Virginia VA Medical Centers: Richmond, Hampton & Salem

Veterans Affairs Offices in Virginia: Locations and Services

Virginia has three VA medical centers (Richmond, Hampton, Salem), one VA Regional Benefit Office (Roanoke), multiple Vet Centers, and more than 50 Virginia Department of Veterans Services (DVS) offices. These locations provide health care, disability claims processing, counseling, and free benefits assistance to veterans, families, and survivors statewide.

Quick Facts

VA Medical Centers in Virginia

Virginia has three VA medical centers that provide health care to veterans across the Commonwealth. Each medical center is part of a Veterans Integrated Service Network (VISN) and operates community-based outpatient clinics (CBOCs) in surrounding areas.

Central Virginia VA Health Care System (Richmond VA Medical Center)

The Central Virginia VA Health Care System is headquartered at the Richmond VA Medical Center, located at 1201 Broad Rock Boulevard, Richmond, VA 23249. The system serves 52 cities and counties in central and southern Virginia, as well as northern North Carolina.

Services Offered:

• Primary care and specialty care

• Mental health care

• Spinal cord injury care

• Polytrauma and traumatic brain injury care

• Cardiac care (performed the first heart transplants in the VA system)

• Oncology

• Dialysis

• Emergency care

• Research programs with 70 investigators conducting more than 270 studies

Community-Based Outpatient Clinics (CBOCs):

• Charlottesville VA Clinic

• Emporia VA Clinic

• Fredericksburg Health Care Center (10432 Patriot Highway Blvd, Fredericksburg, VA 22408)

• Henrico VA Clinic

Contact Information:

Fredericksburg Health Care Center: This state-of-the-art complex opened in 2025 and is the nation’s largest VA health care clinic, spanning more than 470,000 square feet. It serves more than 35,000 veterans annually and created up to 900 new jobs.

Hampton VA Health Care System (Hampton VA Medical Center)

The Hampton VA Medical Center is located at 100 Emancipation Drive, Hampton, VA 23667. The system provides health care at 7 locations in southeastern Virginia and northeastern North Carolina.

Services Offered:

• Primary care and acute inpatient medicine

• Acute psychiatric care

• Chronic spinal cord injury care

• 169-bed domiciliary

• Long-term Community Living Center/hospice care

• State-of-the-art women’s clinic with on-site mammography

• Mental health care

• Caregiver support

• Homeless Veteran care

• LGBTQ+ Veteran care

• Blind and low vision rehabilitation

Community-Based Outpatient Clinics (CBOCs):

Contact Information:

Salem VA Health Care System (Salem VA Medical Center)

The Salem VA Medical Center is located at 1970 Roanoke Blvd, Salem, VA 24153. It is a 242-bed teaching hospital that provides health care services to more than 78,000 veterans across 26 counties. Salem VAMC is a complexity level 1C facility providing tertiary care services in medicine, surgery, mental health, and extended care and rehabilitation.

Services Offered:

• Primary care and tertiary care

• Surgery

• Psychiatry and mental health

• Physical medicine and rehabilitation

• Neurology

• Oncology

• Dentistry

• Geriatrics

• Addiction and substance use care

• Blind and low vision rehabilitation

• Emergency care

• Cardiology

• Gastroenterology

• Extended Care Rehabilitation Center (90 beds)

• Substance Abuse Residential Rehabilitation Treatment Program (26 beds)

Community-Based Outpatient Clinics (CBOCs):

• Lynchburg VA Clinic (434-316-5000)

• Danville VA Clinic

• Other satellite clinics in southwestern Virginia

Contact Information:

VA Medical Center Comparison

VA Regional Benefit Office in Virginia

Virginia has one VA Regional Benefit Office, located in Roanoke. This office processes disability compensation, education, pension, and other non-medical VA benefits for veterans across Virginia.

Roanoke VA Regional Benefit Office

The Roanoke VA Regional Benefit Office is located at 210 Franklin Rd, SW, Roanoke, VA 24011, in the Poff Federal Building (8th floor).

Services Provided:

• Disability compensation

• Education benefits (GI Bill)

• Life insurance

• Pensions

• Home loans

• Veteran Readiness and Employment (VR&E)

Contact Information:

Visiting the Roanoke Office:

• Bring a current, unexpired photo ID

• Bring your DD-214 (discharge papers)

• Bring copies of relevant medical records

• Bring your Social Security number and direct deposit information

• Bring dependent information (dates of birth, Social Security numbers)

Veterans Service Organizations at Roanoke:

The following VSOs have representatives located at the Roanoke Regional Office:

• Virginia Department of Veterans Services (Suite 810, 540-597-1730)

• Other accredited VSO representatives

Scheduling an Appointment

Visitors seeking assistance from the Public Contact Team at the Roanoke Regional Office are encouraged to schedule a virtual or in-person appointment using the Visitor Engagement Reporting Application (VERA). VERA allows visitors to schedule, reschedule, and cancel appointments.

To schedule: Visit va.my.site.com/VAVERA

Vet Centers in Virginia

Vet Centers provide confidential help for veterans, service members, and their families at no cost in a non-medical setting. Services include counseling for depression, post-traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST).

Virginia Vet Center Locations

Vet Center Services

• Individual and group counseling

• Couples and family counseling

• Bereavement counseling

• PTSD treatment

• Military sexual trauma counseling

• Substance use counseling

• Community referrals

Vet Center Eligibility

You do not need to be registered for VA health care, rated for a service-connected disability, or receiving any other VA benefits to use Vet Center services. On your first visit, bring one or more of the following:

• Discharge documents (DD-214)

• Deployment orders

• Receipt of certain awards

• Other documents showing qualifying military service

If you don’t have these documents, Vet Center staff can help establish your eligibility.

After-Hours Support

The Vet Center Call Center is available 24/7 at 877-927-8387.

Virginia Department of Veterans Services (DVS)

The Virginia Department of Veterans Services (DVS) is a state government agency with more than 50 locations across Virginia. DVS advocates for Virginia veterans by assisting with the development, submission, and tracking of claims for disability compensation, VA pensions, survivor benefits, and appeals. All services are free.

What DVS Does

• Assists veterans and families in filing federal VA benefit claims

• Provides linkages to behavioral healthcare, housing, employment, education, and other programs

• Operates three long-term care facilities (with a fourth center opening in 2024)

• Operates three state veterans cemeteries

• Operates the Virginia War Memorial

DVS Eligibility

Eligibility for most federal and state benefits is based on discharge from active military service under other than dishonorable conditions. Veterans who served in the Army, Navy, Air Force, Marine Corps, Coast Guard, Space Force, or as commissioned officers of the Public Health Service, Environmental Services Administration, or NOAA are eligible, along with their dependents. Current and former members of the Reserves and National Guard may be eligible for certain benefits.

DVS Benefits Offices

DVS has more than 50 benefits offices across the Commonwealth. Below is a partial list of major locations:

DVS Headquarters: 101 North 14th Street, 17th Floor, Richmond, VA 23219. Phone: 804-786-0286.

DVS Regional Offices

DVS organizes its services into regions. The West Region serves Southwest Virginia, including Roanoke City, Roanoke County, and Rockbridge County.

Statewide Toll-Free Number: 1-844-838-7838

Free VA Claims Assistance in Virginia

Veterans in Virginia have multiple options for free VA claims assistance. No veteran should pay for claims help.

Where to Get Free Claims Assistance

DAV Virginia Benefits Assistance

DAV Virginia offers three levels of claims assistance:

1. National Service Officers (NSOs): Professionally trained, accredited representatives

2. Department Service Officers (DSOs): State-level accredited representatives

3. Chapter Service Officers (CSOs): Trained volunteers located throughout local DAV Chapters across Virginia, offering face-to-face assistance in communities

VFW Virginia Claims Assistance

The VFW Department of Virginia has Accredited Claims Representatives across the state. Contact the VFW Department Service Officer for assistance.

Virginia CVSO (County Veterans Service Officer)

Virginia has County Veterans Service Officers (CVSOs) who are state-employed and provide free VA claim help. CVSOs are VA-accredited representatives with the same legal standing as paid attorneys for board appearances. They assist with VA disability claims, pension applications, and discharge upgrades.

Common Mistakes Veterans Make with VA Claims

• Filing without complete evidence: Claims without medical documentation are frequently denied

• Missing appeal deadlines: You have one year from a VA decision to file an appeal

• Not claiming secondary conditions: Conditions caused by your primary disability may qualify for additional compensation

• Paying unaccredited “claim sharks”: Free assistance is available through DVS, VSOs, and CVSOs

• Giving up after denial: Free appeals representation is available

How to Apply for VA Benefits in Virginia

Applying for VA benefits in Virginia follows a straightforward process. Start by identifying your need and contacting the appropriate office.

Decision Tree: Where to Go for Help

Step-by-Step: Getting Started

Step 1: Identify your primary need using the decision tree above.

Step 2: Gather required documents:

• DD-214 (discharge papers)

• Photo ID

• Social Security number

• Direct deposit information

• Medical records (if applicable)

• Dependent information (dates of birth, Social Security numbers)

Step 3: Contact the appropriate office:

• For health care: Call your nearest VA medical center

• For claims: Contact DVS, DAV, VFW, or a CVSO

• For mental health: Call your nearest Vet Center

Step 4: Schedule an appointment where required.

Step 5: Complete applications and submit documentation.

Step 6: Follow up on your claim or application. Keep copies of everything you submit.

Online Application Options

• VA.gov: Apply for disability compensation, education benefits, and health care online

• VA Form 21-526EZ: Application for Disability Compensation

• VA Form 22-1990: Application for GI Bill benefits

• VA Form 10-10EZ: Application for Health Care

DVS Veterans Care Centers and Cemeteries

In addition to benefits offices, DVS operates long-term care facilities and state veterans cemeteries.

Virginia Veterans Care Centers

State Veterans Cemeteries

Virginia War Memorial

The Virginia War Memorial in Richmond is the Commonwealth’s tribute to Virginia’s men and women who gave the ultimate sacrifice from World War II to the present. It is operated by DVS.

Common Questions

How many VA medical centers are in Virginia?

Virginia has three VA medical centers: Richmond VA Medical Center (1201 Broad Rock Blvd), Hampton VA Medical Center (100 Emancipation Dr), and Salem VA Medical Center (1970 Roanoke Blvd). Each operates community-based outpatient clinics in surrounding areas.

Where is the VA Regional Benefit Office in Virginia?

The VA Regional Benefit Office for Virginia is located at 210 Franklin Rd, SW, Roanoke, VA 24011, in the Poff Federal Building (8th floor). It processes disability compensation, education, pension, and home loan benefits.

How do I schedule an appointment at the Roanoke VA Regional Office?

Use the Visitor Engagement Reporting Application (VERA) at va.my.site.com/VAVERA to schedule, reschedule, or cancel appointments. Walk-ins may be accommodated but appointments are recommended.

What documents should I bring to the Roanoke VA Regional Office?

Bring a current photo ID, your DD-214 (discharge papers), copies of relevant medical records, your Social Security number, direct deposit information, and dependent information (dates of birth, Social Security numbers).

Where are Vet Centers located in Virginia?

Virginia Vet Centers are located in Alexandria (6940 South Kings Highway), Chesapeake, Leesburg (outstation), Richmond (4902 Fitzhugh Avenue), Roanoke, and Virginia Beach. Vet Centers provide free, confidential counseling.

Do I need to be enrolled in VA health care to use a Vet Center?

No. You do not need to be registered for VA health care, rated for a service-connected disability, or receiving any other VA benefits to use Vet Center services. Bring discharge documents, deployment orders, or other proof of qualifying military service.

How many DVS benefits offices are in Virginia?

The Virginia Department of Veterans Services (DVS) has more than 50 locations across the Commonwealth, including benefits offices, care centers, and cemeteries. There are 34 benefit service offices.

What services does the Virginia DVS provide?

DVS assists veterans and families in filing federal VA benefit claims, provides linkages to behavioral healthcare, housing, employment, and education programs, operates long-term care facilities and state veterans cemeteries, and operates the Virginia War Memorial. All services are free.

How do I get free help with a VA claim in Virginia?

Contact the Virginia DVS at any benefits office, DAV Virginia, VFW Virginia, or your local County Veterans Service Officer (CVSO). All provide free, VA-accredited claims assistance.

What is the phone number for the VA benefits hotline?

The VA benefits hotline is 1-800-827-1000. For the Veterans Crisis Line, dial 988 and press 1.

Does Virginia have a state veterans cemetery?

Yes. Virginia operates three state veterans cemeteries: Albert G. Horton, Jr. Memorial Veterans Cemetery (Suffolk), Southwest Virginia Veterans Cemetery (Dublin), and Virginia Veterans Cemetery (Amelia).

What VA medical center serves Northern Virginia?

Veterans in Northern Virginia are served by the Washington DC VA Medical Center (50 Irving Street NW, Washington, DC) and community-based outpatient clinics in the region. The Salem VA Medical Center also serves parts of western Virginia.

Can I get dental care at Virginia VA medical centers?

Yes. Dental services are available at Richmond, Hampton, and Salem VA medical centers. Eligibility for VA dental care depends on your disability rating and other factors.

What is the Fredericksburg Health Care Center?

The Fredericksburg Health Care Center (10432 Patriot Highway Blvd) is part of the Central Virginia VA Health Care System. It opened in 2025 as the nation’s largest VA health care clinic, spanning more than 470,000 square feet, and serves more than 35,000 veterans annually.

How do I transfer my VA health care to Virginia?

Contact the VA medical center nearest you or call 1-877-222-8387 to enroll in VA health care. If you are already enrolled in VA health care, you can transfer your care by contacting the new facility.

Key Takeaways

• Virginia has three VA medical centers: Richmond (Central Virginia VA Health Care System), Hampton (Hampton VA Health Care System), and Salem (Salem VA Health Care System).

• The VA Regional Benefit Office for Virginia is in Roanoke at 210 Franklin Rd, SW, processing disability compensation, education, pension, and home loan benefits.

• Vet Centers are located in Alexandria, Chesapeake, Leesburg, Richmond, Roanoke, and Virginia Beach, providing free, confidential counseling for PTSD, depression, and military sexual trauma.

• The Virginia Department of Veterans Services (DVS) has more than 50 locations across the Commonwealth, providing free claims assistance and benefits navigation.

• Free claims assistance is available through DVS, DAV Virginia, VFW Virginia, and County Veterans Service Officers (CVSOs). Never pay for claims help.

• The Fredericksburg Health Care Center is the nation’s largest VA health care clinic, serving more than 35,000 veterans annually.

• DVS operates four veterans care centers (Roanoke, Richmond, Virginia Beach, Warrenton) and three state veterans cemeteries.

• The Roanoke VA Regional Benefit Office requires appointments through VERA for Public Contact Team assistance. Bring your DD-214, photo ID, and medical records.

• Virginia DVS services are free and include claims filing, appeals, benefits navigation, and linkages to housing, employment, and behavioral healthcare.

• The Veterans Crisis Line is available 24/7 by dialing 988 (Press 1) or texting 838255.

Official Resources

VA Resources

• VA.gov: https://www.va.gov

• Richmond VA Medical Center: https://www.va.gov/richmond-health-care

• Hampton VA Medical Center: https://www.va.gov/hampton-health-care

• Salem VA Medical Center: https://www.va.gov/salem-health-care

• Roanoke VA Regional Benefit Office: https://www.va.gov/roanoke-va-regional-benefit-office

• VA Disability Compensation: https://www.va.gov/disability

• VA Health Care: https://www.va.gov/health

• VA Benefits Forms: https://www.va.gov/find-forms

• VA Vet Center Directory: https://www.va.gov/find-locations

• VA Benefits Hotline: 1-800-827-1000

• Veterans Crisis Line: Dial 988 (Press 1)

Virginia State Resources

• Virginia Department of Veterans Services: https://www.dvs.virginia.gov

• DVS Benefits Offices: https://www.dvs.virginia.gov/benefits

• DVS Headquarters: 101 North 14th Street, 17th Floor, Richmond, VA 23219

• DVS Phone: 804-786-0286

• DVS Statewide Toll-Free: 1-844-838-7838

• Virginia War Memorial: https://www.dvs.virginia.gov/virginia-war-memorial

Veterans Service Organizations

• DAV Virginia: https://www.virginiadav.org

• VFW Virginia: https://www.vfw.org

• American Legion: https://www.legion.org

• Paralyzed Veterans of America: https://www.pva.org

Federal Resources

• Social Security Administration: https://www.ssa.gov

• Medicare: https://www.medicare.gov

• Medicaid: https://www.medicaid.gov

• USA.gov Veterans Services: https://www.usa.gov/veterans

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