VA Phone Number Roanoke-Lynchburg VA: Complete 2026 Guide
The main VA phone number for the Roanoke-Lynchburg VA region is 540-982-2463, the primary line for the Salem VA Medical Center in Salem, Virginia. The toll-free number is 888-982-2463. This facility serves Veterans across southwestern Virginia, including Roanoke, Lynchburg, and surrounding communities. The Lynchburg VA Clinic (Private First Class Desmond T. Doss VA Clinic) can be reached at 434-316-5000.
Quick Facts What Is the VA Phone Number for Roanoke-Lynchburg VA?
| Item | Details |
|---|---|
| Main VA Facility | Salem VA Medical Center |
| Location | 1970 Roanoke Boulevard, Salem, VA 24153-6404 |
| Main Phone | 540-982-2463 |
| Toll-Free | 888-982-2463 |
| VA Health Connect | 855-679-0074 |
| Lynchburg VA Clinic | 434-316-5000 |
| Emergency Department | Open 24/7, including federal holidays |
| Veterans Crisis Line | 988 (press 1) or 800-273-8255 (press 1) |
| Official Website | va.gov/salem-health-care |
| Updated For | 2026 |
Salem VA Medical Center: Primary Phone Numbers
The Salem VA Medical Center is the primary VA health care facility for the Roanoke-Lynchburg region. It is a 1c-High Complexity facility serving Veterans across southwestern Virginia, with 6 locations including the main medical center and 5 community-based outpatient clinics.
Main Contact Numbers
| Department | Phone Number |
|---|---|
| Main Hospital Line | 540-982-2463 |
| Toll-Free | 888-982-2463 |
| VA Health Connect (24/7) | 855-679-0074 |
| Pharmacy Refills (Automated) | 540-982-2463, option 1, then option 1 |
| Pharmacy Support | 540-982-2463, ext. 2720 |
| Public Affairs | 540-982-2463, ext. 1400 |
| DAV Transportation | 540-982-2463, ext. 2913 |
| Police (Non-Emergency) | 540-982-2463, ext. 2225 |
| Police (Emergency) | 540-982-2463, ext. 2224 |
| Veterans Crisis Line | 988 (press 1) |
| Veterans Crisis Line (Text) | 838255 |
Source: VA.gov Contact Us; VA.gov Pharmacy.
VA Health Connect: 24/7 Clinical Contact Center
VA Health Connect is a 24/7 clinical contact center that provides immediate access to VA health care services by phone. Veterans can call 855-679-0074 or dial the main facility number and follow the prompts for pharmacy, appointment scheduling, or to speak with a nurse.
What VA Health Connect Can Help With
Appointment scheduling, rescheduling, and cancellation
Pharmacy refills and medication questions
Nurse advice and triage
Clinical questions after hours
Connecting with a provider
Source: VA.gov Make an Appointment.
Mental Health Services: Phone Numbers and Access
VA mental health services are available to all enrolled Veterans at the Salem VA Medical Center and its community-based outpatient clinics. Mental health care is available at all 6 locations in the Salem VA Healthcare System.
How to Access Mental Health Care
For mental health appointments:Â Call the main hospital line at 540-982-2463 and ask for mental health services
For same-day mental health care:Â Contact your primary care provider or walk into the mental health clinic
For crisis support:Â Call 988 (press 1) or 800-273-8255 (press 1)
For text support:Â Text 838255
Lynchburg Clinic Mental Health:Â 434-316-5000
Source: VA.gov Locations.
Pharmacy Services: Refills and Contact
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityThe pharmacy at the Salem VA Medical Center can be reached for refills and medication questions at 540-982-2463, ext. 2720. The automated refill line is 540-982-2463, option 1, then option 1, or toll-free at 888-982-2463.
Ways to Refill Prescriptions
By phone:Â Call the automated refill line at 540-982-2463, option 1, then option 1
Online: Sign in to My HealtheVet at myhealth.va.gov
Mobile app:Â Use the VA: Health & Benefits app
By mail:Â Mail the refill request form that comes with your prescription
Pharmacy Hours and Location
The Salem VA Medical Center Outpatient Pharmacy is located in Building 143. Hours are Monday through Friday, 8:00 a.m. to 6:30 p.m. ET.
Important:Â Danville, Lynchburg, Staunton, Tazewell, and Wytheville CBOCs do not have an on-site pharmacy. The Salem VA Medical Center is the only location with an on-site pharmacy.
Source: VA.gov Pharmacy.
Emergency Care: When to Go and What Number to Call
The emergency department at the Salem VA Medical Center is open 24 hours a day, 7 days a week, including federal holidays. In an emergency, call 911 or go to the nearest VA or non-VA emergency department.
Emergency Contact Numbers
| Service | Phone Number |
|---|---|
| Emergency (Life-Threatening) | 911 |
| Veterans Crisis Line | 988 (press 1) |
| VA Police (Emergency) | 540-982-2463, ext. 2224 |
| Salem VA Medical Center | 540-982-2463 |
When to Go to the Emergency Department
Severe chest pain
Seizures
Heavy uncontrollable bleeding
Moderate to severe burns
Mental health crisis
Veterans experiencing a mental health emergency should call 988 and press 1.
Source: VA.gov Policies; JCIPatientSafety.org.
Private First Class Desmond T. Doss VA Clinic (Lynchburg)
The Lynchburg VA Clinic was officially renamed the Private First Class Desmond T. Doss VA Clinic in 2025 to honor the local World War II hero and Medal of Honor recipient. It is a community-based outpatient clinic serving Veterans in the Lynchburg area.
Lynchburg VA Clinic Contact
| Item | Details |
|---|---|
| Address | 1600 Lakeside Drive, Lynchburg, VA 24501-3116 |
| Main Number | 434-316-5000 |
| Services | Primary care, mental health, specialty care |
| Pharmacy | No on-site pharmacy (use Salem VA Medical Center) |
Source: VA Access to Care; VA.gov Locations.
Lynchburg VA Clinic Wait Times (2026)
| Service | New Patient Wait | Established Patient Wait |
|---|---|---|
| Primary Care | 9 days | 49 days |
| Mental Health Individual | 12 days | 75 days |
| Cardiology | 22 days | 73 days |
| Dermatology | 1 day | 1 day |
| Women’s Health | 11 days | 33 days |
| Physical Therapy | 9 days | 152 days |
Source: VA Access to Care.
Community-Based Outpatient Clinics (CBOCs) in the Region
The Salem VA Healthcare System operates 5 community-based outpatient clinics across southwestern Virginia, providing primary care and specialty services closer to where Veterans live.
CBOC Contact Numbers
| Clinic | Location | Main Phone |
|---|---|---|
| Private First Class Desmond T. Doss VA Clinic (Lynchburg) | 1600 Lakeside Drive, Lynchburg, VA 24501 | 434-316-5000 |
| Danville VA Clinic | 325 Piedmont Drive, Danville Mall, Suite 2005, Danville, VA 24540 | Contact through main line |
| Staunton VA Clinic | 102 Lacy B. King Way, Staunton, VA 24401 | Contact through main line |
| Tazewell VA Clinic | 388 Ben Bolt Avenue, Carilion Tazewell Community Hospital, Tazewell, VA 24651 | Contact through main line |
| Wytheville VA Clinic | 165 Peppers Ferry Road, Wytheville, VA 24382 | Contact through main line |
For all CBOC locations, call VA Health Connect at 855-679-0074 or the main Salem number at 540-982-2463.
Source: VA.gov Locations.
Roanoke Vet Center: Contact Information
The Roanoke Vet Center provides readjustment counseling and mental health services to Veterans, service members, and their families. Vet Centers are separate from VA medical centers and focus on community-based counseling.
Roanoke Vet Center Contact
| Item | Details |
|---|---|
| Address | 350 Albemarle Ave. SW, Roanoke, VA 24016 |
| Phone | 540-342-9726 |
| Fax | 540-857-2405 |
| Vet Center Call Center (24/7) | 877-927-8387 |
What Vet Centers Provide
Individual and group counseling
PTSD treatment
Military sexual trauma counseling
Bereavement counseling
Marriage and family counseling
Community outreach and education
Source: VA.gov Roanoke Vet Center; Armed Forces Locator.
VA Benefits Office: Roanoke Regional Office
The Roanoke Regional Office of the Veterans Benefits Administration serves Veterans across Virginia. It is located at 210 Franklin Road SW, Roanoke, VA 24011.
Roanoke Regional Office Contact
| Item | Details |
|---|---|
| Address | 210 Franklin Road SW, Roanoke, VA 24011-2204 |
| Phone (National VA Hotline) | 800-827-1000 |
| VR&E Office | 540-597-1672 |
| Veterans Service Organizations | Available on-site |
Source:Â Benefits.va.gov;Â Wounded Warriors Veteran Resource.
Virginia Department of Veterans Services (DVS)
The Virginia Department of Veterans Services provides free assistance with VA benefits claims, appeals, and related services.
| Office | Address | Phone |
|---|---|---|
| Lynchburg Benefits Office | 519 Leesville Rd., Suite A, Lynchburg, VA 24502 | 434-582-5102 |
| Roanoke Office | 210 Franklin Road SW, Roanoke, VA 24011 | 540-597-1670 |
Source: Virginia DVS.
About the Salem VA Medical Center
The Salem VA Medical Center is a 1c-High Complexity facility serving Veterans across southwestern Virginia. It provides acute care and outpatient services at 6 locations.
Services Available
Primary care
Inpatient care
Mental health and behavioral health
Nursing home care
Home health care
Outpatient specialty care
Cardiology
Oncology
Dental, optometry, and audiology
Women’s health clinic
Physical medicine and rehabilitation
Emergency services (24/7)
Pharmacy (on-site at Salem only)
The medical center is affiliated with the Virginia Tech Carilion School of Medicine and trains medical residents and students.
Source: VA.gov Locations; VA.gov Pharmacy.
How to Enroll in VA Health Care for Roanoke-Lynchburg Veterans
To receive care at the Salem VA Medical Center or any of its clinics, you must be enrolled in VA health care. Enrollment is free.
Step-by-Step Enrollment
Complete VA Form 10-10EZ:Â Application for Health Benefits
Apply online:Â VA.gov/health-care/how-to-apply
Apply by phone:Â Call 1-877-222-8387
Apply in person:Â Visit the Enrollment Office at the Salem VA Medical Center
Required Documents
DD-214 or separation documents
VA disability award letters (if applicable)
Income information from the previous year
Insurance information (Medicare, Medicaid, private insurance)
Eligibility Requirements
To qualify for VA health care, you generally must have served in the active military, naval, or air service and been discharged under conditions other than dishonorable. The PACT Act has expanded eligibility for Veterans exposed to toxic substances.
Source: VA.gov Health Care Apply.
Common Mistakes to Avoid
1. Calling the Wrong Number for Appointments
Use VA Health Connect at 855-679-0074 for appointments, refills, and nurse advice. The main hospital line (540-982-2463) is best for general questions and department transfers.
2. Not Using the 24/7 VA Health Connect Line
Many Veterans call the main line during business hours for issues that VA Health Connect can handle 24/7. Save time by calling 855-679-0074 first.
3. Forgetting the Pharmacy Extension
Pharmacy refills require dialing ext. 2720 after the main number. Program this into your phone to avoid delays.
4. Not Using the Veterans Crisis Line
If you are in crisis, do not wait for a regular appointment. Call 988 (press 1) immediately. The Veterans Crisis Line is confidential and available 24/7.
5. Not Enrolling in VA Health Care First
You cannot schedule appointments at Salem VAMC without VA health care enrollment. Apply first using VA Form 10-10EZ.
6. Missing the Vet Center Option
Vet Centers provide community-based readjustment counseling that may be more convenient than traveling to Salem. Call 540-342-9726 for Roanoke Vet Center services.
7. Not Checking My HealtheVet
My HealtheVet allows you to refill prescriptions, view lab results, and message your care team online. Sign up at myhealth.va.gov.
8. Assuming All CBOCs Have Pharmacies
Danville, Lynchburg, Staunton, Tazewell, and Wytheville CBOCs do not have on-site pharmacies. The Salem VA Medical Center is the only location with a pharmacy.
Common Questions
What is the main VA phone number for Roanoke-Lynchburg VA?
The main VA phone number is 540-982-2463 for the Salem VA Medical Center. The toll-free number is 888-982-2463. VA Health Connect is available 24/7 at 855-679-0074.
How do I schedule a VA appointment in Roanoke-Lynchburg?
Call VA Health Connect at 855-679-0074 (24/7) or call the main hospital line at 540-982-2463. You can also schedule through My HealtheVet at myhealth.va.gov or the VA mobile app.
What is the phone number for VA mental health services in Salem?
Call the main hospital line at 540-982-2463 and ask for mental health services. For crisis support, call 988 (press 1) or 800-273-8255 (press 1).
How do I refill my VA prescriptions from Salem?
Call the pharmacy at 540-982-2463, ext. 2720. The automated refill line is 540-982-2463, option 1, then option 1. You can also refill online through My HealtheVet or the VA mobile app.
Where is the Salem VA Medical Center located?
The medical center is at 1970 Roanoke Boulevard, Salem, VA 24153-6404. It is located in the Roanoke Valley, approximately 10 miles from downtown Roanoke.
What is the phone number for the Lynchburg VA Clinic?
The Lynchburg VA Clinic (Private First Class Desmond T. Doss VA Clinic) is at 1600 Lakeside Drive, Lynchburg, VA 24501. The main number is 434-316-5000.
What is the Roanoke Vet Center phone number?
The Roanoke Vet Center is at 350 Albemarle Ave. SW, Roanoke, VA 24016. The phone number is 540-342-9726. The Vet Center Call Center is available 24/7 at 877-927-8387.
Does the Salem VA Medical Center have an emergency room?
Yes. The emergency department is open 24/7, including federal holidays. In an emergency, call 911 or go to the nearest VA or non-VA emergency department.
What VA clinics serve the Roanoke-Lynchburg region?
The Lynchburg VA Clinic (434-316-5000) serves the Lynchburg area. Other CBOCs include Danville, Staunton, Tazewell, and Wytheville. Call VA Health Connect at 855-679-0074 for all locations.
How do I contact a patient advocate at the Salem VA?
Call the main hospital line at 540-982-2463 and ask for a patient advocate. Patient advocates help Veterans resolve issues with their care.
What is VA Health Connect?
VA Health Connect is a 24/7 clinical contact center for scheduling appointments, refilling prescriptions, and speaking with a nurse. Call 855-679-0074.
How do I enroll in VA health care for Roanoke-Lynchburg?
Complete VA Form 10-10EZ online at VA.gov, by phone at 1-877-222-8387, or in person at the Salem VA Medical Center Enrollment Office.
What is the phone number for VA benefits in Roanoke?
The VA benefits hotline is 800-827-1000. The Roanoke Regional Office is at 210 Franklin Road SW, Roanoke, VA 24011.
What services does the Salem VA Medical Center offer?
Services include primary care, inpatient care, mental health, nursing home care, home health, specialty care, cardiology, oncology, dental, optometry, audiology, women’s health, physical medicine, and emergency services.
Is the Salem VA Medical Center a teaching hospital?
Yes. It is affiliated with the Virginia Tech Carilion School of Medicine and trains medical residents and students.
What is the toll-free number for the Salem VA?
The toll-free number is 888-982-2463.
How do I get to the Salem VA Medical Center?
The medical center is at 1970 Roanoke Boulevard in Salem, VA. It is accessible from Interstate 81 and U.S. Route 460. Use GPS with the address Salem, VA 24153.
What is the Veterans Crisis Line number?
Call 988 and press 1, text 838255, or chat online at VeteransCrisisLine.net. The service is confidential and available 24/7.
Can I use the VA mobile app to manage my care?
Yes. The VA: Health and Benefits mobile app allows you to schedule appointments, refill prescriptions, view lab results, and message your care team.
What should I do if I move to the Roanoke-Lynchburg area?
Update your address with VA and transfer your care to the Salem VA Medical Center. Call 540-982-2463 or VA Health Connect at 855-679-0074 for assistance.
Does the Lynchburg VA Clinic have a pharmacy?
No. The Lynchburg VA Clinic does not have an on-site pharmacy. The Salem VA Medical Center is the only location with an on-site pharmacy. Prescriptions can be mailed to your home or picked up at Salem.
What is the DAV transportation phone number for Salem VA?
The DAV provides free van rides to and from Salem VA Medical Center. Call 540-982-2463, ext. 2913 for information.
Key Takeaways
The main VA phone number for Roanoke-Lynchburg VA is 540-982-2463 (Salem VA Medical Center). Toll-free: 888-982-2463.
VA Health Connect (24/7) is available at 855-679-0074 for appointments, refills, and nurse advice.
Pharmacy refills: 540-982-2463, option 1, then option 1. Pharmacy support: ext. 2720.
The Lynchburg VA Clinic (Private First Class Desmond T. Doss VA Clinic) is at 1600 Lakeside Drive. Phone: 434-316-5000.
The Roanoke Vet Center provides readjustment counseling at 540-342-9726.
The Roanoke Regional VA Benefits Office can be reached at 800-827-1000.
The Virginia Department of Veterans Services Lynchburg Office: 434-582-5102.
The Salem VA Medical Center emergency department is open 24/7.
Enroll in VA health care first using VA Form 10-10EZ before scheduling appointments.
The Salem VA Healthcare System operates 6 locations: the main medical center and CBOCs in Danville, Lynchburg, Staunton, Tazewell, and Wytheville.
Official Resources
VA Salem Health Care:Â va.gov/salem-health-care
Salem VA Medical Center Contact:Â va.gov/salem-health-care/contact-us
VA Health Care Enrollment:Â va.gov/health-care/how-to-apply
VA Form 10-10EZ:Â va.gov/forms/10-10ez
My HealtheVet:Â myhealth.va.gov
VA Mobile App:Â mobile.va.gov
Veterans Crisis Line: 988 (press 1) or VeteransCrisisLine.net
VA Benefits Hotline:Â 800-827-1000
Roanoke Vet Center:Â va.gov/find-locations
Virginia Department of Veterans Services:Â dvs.virginia.gov
🇺🇸 IMPORTANT DISCLAIMER – Veterans Benefits Information
This site provides general information about U.S. Department of Veterans Affairs (VA) benefits for educational and informational purposes only.
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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
This site is not affiliated with the U.S. Department of Veterans Affairs or any government agency. All information is for educational purposes only. Please visit VA.gov for official information.
