New Mexico TRICARE Home Health: Eligibility, Costs & How to Apply

TRICARE Home Care in New Mexico: The Complete 2026 Guide

TRICARE covers medically necessary home health care in New Mexico, including skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide services when ordered by a physician. New Mexico beneficiaries in the TRICARE West Region use TriWest Healthcare Alliance for authorizations. The ECHO Home Health Care program provides expanded in-home services for homebound beneficiaries needing more than 28–35 hours of care per week.

Quick Facts

What Is TRICARE Home Care?

TRICARE home care is a health benefit that brings medically necessary skilled services into a beneficiary’s home. It is not a long-term custodial care program. TRICARE covers home health services when a physician orders them and a TRICARE-authorized home health agency delivers them. Covered services generally include skilled nursing visits, physical therapy, occupational therapy, speech therapy, and home health aide services. The benefit is available to eligible beneficiaries in New Mexico and across the United States.

Why it matters: TRICARE home care allows eligible military families to receive clinical care at home rather than in a hospital or skilled nursing facility. This can reduce hospital readmissions, lower out-of-pocket costs, and allow patients to recover or manage chronic conditions in familiar surroundings.

What veterans should do next: If you are enrolled in TRICARE and believe you need home health care, contact your primary care manager for an order and contact TriWest Healthcare Alliance to begin the authorization process.

Who Qualifies for TRICARE Home Care in New Mexico?

You qualify for TRICARE home health care if you are an eligible TRICARE beneficiary, your physician certifies that you are homebound or that receiving care outside the home is a significant hardship, and a TRICARE-authorized home health agency provides the services. Eligibility is based on your TRICARE enrollment status, not on veteran status alone.

Eligible Groups

• Active-duty service members (all branches, including Coast Guard)

• Active-duty family members (spouses and dependent children)

• National Guard and Reserve members (when activated or under qualifying statuses)

• Military retirees and their eligible dependents

• Survivors enrolled in a qualifying TRICARE plan

• TRICARE Young Adult (TYA) enrollees up to age 26

Key Eligibility Rules

• You must be enrolled in a qualifying TRICARE plan.

• A physician must certify that home health services are medically necessary.

• The patient must be homebound or have a condition that makes receiving care outside the home a significant hardship.

• Services must be provided under a plan of care established by a physician.

• The home health agency must have a valid agreement to participate in the TRICARE program.

Important distinction: TRICARE is a Department of Defense health care program. Veterans who do not have TRICARE eligibility may qualify for VA home care programs instead. Veterans who separated due to a service-connected injury or illness may be eligible for both VA benefits and certain TRICARE benefits.

TRICARE West Region: What New Mexico Beneficiaries Need to Know

New Mexico is in the TRICARE West Region. The West Region is administered by TriWest Healthcare Alliance. This change took effect January 1, 2025, when TriWest replaced Health Net Federal Services as the West Region contractor.

What this means for New Mexico beneficiaries: All TRICARE authorizations, referrals, and home health care requests for New Mexico residents now go through TriWest Healthcare Alliance. If you were previously working with Health Net Federal Services, your information should have transitioned, but you should confirm your enrollment in the Defense Enrollment Eligibility Reporting System (DEERS) and verify your regional contractor.

New Mexico military installations served: Kirtland Air Force Base (Albuquerque), Holloman Air Force Base (Alamogordo), Cannon Air Force Base (Clovis), White Sands Missile Range, and New Mexico National Guard facilities.

Why it matters: With New Mexico’s large rural population and long travel distances to military treatment facilities, TRICARE home care provides a critical option for beneficiaries who cannot easily access facility-based care. TriWest Healthcare Alliance also manages the VA Community Care Network in New Mexico, which means veterans using both VA and TRICARE benefits work with the same regional contractor for community-based care.

Types of TRICARE Home Care Coverage

TRICARE offers several home-based care options. Each serves a different purpose and has different eligibility rules.

Basic Home Health Care

This is the standard TRICARE home health benefit. It covers part-time or intermittent skilled nursing care and home health aide services. The basic benefit has a maximum of 28 hours per week for part-time care or 35 hours per week for intermittent care.

Covered services include:

• Skilled nursing care from a registered nurse (RN) or licensed practical/vocational nurse under RN supervision

• Home health aide services under RN supervision

• Physical therapy

• Occupational therapy

• Speech-language pathology services

• Medical social services under physician direction

• Teaching and training activities

• Medical supplies

Key requirement: A TRICARE-authorized home health agency must provide the services. TRICARE does not pay family members, trainers, or individuals who are not TRICARE-authorized providers. TRICARE covers the same home health services as Medicare.

Why it matters: The basic home health benefit is the entry point for most TRICARE beneficiaries who need skilled care at home. It covers the core services that allow patients to recover from surgery, manage chronic conditions, or receive wound care without leaving home.

What veterans should do next: Contact your TRICARE primary care manager (PCM) to request a home health care assessment and referral.

ECHO Home Health Care (EHHC)

ECHO Home Health Care provides expanded in-home medical services to TRICARE beneficiaries who are homebound and generally require more than 28–35 hours per week of home health services or respite care. This benefit is only available in the U.S., Guam, Puerto Rico, and the U.S. Virgin Islands.

EHHC eligibility:

• You must be homebound

• You must need more than 28–35 hours per week of home health services or respite care

• You must be an ECHO-registered beneficiary

• You must have a qualifying condition

• You must physically reside within the 50 United States, the District of Columbia, Puerto Rico, the Virgin Islands, or Guam

EHHC covered services:

• Skilled nursing care

• Habilitative services

• Up to 40 hours per week of respite care

• Up to 16 hours of in-home respite care per month (or 40 hours per week if the child qualifies for EHHC)

Plan of care: The patient’s primary care manager or attending physician determines eligibility and develops a plan of care reviewed every 90 days or when the patient’s condition changes.

Why it matters: EHHC is designed for beneficiaries with complex medical needs who require more intensive in-home care than the basic benefit provides. It is especially important for families caring for children with severe disabilities or adults with chronic conditions.

What veterans should do next: Contact TriWest Healthcare Alliance at 888-874-9378 to request an ECHO assessment and learn about EHHC eligibility.

Respite Care for Primary Caregivers

TRICARE covers in-home respite care for primary caregivers of ECHO-registered beneficiaries. Covered amounts include up to 16 hours per month or 40 hours per week if the beneficiary qualifies for EHHC. These options cannot be used together. TRICARE covers ECHO respite care even when a primary caregiver or family member is not present.

EHHC Respite Care: EHHC beneficiaries whose plan of care includes frequent interventions by the primary caregiver are eligible for respite care services in lieu of the ECHO general respite care benefit. EHHC beneficiaries in this situation are eligible for a maximum of eight hours per day, 5 days per week, of respite care.

Why it matters: Caregiver burnout is a serious concern for families caring for beneficiaries with complex medical needs. Respite care helps sustain caregiving relationships and keeps beneficiaries at home longer.

What veterans should do next: Contact your TRICARE case manager or TriWest Healthcare Alliance for information on respite care eligibility and authorization.

Hospice Care

TRICARE covers hospice care in the United States, District of Columbia, and U.S. territories. Hospice care is not covered overseas. The benefit provides comfort and support for beneficiaries with a terminal illness and a prognosis of less than six months.

Four levels of hospice care:

• Routine home care

• Continuous home care

• Inpatient respite care

• General inpatient care

Benefit periods: TRICARE provides hospice care in benefit periods including an initial 90-day period, a second 90-day period, and an unlimited number of 60-day periods.

Respite care limit: Respite care is covered when necessary and is limited to no more than five consecutive days at a time.

Why it matters: Hospice care allows beneficiaries to receive end-of-life care in familiar surroundings with comfort and dignity. TRICARE covers the full range of hospice services.

What veterans should do next: Contact your TRICARE primary care manager or hospice provider to request authorization.

TRICARE Home Care Costs in New Mexico

Your out-of-pocket costs for TRICARE home health care depend on your specific TRICARE plan, your beneficiary category, and whether you use network or non-network providers.

Cost-Sharing by TRICARE Plan

Active duty service members: TRICARE home health benefits for service members injured while on active duty do not require out-of-pocket costs and have no benefit cap.

Retirees and family members: Cost-sharing varies. Check your specific TRICARE plan for details.

Dual-eligible beneficiaries: For beneficiaries eligible for both TRICARE and Medicare or Medicaid, other programs may provide home care, disposable supplies, respite care, and equipment that augment TRICARE. You must use available public resources first if they are sufficient.

TRICARE For Life beneficiaries: If you have TRICARE For Life coverage, you must follow Medicare’s rules for getting home health care. Medicare typically pays first, and TRICARE pays as secondary payer.

Why it matters: Understanding your cost-sharing responsibilities helps you plan for out-of-pocket expenses and avoid surprise bills. Most home health services under TRICARE Prime have minimal or no copays for active-duty families.

TRICARE vs. VA Home Care in New Mexico

Many New Mexico veterans are eligible for both TRICARE and VA benefits. Understanding the differences between these programs is important for making informed care decisions.

New Mexico VA home care programs:

• SCOUTS Program: The Supporting Community Outpatient, Urgent care & Telehealth Services (SCOUTS) program sends Intermediate Care Technicians (ICTs) to the homes of older or medically complex veterans who have recently left the emergency department. ICTs conduct home visits between 48 and 72 hours after discharge to provide follow-up care, check for unmet needs, and facilitate telehealth visits with VA providers. The SCOUTS program operates from the VA New Mexico Health Care System and has completed over 230 home visits since its first visit in February 2024.

• Veteran-Directed Care (VDC): A self-directed program that allows veterans and their families to choose the services and supports they need to live safely at home. Services include adult day care, assistive technology, home-delivered meals, homemaker services, caregiver support, and respite care. Veterans hire their own caregivers with the help of a counselor.

• VA Homemaker and Home Health Aide Care: Provides assistance with dressing, bathing, personal care, meal preparation, laundry, and feeding, regardless of whether a family caregiver is in the home.

• VA Home Based Primary Care: Comprehensive primary care delivered in the home for veterans with complex chronic conditions. The program covers an area within a 40-mile radius of Albuquerque.

• VA Aid and Attendance: A VA pension benefit that provides additional monthly payments to veterans and surviving spouses who require the aid and attendance of another person or are housebound. For 2026, maximum monthly benefits are approximately $2,478 for a single veteran, $2,874 for a married veteran, and $1,558 for a surviving spouse.

• New Mexico State Veterans’ Home: Located in Truth or Consequences, this facility provides long-term health maintenance, intermediate and skilled nursing care, medical nursing, recreation, rehabilitative therapies, social services, and dental services.

New Mexico Medicaid Home Care Options for Veterans

New Mexico veterans who meet Medicaid income and functional eligibility requirements may qualify for home and community-based services through New Mexico Medicaid (Turquoise Care, formerly Centennial Care). These programs can be used alongside VA benefits and TRICARE.

Turquoise Care Community Benefit

Turquoise Care’s Community Benefit program provides an array of long-term services and supports that focus on the elderly and disabled population. The program expanded access to community-based services by eliminating the requirement for a waiver allocation to access the full suite of services.

Community Benefit services include:

• Adult day health services

• Assisted living

• Behavior support consultation

• Community transition services

• Emergency response services

• Employment supports

• Environmental modifications

• Home health aide services

• Nutritional counseling

• Personal care services

• Respite care

Income Limits: Approximately $2,829 per month (300% of SSI Federal Benefit Rate) for Medicaid eligibility.

Why it matters: The Community Benefit program allows veterans who are Medicaid-eligible to receive care at home instead of in a nursing facility. It can supplement VA and TRICARE benefits for veterans who need additional hours of care.

What veterans should do next: Contact the New Mexico Health Care Authority or your Medicaid managed care organization for information on Community Benefit eligibility and enrollment.

New Mexico Veteran-Directed Care (VDC)

The New Mexico Veteran-Directed Care program is a self-directed program that allows veterans of all ages to receive Home and Community Based Services in a consumer-directed way. Veterans who need personal care services and help with activities of daily living can hire their own caregivers with the help of a counselor.

VDC services include:

• Adult day care

• Assistive technology

• Home-delivered meals

• Homemaker services

• Caregiver support

• Respite care

Why it matters: Many veterans prefer to be cared for by people they choose. VDC gives veterans control over who provides their care and how services are delivered.

What veterans should do next: Contact the New Mexico Aging and Long-Term Services Department (ALTSD) for information on VDC eligibility and enrollment.

How to Apply for TRICARE Home Care in New Mexico

Applying for TRICARE home health care in New Mexico involves several steps. The process begins with a physician order and ends with authorization from TriWest Healthcare Alliance.

Step 1: Visit Your Primary Care Manager

Schedule an appointment with your TRICARE primary care manager (PCM) or attending physician. During the visit, explain that you are requesting home health care services. The physician will evaluate whether you meet the medical necessity criteria.

Step 2: Obtain a Physician’s Order and Plan of Care

If the physician determines that home health care is medically necessary, they will write an order and develop a plan of care. The plan of care must specify:

• The types of services needed

• The frequency and duration of services

• The medical condition requiring care

• The expected goals of treatment

Step 3: Contact TriWest Healthcare Alliance for Authorization

You or your home health agency must contact TriWest Healthcare Alliance to request authorization. All TRICARE home health services require prior authorization. The authorization request should include the physician’s order and plan of care.

TriWest Healthcare Alliance contact:

• Phone: 888-874-9378 (888-TRIWEST)

• Website: www.tricare.mil/west

Step 4: Select a TRICARE-Authorized Home Health Agency

You must use a TRICARE-authorized home health agency. TRICARE does not pay for services provided by family members, trainers, or individuals who are not TRICARE-authorized providers.

New Mexico home health agencies that work with TRICARE:

Step 5: Begin Services and Maintain Authorization

Once authorized, services can begin. The plan of care is typically reviewed every 90 days or when there is a change in your condition. You must obtain new authorization if services need to continue beyond the authorized period or if your needs change.

Processing Times

• Authorization request: 5–10 business days

• ECHO assessment: 2–3 weeks

• Inpatient hospice preauthorization: Typically 3–5 business days

Required Documents

• Physician’s order for home health care

• Plan of care with measurable goals

• Medical records supporting the need for home health services

• TRICARE authorization letter

• Military ID and DEERS enrollment confirmation

Required Documents Checklist

Common Mistakes to Avoid

1. Assuming TRICARE covers all home care. TRICARE covers skilled, medically necessary home health services. It does not cover custodial or long-term care. If you need help with activities of daily living on an ongoing basis, you may need VA or Medicaid programs.

2. Not obtaining prior authorization. All TRICARE home health services require authorization. Services provided without authorization may not be covered.

3. Using a non-authorized home health agency. TRICARE only pays TRICARE-authorized home health agencies. Verify that your agency is authorized before services begin.

4. Expecting TRICARE to pay family caregivers. TRICARE does not pay family members, trainers, or individuals who are not TRICARE-authorized providers. If you need a family member to be paid as a caregiver, explore VA programs or New Mexico Medicaid’s Veteran-Directed Care.

5. Missing the 90-day plan of care review. The plan of care is reviewed every 90 days. Failure to complete the review may result in a gap in services.

6. Not exploring VA benefits. Veterans may qualify for VA home care programs in addition to TRICARE. Explore all options.

7. Ignoring Medicaid waiver programs. New Mexico Medicaid offers home and community-based services that can supplement TRICARE and VA benefits.

8. Failing to verify enrollment in DEERS. TRICARE eligibility is based on DEERS enrollment. Ensure your information is current.

9. Not keeping documentation. Keep copies of physician orders, authorization letters, and explanations of benefits for your records.

10. Assuming your old contractor still handles your claims. With the 2025 region changes, New Mexico beneficiaries must work with TriWest Healthcare Alliance, not Health Net Federal Services.

11. Not understanding the difference between basic home health and ECHO. Basic home health covers 28–35 hours per week. If you need more care, you may qualify for ECHO Home Health Care.

12. Overlooking the SCOUTS program. The SCOUTS program provides in-home follow-up care after emergency department visits. Ask your VA provider about eligibility.

Latest Rule Changes Affecting TRICARE Home Care in New Mexico

2025 TRICARE Region Changes

Effective January 1, 2025, TRICARE restructured its regional contracts. New Mexico remains in the TRICARE West Region, but the contractor changed from Health Net Federal Services to TriWest Healthcare Alliance. This change affects which contractor processes authorizations, referrals, and claims for New Mexico beneficiaries.

What New Mexico beneficiaries should do:

• Verify your TRICARE enrollment in DEERS

• Confirm your regional contractor is TriWest Healthcare Alliance

• Update any saved contact information for your regional contractor

• Contact TriWest at 888-874-9378 with questions

VA Home Health Aide Reimbursement Rate Changes

Starting January 1, 2025, the VA reimbursement rate for home health aides in New Mexico dropped from $16.75 to $13.50 per 15 minutes of work. This nearly 20% rate cut has raised concerns about access to care for the approximately 68,000 New Mexico veterans over age 65 who rely on VA healthcare. U.S. Senator Martin Heinrich and other New Mexico lawmakers have urged the VA to reverse the rate cuts, warning that reduced reimbursement could force home health agencies to limit services or stop accepting VA patients.

What veterans should do next: If you are having difficulty finding a VA home health aide in New Mexico, contact your VA primary care provider or the New Mexico VA Health Care System at 1-800-465-8262.

Elizabeth Dole Home Care Act (2025)

The Senator Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act, signed into law January 2, 2025, expands veterans’ access to home- and community-based services, including home health care. Key changes include increased coverage for non-institutional care from 65% to 100% of nursing home costs, with authority to exceed that cap for veterans with ALS or spinal cord injuries.

PACT Act (2022) and Home Care

The PACT Act expanded VA health care eligibility for veterans exposed to burn pits, Agent Orange, and other toxic substances. Veterans who became eligible for VA health care under the PACT Act are also eligible for home care programs if they meet clinical criteria.

Appeals Process

If your TRICARE home care request is denied, you have the right to appeal. TRICARE appeals are processed through the regional contractor and the TRICARE Management Activity.

How to Appeal a TRICARE Decision

1. Request a reconsideration: Contact TriWest Healthcare Alliance to request a formal review of the denial.

2. Submit additional medical evidence: Provide additional documentation from your physician supporting the medical necessity of the home health service.

3. File a formal appeal: If reconsideration is denied, you can file a formal appeal through the TRICARE appeals process.

4. Contact the Beneficiary Counseling and Assistance Coordinator (BCAC): BCACs can help you understand your rights and navigate the appeals process.

How to Appeal a VA Decision

1. File a Notice of Disagreement: Submit VA Form 21-0958 or a written statement within one year of the decision.

2. Request a Decision Review: Choose from Higher-Level Review, Supplemental Claim, or Board Appeal.

3. Contact a VSO: A VA-accredited Veterans Service Officer can provide free assistance with your appeal.

Why it matters: Many claims are denied due to missing documentation or insufficient evidence. Appeals give beneficiaries a second chance to present their case with additional medical evidence.

What veterans should do next: Contact TriWest Healthcare Alliance for information on the TRICARE appeals process, or contact the New Mexico Department of Veterans Services for assistance with VA appeals.

Common Questions

1. Does TRICARE cover home care in New Mexico?
Yes. TRICARE covers medically necessary home health care in New Mexico, including skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide services when ordered by a physician and provided by a TRICARE-authorized agency. New Mexico is in the TRICARE West Region, administered by TriWest Healthcare Alliance.

2. Who is eligible for TRICARE home health care?
Eligible beneficiaries include active-duty service members, active-duty family members, National Guard and Reserve members when activated, military retirees and their dependents, survivors, and TRICARE Young Adult enrollees. You must be enrolled in a qualifying TRICARE plan and have a physician’s order for home health care.

3. What is ECHO Home Health Care?
ECHO Home Health Care (EHHC) is an expanded in-home medical services benefit for TRICARE beneficiaries who are homebound and need more than 28–35 hours per week of home health services or respite care. EHHC provides skilled nursing care, habilitative services, and up to 40 hours per week of respite care. EHHC is available in New Mexico and other U.S. states and territories.

4. How do I apply for TRICARE home care in New Mexico?
Visit your TRICARE primary care manager for a physician’s order and plan of care. Then contact TriWest Healthcare Alliance (888-874-9378) to request authorization. Select a TRICARE-authorized home health agency to provide services.

5. Does TRICARE pay for family caregivers in New Mexico?
No. TRICARE does not pay family members, trainers, or individuals who are not TRICARE-authorized providers. If you need a family member to be paid as a caregiver, explore the New Mexico Veteran-Directed Care program or VA Aid and Attendance.

6. What is the difference between TRICARE and VA home care?
TRICARE is a Department of Defense health program for active duty, retirees, and their families. VA home care is administered by the Department of Veterans Affairs for enrolled veterans. Some veterans qualify for both. VA home care programs in New Mexico include SCOUTS, Veteran-Directed Care, Homemaker and Home Health Aide Care, and Home Based Primary Care.

7. Does TRICARE cover hospice care in New Mexico?
Yes. TRICARE covers hospice care in New Mexico and the United States. Hospice care includes routine home care, continuous home care, inpatient respite care, and general inpatient care. The benefit provides support for beneficiaries with a terminal illness and a prognosis of less than six months.

8. How much does TRICARE home care cost in New Mexico?
Costs depend on your TRICARE plan and beneficiary category. Active duty service members generally pay nothing for home health care related to active-duty injuries. Retirees and family members may have cost-sharing. Check your specific TRICARE plan for details.

9. What New Mexico home health agencies accept TRICARE?
TRICARE-authorized agencies in New Mexico include Ambercare Home Health (Albuquerque, Santa Fe, Truth or Consequences), Matrix Home Care Services (Las Cruces), TRICORE Inc. (Albuquerque), Home Kare Inc. of Dona Ana (Las Cruces), Quality Care (Albuquerque), Esperanza Home Health/Hospice (Anton Chico), and Artesia General Hospital (Artesia). Verify authorization status with TriWest Healthcare Alliance.

10. What is the SCOUTS program in New Mexico?
The SCOUTS program (Supporting Community Outpatient, Urgent care & Telehealth Services) sends Intermediate Care Technicians to the homes of older or medically complex veterans who have recently left the emergency department. ICTs conduct home visits 48–72 hours after discharge, check for unmet needs, and facilitate telehealth visits with VA providers. The program operates from the VA New Mexico Health Care System.

11. Can I use TRICARE and VA home care at the same time?
It depends on your eligibility and the specific services. Some veterans are eligible for both TRICARE and VA benefits. For dual-eligible beneficiaries, coordinate with both TRICARE and VA to avoid duplication of services. TRICARE generally pays after other health insurance when applicable.

12. What is the TRICARE West Region contractor for New Mexico?
TriWest Healthcare Alliance is the TRICARE West Region contractor for New Mexico effective January 1, 2025. Contact TriWest at 888-874-9378 or visit www.tricare.mil/west.

13. Does New Mexico Medicaid cover home care for veterans?
Yes. New Mexico Medicaid (Turquoise Care, formerly Centennial Care) offers home and community-based services through the Community Benefit program. Services include personal care, home health aides, adult day health, assisted living, and environmental modifications. Veterans must meet Medicaid income and functional eligibility requirements.

14. What is the VA reimbursement rate for home health aides in New Mexico?
Starting January 1, 2025, the VA reimbursement rate for home health aides in New Mexico dropped from $16.75 to $13.50 per 15 minutes of work. This nearly 20% rate cut has raised concerns about access to care. New Mexico lawmakers have urged the VA to reverse the rate cuts.

15. What should I do if my TRICARE home care claim is denied?
If your claim is denied, you have the right to appeal. Contact TriWest Healthcare Alliance for information on the appeals process. You may also contact the TRICARE Beneficiary Counseling and Assistance Coordinator (BCAC) for help understanding your options.

Key Takeaways

• TRICARE covers medically necessary home health care in New Mexico, including skilled nursing, therapy, and home health aide services.

• New Mexico is in the TRICARE West Region, administered by TriWest Healthcare Alliance (888-874-9378).

• ECHO Home Health Care provides expanded services to homebound beneficiaries needing more than 28–35 hours of care per week.

• Physician order and prior authorization are required for all TRICARE home health services.

• TRICARE does not pay family caregivers. Explore VA or New Mexico Medicaid options for paid family caregiving.

• New Mexico veterans may qualify for both TRICARE and VA home care. VA programs include SCOUTS, Veteran-Directed Care, Homemaker and Home Health Aide Care, and Home Based Primary Care.

• VA Aid and Attendance provides up to approximately $2,478 per month for a single veteran in 2026.

• New Mexico Medicaid’s Community Benefit program provides personal care, home health aides, respite, and other services for eligible veterans.

• VA home health aide reimbursement rates in New Mexico dropped nearly 20% starting January 1, 2025, raising concerns about access to care.

• TRICARE hospice care is available in New Mexico for beneficiaries with a terminal illness.

Official Resources

• TRICARE: www.tricare.mil

• TRICARE West Region (TriWest): www.tricare.mil/west | 888-874-9378

• TRICARE Home Health Care: www.tricare.mil/CoveredServices/IsItCovered/HomeHealthCare

• TRICARE ECHO Benefits: www.tricare.mil/Plans/SpecialPrograms/ECHO/Benefits

• Defense Enrollment Eligibility Reporting System (DEERS): www.tricare.mil/DEERS

• U.S. Department of Veterans Affairs: www.va.gov

• VA New Mexico Health Care System: www.va.gov/new-mexico-health-care/

• VA SCOUTS Program: marketplace.va.gov/innovations/scouts

• New Mexico Aging and Long-Term Services Department: www.aging.nm.gov

• New Mexico Health Care Authority (Medicaid): www.hca.nm.gov

• New Mexico Department of Veterans Services: www.dvs.nm.gov

• New Mexico State Veterans’ Home: www.nasvh.org

• Medicare: www.medicare.gov

• Medicaid: www.medicaid.gov

• Social Security Administration: www.ssa.gov

• USA.gov: www.usa.gov

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