Carl Vinson VA Medical Center: Hours, Services, Phone Number & How to Enroll
The Carl Vinson VA Medical Center in Dublin, Georgia, provides primary care, mental health services, women’s health, physical therapy, audiology, and specialty care to eligible Veterans. The main phone number is 478-272-1210. The facility operates 24/7, with most outpatient services available Monday through Friday, 8:00 a.m. to 4:30 p.m. ET. Enrollment is free through VA Form 10-10EZ.
Quick Facts
| Item | Details |
|---|---|
| Benefit | VA health care enrollment and medical services |
| Eligibility | Veterans with qualifying military service and discharge status |
| Application | VA Form 10-10EZ (online, mail, phone, or in-person) |
| Processing Time | Typically 1–2 weeks for online applications |
| Official Agency | U.S. Department of Veterans Affairs (VA) |
| Required Forms | VA Form 10-10EZ (enrollment); VA Form 10-10EZR (updates) |
| Updated For | February 2025 |
What Is the Carl Vinson VA Medical Center?
The Carl Vinson VA Medical Center is a Veterans Affairs medical facility located at 1826 Veterans Boulevard in Dublin, Georgia. It is the parent facility of the VA Dublin Healthcare System, which serves Veterans across central and southern Georgia through one medical center and six community-based outpatient clinics (CBOCs) in Albany, Brunswick, Kathleen, Macon, Milledgeville, and Tifton.
The medical center is named after Carl Vinson, the longest-serving member of the U.S. House of Representatives from Georgia. Vinson served in Congress for over 50 years and is known as “The Father of the Two-Ocean Navy” for his role in expanding the U.S. Navy during the 20th century. The facility sits on 75 acres and has 340 operating beds, including 161 nursing care beds and a 145-bed domiciliary for Veterans who are homeless or at risk of homelessness.
Why it matters: If you’re a Veteran living in Middle or South Georgia, the Carl Vinson VA Medical Center is likely your primary access point for VA health care. Knowing what it offers—and how to enroll—can save you time and connect you with benefits you’ve earned.
What to do next: Check the services list below. If you’re not yet enrolled in VA health care, complete VA Form 10-10EZ before scheduling an appointment.
Location, Hours & Phone Numbers
Main facility address: 1826 Veterans Boulevard, Dublin, GA 31021-3620
Main phone: 478-272-1210
Toll-free: 888-651-2684
TTY (for the deaf): Dial 711
Facility Hours
| Day | Hours |
|---|---|
| Monday–Friday | 24/7 (inpatient); outpatient services 8:00 a.m. to 4:30 p.m. ET |
| Saturday–Sunday | 24/7 (inpatient) |
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityThe medical center provides 24/7 inpatient and emergency coverage. Most outpatient clinics, including primary care, specialty care, and administrative offices, operate Monday through Friday from 8:00 a.m. to 4:30 p.m. ET.
Department-Specific Hours
| Department | Hours |
|---|---|
| Outpatient Pharmacy | Mon–Fri, 8:00 a.m. to 5:30 p.m. ET |
| Audiology & Speech Pathology | Mon–Fri, 8:00 a.m. to 4:30 p.m. ET |
| Chaplain Services | Mon–Fri, 8:00 a.m. to 4:30 p.m. ET |
| Mental Health Line | 24/7 (478-272-1210, ext. 2199) |
Emergency Care
The Carl Vinson VA Medical Center maintains emergency coverage, but the Dublin campus has limited emergency services compared to a full-service trauma center. Veterans with life-threatening emergencies should call 911 or go to the nearest civilian emergency room. For non-emergency urgent needs, call the main number to speak with a triage nurse.
Important: If you receive emergency care at a non-VA facility, notify the VA within 72 hours to ensure coverage. Call 478-272-1210 or the toll-free number as soon as possible.
Services Offered at Carl Vinson VA Medical Center
The Carl Vinson VA Medical Center provides a comprehensive range of health care services. Below is a breakdown of what’s available at the Dublin campus and its affiliated CBOCs.
Primary and Specialty Care
| Service Category | Specific Services |
|---|---|
| Primary Care | General medical care, preventive screenings, chronic disease management |
| Mental Health | Individual and group therapy, PTSD treatment, substance abuse treatment, crisis intervention |
| Women’s Health | Gynecological care, breast health, maternity coordination, women’s wellness |
| Specialty Care | Cardiology, pulmonary medicine, general surgery, podiatry, urology, dermatology, endocrinology, infectious disease |
| Rehabilitation | Physical therapy, occupational therapy, speech pathology |
| Audiology | Hearing evaluations, hearing aid fitting and repair, balance testing, cochlear implant management |
| Optometry | Vision exams, eyeglass prescriptions |
| Dental | Comprehensive dental care (eligibility-based) |
| Pharmacy | Prescription filling, medication management, refills |
| Nutrition | Dietary counseling, weight management |
Sources:
Residential and Extended Care
The Dublin campus offers residential services for Veterans who need longer-term support:
Community Living Center (CLC): Residential nursing care for Veterans requiring skilled nursing, rehabilitation, or end-of-life care.
Mental Health Residential Rehabilitation Program (MHRRTP): Also called the “domiciliary,” this 145-bed program serves Veterans who are homeless or at risk of homelessness and need structured mental health and substance abuse treatment.
Special Programs
Women’s Health Clinic: Dedicated care for female Veterans, including cervical cancer screenings and breast health services.
PTSD Treatment: Evidence-based therapies for post-traumatic stress disorder.
Substance Abuse Treatment: Intensive outpatient and residential programs.
Homeless Veteran Care: Housing support, case management, and the domiciliary program.
Caregiver Support: Training, counseling, and respite care for family caregivers of seriously ill or disabled Veterans.
Telehealth Services: The Veterans Health Resource Center (VHRC) at the Dublin VA helps Veterans access telehealth options, reducing travel for follow-up appointments.
What to do next: If you need a service not listed here, ask your primary care provider for a referral. If the VA cannot provide the service in-house, you may qualify for Community Care through an approved non-VA provider.
Community-Based Outpatient Clinics (CBOCs)
The VA Dublin Healthcare System operates six CBOCs across central and southern Georgia. These clinics extend primary care, mental health, and telehealth services closer to where Veterans live.
| CBOC Location | Services Typically Offered |
|---|---|
| Albany | Primary care, mental health, telehealth, women’s health |
| Brunswick | Primary care, mental health, telehealth |
| Kathleen | Primary care, mental health, telehealth |
| Macon | Primary care, mental health, telehealth, specialty referrals |
| Milledgeville | Primary care, mental health, telehealth |
| Tifton | Primary care, mental health, telehealth |
Some CBOCs offer expanded services. For example, the Perry VA Community Clinic now offers walk-in general X-ray services, reducing the need for Perry-area Veterans to travel to Dublin for basic imaging.
What to do next: When you enroll in VA health care, you can request assignment to the CBOC closest to your home. You can also ask for a first appointment on your enrollment form.
VA Health Care Eligibility: Who Qualifies?
VA health care eligibility is primarily based on military service, discharge status, and other factors such as disability rating and income. Veterans who served in the active military, naval, or air service and were discharged under conditions other than dishonorable are generally eligible.
Basic Eligibility Requirements
Service requirement: Most Veterans who enlisted after Sept. 7, 1980, or entered active duty after Oct. 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty.
Discharge status: Must be other than dishonorable.
Reserves and National Guard: Members called to active duty by a federal order may qualify. Those who served only for training purposes generally do not qualify.
Enhanced Eligibility Categories
Some Veterans qualify for enhanced eligibility, meaning they do not need to provide income information and may receive free care regardless of income. These include:
Veterans with a VA service-connected disability rating of 50% or more
Veterans determined by VA to be unemployable due to service-connected conditions
Medal of Honor recipients
Former Prisoners of War
Purple Heart recipients
Veterans exposed to ionizing radiation, Project 112/SHAD, or specific environmental hazards
Veterans who served in a theater of combat operations after Nov. 11, 1998 (for five years after discharge)
Veterans who served at Camp Lejeune for at least 30 days between Aug. 1, 1953, and Dec. 31, 1987
Why it matters: Enhanced eligibility status can mean free care for non-service-connected conditions and exemption from copays. If you think you qualify, apply even if you have private insurance—VA care can supplement your existing coverage.
What to do next: Gather your DD-214 (or equivalent discharge documents) and complete VA Form 10-10EZ. If you’re unsure whether you qualify, call the VA Health Eligibility Center at 1-877-222-8387.
VA Priority Groups Explained
When you enroll, VA assigns you to one of eight priority groups. Your priority group determines how soon you’re enrolled and how much you’ll pay in copays for non-service-connected care. Veterans with service-connected disabilities receive the highest priority.
| Priority Group | Who Qualifies | Copay Responsibility |
|---|---|---|
| Group 1 | Service-connected disabilities rated 50%+; unemployable due to service-connected conditions; Medal of Honor recipients | No copays |
| Group 2 | Service-connected disabilities rated 30%–40% | No copays |
| Group 3 | Former POWs; Purple Heart recipients; discharge for line-of-duty disability; service-connected disabilities rated 10%–20%; special eligibility under 38 U.S.C. 1151 | No copays |
| Group 4 | Veterans receiving aid and attendance or housebound benefits; catastrophically disabled | No copays |
| Group 5 | Non-service-connected Veterans and 0% non-compensable service-connected Veterans with income below VA limits; VA pension recipients; Medicaid-eligible Veterans | No copays for many services |
| Group 6 | Compensable 0% service-connected Veterans; environmental exposure Veterans; combat theater Veterans (within 5 years of discharge) | Some copays may apply |
| Group 7 | Veterans with gross household income below geographically adjusted VA income limits who agree to pay copays | Reduced copays |
| Group 8 | Veterans with gross household income above VA income limits who agree to pay copays | Full copays |
Source:
Why it matters: Your priority group affects both wait times and out-of-pocket costs. If your income or disability status changes, you can request a priority group review using VA Form 10-10EZR.
How to Enroll: VA Form 10-10EZ
Enrollment in VA health care is free. To apply, you must complete VA Form 10-10EZ, “Instructions and Enrollment Application for Health Benefits.” The form revision date is February 2025.
Required Documents
Gather these before you apply:
DD-214 or equivalent (Certificate of Release or Discharge from Active Duty) for each period of service
Social Security number
Insurance information (including Medicare, Medicaid, and private insurance cards)
Household income information (prior year gross household income and deductions)
Bank account information for direct deposit of any benefit payments (if applicable)
Four Ways to Apply
Option 1: Online (Fastest)
Visit VA.gov and complete the application online. The online system walks you through each section and submits your application directly to the VA Health Eligibility Center.
Option 2: By Phone
Call 1-877-222-8387 (1-877-222-VETS). A VA representative will help you complete the form over the phone and mail it to you for signature and verification.
Option 3: By Mail
Download and print VA Form 10-10EZ from VA.gov. Complete it, sign it, and mail it to:
Health Eligibility Center
2957 Clairmont Road NE, Suite 200
Atlanta, GA 30329-1647
Option 4: In Person
Visit the Carl Vinson VA Medical Center Enrollment and Eligibility Office at 1826 Veterans Boulevard, Dublin, GA 31021. Bring your completed form or fill one out on-site. Staff can help you with any questions.
Signature requirements: You or someone acting as your power of attorney must sign and date the form. If you sign with an “X,” two people who know you must witness your signature and print their names. If using a power of attorney, submit a copy of the POA document with your application.
What to do next: Apply online if you can—it’s the fastest method. If you need help, call the toll-free number or visit the Dublin campus enrollment office in person.
Processing Times & What Happens After You Apply
Online applications typically process within 1–2 weeks. Paper applications may take longer, especially if additional documentation is required.
After you submit VA Form 10-10EZ:
VA reviews your application to verify eligibility and determine your priority group.
You receive a decision letter by mail. This letter explains whether you’re enrolled and which priority group you’re assigned to.
If additional information is needed, VA will contact you. Respond promptly to avoid delays.
If you’re enrolled, you can schedule your first appointment. You can request a primary care provider and a preferred VA facility on your enrollment form.
Common mistakes to avoid:
Leaving sections blank (incomplete applications are returned)
Forgetting to sign and date the form
Using an old version of the form
Failing to report all income sources (including Social Security, pensions, and part-time work)
Not updating your address or income after enrollment
Updating Your Information: VA Form 10-10EZR
Once enrolled, you use VA Form 10-10EZR, “Health Benefits Update Form,” to update your personal, insurance, financial, or military service history information. This is important because your priority group and copay obligations may change if your income or family status changes.
When to submit VA Form 10-10EZR:
Your income changes significantly
You gain or lose health insurance coverage
You move to a new address
Your dependent status changes (marriage, divorce, birth of a child)
You want to request a priority group review
The form is available online at VA.gov and can be completed electronically. The estimated completion time is about 24–30 minutes.
What to do next: If your financial situation has changed since you enrolled, update your information now. It could reduce your copays or move you to a higher priority group.
Community Care: When VA Care Isn’t Available
Community Care allows eligible Veterans to receive care from approved non-VA providers when the VA cannot provide the needed care. The Carl Vinson VA Medical Center participates in the Community Care program under the VA MISSION Act.
Six Eligibility Criteria for Community Care
You may qualify for Community Care if any one of the following applies:
Service not available at VA: You need a service that the VA does not provide in-house at any of its facilities (e.g., maternity care).
No full-service VA facility in your state or territory: Applies to Alaska, Hawaii, New Hampshire, Guam, American Samoa, Northern Mariana Islands, and U.S. Virgin Islands.
Grandfather provision: You were eligible under the 40-mile criterion under the Veterans Choice Program on June 6, 2018, and continue to reside in a qualifying location.
Access standards not met: VA cannot schedule an appointment within average drive time standards (30 minutes for primary care, 60 minutes for specialty care) or wait time standards (20 days for primary care, 28 days for specialty care).
VA care not in your best medical interest: Your VA provider determines that community care is in your best medical interest.
VA facility not available: You live in a location where VA cannot provide the care you need.
Important: Community Care must be authorized by VA before you receive care from a community provider. Without prior authorization, you may be responsible for the full cost of care.
What to do next: If you believe you qualify for Community Care, speak with your VA primary care provider or call the Carl Vinson VA Medical Center at 478-272-1210.
Copays and Health Care Costs
VA health care is not automatically free for all Veterans. Whether you pay copays depends on your priority group and whether the care is for a service-connected condition.
Services That Are Always Free
Care for service-connected disabilities
Readjustment counseling at Vet Centers
Mental health services
Care for military sexual trauma (MST)
Registry health exams for environmental exposures
Other services listed on VA.gov
Copay Structure by Priority Group
| Priority Group | Inpatient Copay | Outpatient Copay | Medication Copay |
|---|---|---|---|
| Groups 1–4 | None | None | None |
| Group 5 | None for many services | None for many services | Reduced |
| Group 6 | Some apply | Some apply | Some apply |
| Group 7 | Reduced rates | Reduced rates | Reduced |
| Group 8 | Full rates | Full rates | Full |
Why it matters: If you’re assigned to a lower priority group, you may face copays for non-service-connected care. But you can still receive free care for any condition the VA determines is connected to your military service.
What to do next: If you’re concerned about copays, ask the enrollment office about the VA’s financial hardship program. You can also apply for VA means testing to potentially reduce your copays.
Common Questions
1. What is the phone number for Carl Vinson VA Medical Center?
The main phone number is 478-272-1210. The toll-free number is 888-651-2684. For TTY services, dial 711. The mental health line is 478-272-1210, ext. 2199.
2. Is the Carl Vinson VA Medical Center open 24 hours?
The facility provides 24/7 inpatient and emergency coverage. Most outpatient services—including primary care, specialty clinics, and administrative offices—are open Monday through Friday from 8:00 a.m. to 4:30 p.m. ET.
3. How do I enroll in VA health care at Carl Vinson?
Complete VA Form 10-10EZ online at VA.gov, by phone at 1-877-222-8387, by mail, or in person at the Dublin campus. The form requires your DD-214, Social Security number, insurance information, and household income details.
4. What services does Carl Vinson VA Medical Center offer?
Services include primary care, mental health, women’s health, audiology, optometry, physical therapy, cardiology, pulmonary medicine, general surgery, podiatry, urology, dermatology, pharmacy, nutrition counseling, and residential care programs.
5. Does Carl Vinson VA Medical Center have an emergency room?
The Dublin campus has limited emergency services. For life-threatening emergencies, call 911 or go to the nearest civilian emergency room. If you receive emergency care at a non-VA facility, notify the VA within 72 hours.
6. How long does VA health care enrollment take?
Online applications typically process within 1–2 weeks. Paper applications may take longer. You’ll receive a decision letter by mail explaining your enrollment status and priority group.
7. What is VA Form 10-10EZR used for?
VA Form 10-10EZR is the Health Benefits Update Form. You use it after enrollment to update your personal, insurance, financial, or military service information. Submitting it can trigger a priority group review if your circumstances have changed.
8. Can I get care at Carl Vinson if I have private insurance?
Yes. You can enroll in VA health care even if you have private insurance. VA care can supplement your existing coverage. However, you must still meet eligibility requirements based on military service and discharge status.
9. What are Community-Based Outpatient Clinics (CBOCs)?
CBOCs are satellite clinics that provide primary care, mental health, and telehealth services closer to where Veterans live. Carl Vinson VA Medical Center operates six CBOCs in Albany, Brunswick, Kathleen, Macon, Milledgeville, and Tifton.
10. How do I qualify for free VA health care?
You may qualify for free care if you have a service-connected disability rated 50% or higher, are unemployable due to service-connected conditions, received a Medal of Honor, or have income below VA limits. Enhanced eligibility status also exempts you from income reporting.
11. What is the VA priority group system?
The VA assigns Veterans to one of eight priority groups based on disability rating, income, and military service history. Group 1 receives the highest priority and pays no copays. Group 8 has the lowest priority and pays full copays.
12. Can I appeal a VA health care enrollment decision?
Yes. If you’re denied enrollment, you can appeal by providing new information or requesting a review. Contact the VA Health Eligibility Center at 1-877-222-8387 for guidance on the appeals process.
Key Takeaways
Carl Vinson VA Medical Center is located at 1826 Veterans Boulevard, Dublin, GA 31021-3620.
Main phone: 478-272-1210; toll-free: 888-651-2684.
Outpatient hours: Monday–Friday, 8:00 a.m. to 4:30 p.m. ET; inpatient and emergency coverage: 24/7.
Services include primary care, mental health, women’s health, audiology, specialty care, and residential programs.
Enroll using VA Form 10-10EZ online, by phone, by mail, or in person.
Eligibility is based on military service, discharge status, disability rating, and income.
Priority groups 1–8 determine enrollment priority and copay responsibility.
Community Care may be available when VA cannot provide needed services.
VA Form 10-10EZR updates your information after enrollment.
Six CBOCs extend care to Albany, Brunswick, Kathleen, Macon, Milledgeville, and Tifton.
Official Resources
VA Dublin Health Care (Carl Vinson VA Medical Center): https://www.va.gov/dublin-health-care/
VA Health Care Enrollment (VA Form 10-10EZ): https://www.va.gov/health-care/apply/application/introduction
VA Health Benefits Update (VA Form 10-10EZR): https://www.va.gov/health-care/update-health-information/
VA Health Eligibility Center: 1-877-222-8387
VA Community Care: https://www.va.gov/communitycare/
Veterans Crisis Line: Dial 988, then press 1
VA Caregiver Support: https://www.caregiver.va.gov/
VA Women’s Health: https://www.womenshealth.va.gov/
VA Homeless Programs: https://www.va.gov/homeless/
USA.gov Veterans Benefits: https://www.usa.gov/veterans-benefits
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