VA Phone Number Gainesville FL: Complete 2026 Guide
The main VA phone number in Gainesville, Florida, is 352-376-1611 for the Malcom Randall VA Medical Center, the primary facility of the North Florida/South Georgia Veterans Health System. The toll-free number is 800-324-8387. The Gainesville Mental Health VA Clinic can be reached at 352-384-3560. For pharmacy refills, call 800-349-9457.
Quick Facts What Is the VA Phone Number for Gainesville, FL?
| Item | Details |
|---|---|
| Main VA Facility | Malcom Randall VA Medical Center |
| Location | 1601 SW Archer Road, Gainesville, FL 32608-1197 |
| Main Phone | 352-376-1611 |
| Toll-Free | 800-324-8387 |
| Mental Health Clinic | 352-384-3560 |
| Pharmacy Refills (Automated) | 800-349-9457 |
| Gainesville Vet Center | 352-331-1408 |
| Vet Center Call Center (24/7) | 877-927-8387 |
| Veterans Crisis Line | 988 (press 1) or 800-273-8255 (press 1) |
| Official Website | va.gov/north-florida-health-care |
| Updated For | 2026 |
Malcom Randall VA Medical Center: Primary Phone Numbers
The Malcom Randall VA Medical Center is the primary VA health care facility for the Gainesville region. It is a 1a-High Complexity facility located at 1601 SW Archer Road and is part of the VA North Florida/South Georgia Veterans Health System.
Main Contact Numbers
| Department | Phone Number |
|---|---|
| Main Hospital Line | 352-376-1611 |
| Toll-Free | 800-324-8387 |
| Primary Care (Toll-Free) | 800-324-8387, press 2 |
| Mental Health Care | 352-384-3560 |
| Pharmacy Refills (Automated) | 800-349-9457 |
| Pharmacy Refills (Local) | 352-374-6105 |
| DAV Transportation | 352-379-4148 |
| Veterans Crisis Line | 988 (press 1) |
| Veterans Crisis Line (Text) | 838255 |
Source: VA.gov Contact Us; VA.gov Pharmacy; VA.gov DAV Vans.
VA Health Connect: 24/7 Clinical Contact Center
VA Health Connect is a 24/7 clinical contact center that provides immediate access to VA health care services by phone. For the North Florida/South Georgia Veterans Health System, call the main facility number at 352-376-1611 or the toll-free number at 800-324-8387 and follow the prompts.
What VA Health Connect Can Help With
Appointment scheduling, rescheduling, and cancellation
Pharmacy refills and medication questions
Nurse advice and triage
Clinical questions after hours
Connecting with a provider
Primary Care Call Center
The primary care call center can be reached toll-free at 800-324-8387, press 2. Hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. ET. For direct scheduling, call 352-376-1611, press 2.
Source: VA.gov Make an Appointment.
Mental Health Services: Phone Numbers and Access
VA mental health services are available to all enrolled Veterans at the Malcom Randall VA Medical Center and the new Gainesville Mental Health VA Clinic. The dedicated mental health clinic phone number is 352-384-3560.
Gainesville Mental Health VA Clinic
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityThe Gainesville Mental Health VA Clinic is now open at 5465 SW 34th Street, Gainesville, FL 32608. The clinic offers comprehensive mental health services including psychiatry, psychology, PTSD care, addiction and substance use care, and telehealth services.
| Item | Details |
|---|---|
| Address | 5465 SW 34th Street, Gainesville, FL 32608 |
| Main Phone | 352-384-3560 |
| Hours | Monday–Friday, 8:00 a.m. to 4:30 p.m. |
| Services | Mental health, psychiatry, psychology, PTSD, SUD, telehealth |
Source: VA.gov Gainesville 1 VA Clinic.
How to Access Mental Health Care
For mental health appointments:Â Call 352-384-3560
For same-day mental health care:Â Contact your primary care provider or walk into the mental health clinic
For crisis support:Â Call 988 (press 1) or 800-273-8255 (press 1)
For text support:Â Text 838255
Gainesville Vet Center
The Gainesville Vet Center provides readjustment counseling and mental health services in a non-medical community setting. It is located at 105 NW 75th Street, Suite 2, Gainesville, FL 32607.
| Item | Details |
|---|---|
| Address | 105 NW 75th Street, Suite 2, Gainesville, FL 32607 |
| Phone | 352-331-1408 |
| Vet Center Call Center (24/7) | 877-927-8387 |
| Hours | Monday–Friday, 8:00 a.m. to 4:30 p.m. |
Source: VA.gov Gainesville Vet Center.
What the Vet Center Provides
Individual and group counseling
PTSD treatment
Military sexual trauma counseling
Bereavement counseling
Marriage and family counseling
Substance abuse counseling
Community outreach and education
Pharmacy Services: Refills and Contact
The pharmacy at the Malcom Randall VA Medical Center can be reached for refills at 800-349-9457 (automated refill line, toll-free from outside the North Florida/South Georgia area) or 352-374-6105 (local number).
Ways to Refill Prescriptions
By phone (automated):Â Call 800-349-9457 or 352-374-6105
Online: Sign in to My HealtheVet at myhealth.va.gov
Mobile app:Â Use the VA: Health and Benefits app
By mail:Â Mail the refill request form that comes with your prescription
Pharmacy Pickup Locations
You can pick up new prescription orders at the Gainesville Outpatient Pharmacy or at other VA North Florida/South Georgia health care pharmacies in Lake City, Jacksonville, Tallahassee, and The Villages.
Pharmacy Hours
The Gainesville Outpatient Pharmacy is open Monday through Friday, 8:00 a.m. to 6:00 p.m. ET, Saturday and Sunday, 8:30 a.m. to 5:00 p.m. ET, and holidays, 8:30 a.m. to 5:00 p.m. ET.
Important:Â Refills are only available online, by phone, or by mail. Do not try to refill prescriptions in person.
Source: VA.gov Pharmacy.
Emergency Care: When to Go and What Number to Call
The Malcom Randall VA Medical Center has an onsite emergency department. In an emergency, call 911 or go to the nearest VA or non-VA emergency department.
Emergency Contact Numbers
| Service | Phone Number |
|---|---|
| Emergency (Life-Threatening) | 911 |
| Veterans Crisis Line | 988 (press 1) |
| Malcom Randall VAMC | 352-376-1611 |
| VA Police (Emergency) | 352-376-1611 |
When to Go to the Emergency Department
Severe chest pain
Seizures
Heavy uncontrollable bleeding
Moderate to severe burns
Mental health crisis
Veterans experiencing a mental health emergency should call 988 and press 1.
Source: U.S. News Health; PlainHospital.
Gainesville VA Clinic: Contact Information
The Gainesville VA Clinic is a community-based outpatient clinic serving Veterans in the Gainesville area. It is a 1a-High Complexity facility located at 5469 SW 34th Street, Gainesville, FL 32608.
Gainesville VA Clinic Contact
| Item | Details |
|---|---|
| Address | 5469 SW 34th Street, Gainesville, FL 32608 |
| Main Number | 352-548-1900 |
| Services | Primary care, specialty care, mental health |
Source: VA Marketplace.
VA Benefits Office: Gainesville
The Gainesville area is served by the VA Regional Benefit Office network and the Alachua County Veterans Services office.
VA Benefits Contact
| Service | Phone Number |
|---|---|
| VA Benefits Hotline | 800-827-1000 |
| Alachua County Veterans Services | 352-264-6740 |
| Florida Department of Veterans’ Affairs | 727-398-6661, ext. 15489 |
Source: Florida DVA; RightServiceFL.
North Florida/South Georgia Veterans Health System Facilities
The VA North Florida/South Georgia Veterans Health System operates the Malcom Randall VA Medical Center and multiple other facilities across the region.
Facilities in the Network
| Facility | Location | Main Phone |
|---|---|---|
| Malcom Randall VA Medical Center | 1601 SW Archer Road, Gainesville, FL 32608 | 352-376-1611 |
| Lake City VA Medical Center | 619 South Marion Avenue, Lake City, FL 32025 | 386-755-3016 |
| Gainesville VA Clinic | 5469 SW 34th Street, Gainesville, FL 32608 | 352-548-1900 |
| Gainesville Mental Health VA Clinic | 5465 SW 34th Street, Gainesville, FL 32608 | 352-384-3560 |
| Gainesville Vet Center | 105 NW 75th Street, Suite 2, Gainesville, FL 32607 | 352-331-1408 |
Source: VA.gov Locations; VA Marketplace.
About the Malcom Randall VA Medical Center
The Malcom Randall VA Medical Center is a 1a-High Complexity facility serving Veterans across North Florida and South Georgia. It provides acute care and outpatient services at its Gainesville campus.
Services Available
Primary care
Inpatient care
Mental health and behavioral health
Emergency care
Nursing home care
Home health care
Outpatient specialty care
Cardiology
Oncology
Dental, optometry, and audiology
Women’s health clinic
Physical medicine and rehabilitation
Spinal cord injury care
Pharmacy (on-site)
The medical center is affiliated with the University of Florida College of Medicine and trains medical residents and students.
Source: VA.gov Locations; Wounded Warriors Veteran Resource.
How to Enroll in VA Health Care for Gainesville Veterans
To receive care at the Malcom Randall VA Medical Center, Gainesville VA Clinic, or Gainesville Mental Health VA Clinic, you must be enrolled in VA health care. Enrollment is free.
Step-by-Step Enrollment
Complete VA Form 10-10EZ:Â Application for Health Benefits
Apply online:Â VA.gov/health-care/how-to-apply
Apply by phone:Â Call 1-877-222-8387
Apply in person:Â Visit the Enrollment Office at the Malcom Randall VA Medical Center
Required Documents
DD-214 or separation documents
VA disability award letters (if applicable)
Income information from the previous year
Insurance information (Medicare, Medicaid, private insurance)
Eligibility Requirements
To qualify for VA health care, you generally must have served in the active military, naval, or air service and been discharged under conditions other than dishonorable. The PACT Act has expanded eligibility for Veterans exposed to toxic substances.
Source: VA.gov Health Care Apply; VA.gov Register for Care.
Common Mistakes to Avoid
1. Calling the Wrong Number for Appointments
Use the primary care call center at 800-324-8387, press 2, or the main hospital line at 352-376-1611 for appointments. The mental health clinic (352-384-3560) is for mental health services only.
2. Not Using the 24/7 Automated Refill Line
The automated refill line at 800-349-9457 is available for prescription refills. Do not try to refill prescriptions in person at the pharmacy.
3. Not Using the Veterans Crisis Line
If you are in crisis, do not wait for a regular appointment. Call 988 (press 1) immediately. The Veterans Crisis Line is confidential and available 24/7.
4. Not Enrolling in VA Health Care First
You cannot schedule appointments at Malcom Randall VAMC without VA health care enrollment. Apply first using VA Form 10-10EZ.
5. Missing the Vet Center Option
Vet Centers provide community-based readjustment counseling that may be more convenient than traveling to the main medical center. Call 352-331-1408 for Gainesville Vet Center services.
6. Not Checking My HealtheVet
My HealtheVet allows you to refill prescriptions, view lab results, and message your care team online. Sign up at myhealth.va.gov.
7. Forgetting the DAV Transportation Option
The DAV provides free van rides to and from Malcom Randall VA Medical Center. Call 352-379-4148 to schedule. Appointments must be made at least 48 hours in advance.
8. Not Knowing the Mental Health Clinic Moved
The Gainesville Mental Health VA Clinic is now at 5465 SW 34th Street. The previous location on 23rd Avenue is closed.
Common Questions
What is the main VA phone number for Gainesville, FL?
The main VA phone number is 352-376-1611 for the Malcom Randall VA Medical Center. The toll-free number is 800-324-8387. The mental health clinic is at 352-384-3560.
How do I schedule a VA appointment in Gainesville?
Call the primary care call center at 800-324-8387, press 2, or the main hospital line at 352-376-1611. You can also schedule through My HealtheVet at myhealth.va.gov or the VA mobile app.
What is the phone number for VA mental health services in Gainesville?
The Gainesville Mental Health VA Clinic can be reached at 352-384-3560. For crisis support, call 988 (press 1) or 800-273-8255 (press 1).
How do I refill my VA prescriptions from Gainesville?
Call the automated refill line at 800-349-9457 or the local number at 352-374-6105. You can also refill online through My HealtheVet or the VA mobile app.
Where is the Malcom Randall VA Medical Center located?
The medical center is at 1601 SW Archer Road, Gainesville, FL 32608-1197. It is located in Gainesville near the University of Florida campus.
What is the phone number for the Gainesville Vet Center?
The Gainesville Vet Center is at 105 NW 75th Street, Suite 2, Gainesville, FL 32607. The phone number is 352-331-1408. The Vet Center Call Center is available 24/7 at 877-927-8387.
Does the Malcom Randall VA Medical Center have an emergency room?
Yes. The Malcom Randall VA Medical Center has an onsite emergency department. In an emergency, call 911 or go to the nearest VA or non-VA emergency department.
What VA clinics serve the Gainesville region?
The Gainesville VA Clinic (352-548-1900) and the Gainesville Mental Health VA Clinic (352-384-3560) serve the Gainesville area. The main facility is the Malcom Randall VA Medical Center.
How do I contact a patient advocate at the Malcom Randall VA?
Call the main hospital line at 352-376-1611 and ask for a patient advocate. Patient advocates help Veterans resolve issues with their care.
How do I enroll in VA health care for Gainesville?
Complete VA Form 10-10EZ online at VA.gov, by phone at 1-877-222-8387, or in person at the Malcom Randall VA Medical Center Enrollment Office.
What services does the Malcom Randall VA Medical Center offer?
Services include primary care, inpatient care, mental health, emergency care, nursing home care, home health, specialty care, cardiology, oncology, dental, optometry, audiology, women’s health, physical medicine, and spinal cord injury care.
Is the Malcom Randall VA Medical Center a teaching hospital?
Yes. It is affiliated with the University of Florida College of Medicine and trains medical residents and students.
What is the toll-free number for the Malcom Randall VA?
The toll-free number is 800-324-8387.
How do I get to the Malcom Randall VA Medical Center?
The medical center is at 1601 SW Archer Road in Gainesville. It is accessible from Interstate 75 and Archer Road (State Road 24). Use GPS with the address Gainesville, FL 32608.
What is the Veterans Crisis Line number?
Call 988 and press 1, text 838255, or chat online at VeteransCrisisLine.net. The service is confidential and available 24/7.
Can I use the VA mobile app to manage my care?
Yes. The VA: Health and Benefits mobile app allows you to schedule appointments, refill prescriptions, view lab results, and message your care team.
What should I do if I move to the Gainesville area?
Update your address with VA and transfer your care to the Malcom Randall VA Medical Center. Call 352-376-1611 or 800-324-8387 for assistance.
Does the Gainesville Mental Health VA Clinic have a pharmacy?
The Gainesville Mental Health VA Clinic is a mental health facility. For prescription refills, use the automated refill line at 800-349-9457 or pick up new prescriptions at the Gainesville Outpatient Pharmacy at the Malcom Randall VA Medical Center.
What is the DAV transportation phone number for Gainesville VA?
The DAV provides free van rides to and from Malcom Randall VA Medical Center. Call 352-379-4148 for information. Appointments must be scheduled at least 48 hours in advance.
What is the phone number for the Lake City VA Medical Center?
The Lake City VA Medical Center can be reached at 386-755-3016.
What is the phone number for the Gainesville VA Clinic?
The Gainesville VA Clinic is at 5469 SW 34th Street, Gainesville, FL 32608. The main number is 352-548-1900.
Can I contact the VA by email?
VA does not provide a general email address for the Malcom Randall VA Medical Center. Use the phone numbers listed or the Ask VA online tool at ask.va.gov.
What is the phone number for VA benefits in Gainesville?
The VA benefits hotline is 800-827-1000. The Alachua County Veterans Services office can be reached at 352-264-6740.
What is the Florida Department of Veterans’ Affairs phone number?
The Florida Department of Veterans’ Affairs can be reached at 727-398-6661, ext. 15489.
What is the phone number for the VA North Florida/South Georgia Health System?
The main numbers are 352-376-1611 (local) and 800-324-8387 (toll-free) for the Malcom Randall VA Medical Center. The Lake City VA Medical Center is at 386-755-3016.
Key Takeaways
The main VA phone number for Gainesville, FL is 352-376-1611 (Malcom Randall VA Medical Center). Toll-free: 800-324-8387.
The Gainesville Mental Health VA Clinic is at 5465 SW 34th Street. Phone: 352-384-3560.
Pharmacy refills: 800-349-9457 (automated) or 352-374-6105 (local).
The Gainesville Vet Center provides readjustment counseling at 352-331-1408. Vet Center Call Center (24/7): 877-927-8387.
Primary care appointments: 800-324-8387, press 2, or 352-376-1611, press 2.
The Malcom Randall VA Medical Center has an onsite emergency department. In an emergency, call 911.
DAV transportation: 352-379-4148. Appointments must be scheduled at least 48 hours in advance.
VA benefits hotline: 800-827-1000. Alachua County Veterans Services: 352-264-6740.
Enroll in VA health care first using VA Form 10-10EZ before scheduling appointments.
The Veterans Crisis Line is available 24/7 at 988 (press 1) or by texting 838255.
Official Resources
VA North Florida/South Georgia Health Care:Â va.gov/north-florida-health-care
Malcom Randall VA Medical Center:Â va.gov/north-florida-health-care/locations/malcom-randall-department-of-veterans-affairs-medical-center
Gainesville 1 VA Clinic (Mental Health):Â va.gov/north-florida-health-care/locations/gainesville-1-va-clinic
Gainesville Vet Center:Â va.gov/gainesville-vet-center
VA Health Care Enrollment:Â va.gov/health-care/how-to-apply
VA Form 10-10EZ:Â va.gov/forms/10-10ez
My HealtheVet:Â myhealth.va.gov
VA Mobile App:Â mobile.va.gov
Veterans Crisis Line: 988 (press 1) or VeteransCrisisLine.net
VA Benefits Hotline:Â 800-827-1000
Florida Department of Veterans’ Affairs: floridavets.org
🇺🇸 IMPORTANT DISCLAIMER – Veterans Benefits Information
This site provides general information about U.S. Department of Veterans Affairs (VA) benefits for educational and informational purposes only.
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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
This site is not affiliated with the U.S. Department of Veterans Affairs or any government agency. All information is for educational purposes only. Please visit VA.gov for official information.
