Hagerstown VA Clinic: Services, Hours, and Enrollment

VA Hospital Hagerstown MD: Complete 2026 Guide

Hagerstown does not have a full inpatient VA hospital. The Hagerstown VA Clinic at 1101 Opal Court, Suite 202, is a community-based outpatient clinic (CBOC) affiliated with the Martinsburg VA Medical Center in West Virginia, about 30 miles away. The clinic offers primary care, mental health services, telehealth, immunizations, and laboratory services. The main phone number is 800-817-3807.

Quick Facts

What Is the Hagerstown VA Clinic?

The Hagerstown VA Clinic is a community-based outpatient clinic (CBOC) operating under the Martinsburg VA Medical Center. It is not a full-service hospital. The clinic provides outpatient primary care and specialty health services to veterans in the Hagerstown area.

The clinic is part of VA Martinsburg health care, which operates the Martinsburg VA Medical Center and seven community-based outpatient clinics in Cumberland, Frederick, and Hagerstown, Maryland; Harrisonburg and Winchester, Virginia; Franklin and Petersburg, West Virginia.

Location and Contact

Address: 1101 Opal Court, Suite 202, Hagerstown, MD 21740-5941

Main Phone: 800-817-3807

Facility Hours: Monday–Friday, 7:30 a.m. to 4:30 p.m.; closed Saturday and Sunday

Parking and Transportation

Wheelchairs are available upon arrival for patients who need them to access the building. The clinic partners with Disabled American Veterans (DAV) and county Veterans Affairs directors to provide transportation for veterans and authorized caregivers to get to scheduled medical appointments. Many localities in the region also provide other van services to veterans. Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

Services at the Hagerstown VA Clinic

The Hagerstown VA Clinic offers a range of outpatient services. Specialty care that is not available on-site is provided through referrals to the Martinsburg VA Medical Center.

Primary Care

Primary care services emphasize preventive health care, health promotion, annual physicals, cancer screening, and management of chronic illnesses such as diabetes and hypertension.

Mental Health Care

The clinic provides outpatient mental health care for veterans dealing with addiction, PTSD, anxiety, depression, bipolar disorder, and other conditions. Services include consultation, evaluation, and treatment. All VA health care facilities offer same-day help for mental health needs, and you may qualify even without enrolling in VA health care.

Laboratory and Pathology

The clinic offers blood tests and other advanced testing services to help you and your VA health care team monitor your health. Services include study of blood, urine, and other bodily fluids for illness management, testing for infectious diseases, and cytopathology and surgical pathology.

Additional Services

Martinsburg VA Medical Center: The Parent Facility

The Martinsburg VA Medical Center is the full-service inpatient and specialty care hospital that serves as the parent facility for the Hagerstown VA Clinic. It is located at 510 Butler Avenue, Martinsburg, WV 25405, approximately 30 miles from Hagerstown.

Main Phone: (304) 263-0811

Services at Martinsburg VAMC

The Martinsburg VA Medical Center provides a comprehensive range of services including:

• Primary care and specialty health services

• Treatment for hearing loss and speech (audiology)

• Cardiology

• Chiropractic care

• Nutrition counseling

• Dentistry and oral surgery

• Surgery

• Vision care (optometry and ophthalmology)

• Addiction and substance use care

• Mental health services

• Geriatrics

• Emergency care

The medical center also offers internal medicine, ambulatory surgery, audiology and speech pathology, dental, nursing home, nutrition, podiatry, prosthetics, women’s health, mental health, and rehabilitation medicine. It is a 69-bed facility providing medical, surgical, and psychiatric outpatient services, including an alcohol-drug rehabilitation unit, homeless domiciliary program, inpatient hospice, intensive care unit, mental hygiene clinic, nuclear medicine, pulmonary function lab, same-day surgery, and traumatic brain injury treatment.

How to Enroll in VA Healthcare in Hagerstown

You must be enrolled in VA healthcare to receive care at the Hagerstown VA Clinic. Enrollment is free — there is no monthly premium.

Step 1: Complete VA Form 10-10EZ

VA Form 10-10EZ is the Application for Health Benefits. It is the only form required to enroll in VA healthcare. The form was last revised in February 2025.

Three ways to apply:

1. Online: Apply at VA.gov/health-care/apply

2. By phone: Call 1-877-222-8387

3. In person: Visit the Hagerstown VA Clinic or Martinsburg VA Medical Center

Step 2: Gather Required Documents

To get a faster decision, bring these documents:

• Copies of your DD-214 or other discharge documents

• Copies of any VA disability award letters

• Income information from the previous calendar year

• Current ID cards for any other health coverage

Step 3: Submit and Track Your Application

After submitting, VA reviews your application and assigns you to a priority group. You will receive a decision letter by mail. Enrollment decisions are typically made within 7–10 business days.

Step 4: Schedule Your First Appointment

Once enrolled, call the Hagerstown VA Clinic at 800-817-3807 to schedule a primary care appointment.

VA Healthcare Priority Groups

VA assigns every enrolled veteran to a priority group (1 through 8) based on disability rating, income, and service history. Lower group numbers receive higher priority for enrollment and have lower or no copays.

VA Disability Compensation Rates 2026

The 2.8% COLA increase took effect December 1, 2025. These rates apply to all veterans receiving VA disability compensation, including those in Hagerstown.

Veterans with dependents receive additional compensation at ratings of 30% and above. A married veteran rated 100% disabled receives $4,158.17 per month.

PACT Act Benefits for Hagerstown Veterans

The PACT Act expanded VA healthcare and disability benefits for veterans exposed to toxic substances, including burn pits, Agent Orange, and contaminated water at Camp Lejeune. Under the PACT Act, all veterans who served in Vietnam, Gulf War, Iraq, Afghanistan, or any combat zone after 9/11 are eligible for VA healthcare — regardless of income.

Presumptive Conditions Under the PACT Act

Cancers:

• Brain cancer of any type

• Gastrointestinal cancer of any type

• Glioblastoma

• Head cancer of any type

• Kidney cancer

• Lymphatic cancer of any type

• Lymphoma of any type

• Melanoma

• Neck cancer of any type

• Pancreatic cancer

• Reproductive cancer

Other illnesses:

• Asthma diagnosed after service

• Chronic bronchitis

• Chronic obstructive pulmonary disease (COPD)

• Chronic rhinitis

• Chronic sinusitis

• Constrictive bronchiolitis

• Emphysema

• Granulomatous disease

• Interstitial lung disease

Veterans with a qualifying condition and qualifying service do not need a nexus letter to receive PACT Act benefits. File VA Form 21-526EZ with your DD-214 and medical records.

Maryland State Benefits for Veterans

Property Tax Exemption for 100% Disabled Veterans

Maryland fully exempts the primary residence from real estate taxes for veterans rated 100% permanent and total disabled due to a service-connected disability. The exemption applies under Tax-Property Article §7-208.

Key details:

• Veterans with a 100% service-connected disability rating may be eligible for a tax break on their home

• Certain unmarried surviving spouses may also qualify for property tax exemptions

• Veterans rated at least 75% but not more than 99% are entitled to a credit of 50% of their county or municipal property tax bill

• Veterans rated 50% to 74% may be entitled to a 25% credit

How to apply: File with your local county tax assessor. You will need a VA rating decision letter showing 100% permanent and total service-connected disability.

Military Retirement Income Tax Benefits

Maryland veterans who are 55 or older may be eligible to subtract up to $12,500 from income taxes with an increase to the first $20,000 from military retirement income.

Vehicle Registration Benefits

The Maryland Motor Vehicle Association offers permanent vehicle registration cards and license plate stickers to Maryland veterans rated 100% disabled by the VA. Registration fees are waived for vehicles owned by eligible disabled veterans. Veterans rated 100% disabled or who are compensated as 100% due to individual unemployability that is permanent and total in nature can receive a free disabled veterans license plate.

Education Benefits

Maryland offers two scholarships to help veterans, their spouses, and dependent children pursue higher education:

Veterans of the Afghanistan and Iraq Conflicts Scholarship: For those who served in the Afghanistan and Iraq conflicts seeking an undergraduate degree. Spouses and dependent children of qualifying military members and veterans can also receive this scholarship.

Edward T. Conroy Memorial Scholarship: Intended to help veterans, their spouses, and dependent children with tuition fees and additional educational expenses at an institution of higher learning within Maryland.

Free Hunting and Fishing Licenses

Veterans who are 100% service-connected disabled or former prisoners of war qualify for complimentary lifetime fishing and hunting licenses. All state park day-use fees are waived for veterans.

VA Community Care in Hagerstown

VA Community Care allows veterans to receive care from approved non-VA providers when VA cannot provide the needed service at a VA facility. It is not a replacement for VA healthcare — it is an extension of it.

Eligibility for Community Care

You may qualify for Community Care if you meet any of these criteria:

• You need a service that is not available at a VA medical facility

• You live in a state or territory without a full-service VA medical facility

• You need care that meets VA access standards (travel time or wait time)

• VA cannot provide the care due to staffing or capacity limitations

• It is in your best medical interest

• You are a veteran with a service-connected disability requiring specialized care

Community care must be authorized by VA in advance. To be eligible, you must be enrolled in or eligible for VA healthcare and you must have elected to receive community care and received a referral and an approval letter from your VA healthcare team.

How to Get Community Care

Your VA primary care provider or VA care team must authorize Community Care referrals. You cannot schedule Community Care on your own. Once authorized, VA pays for the care according to your priority group and copay structure.

Beneficiary Travel Reimbursement

VA reimburses eligible veterans for mileage and other travel expenses to and from approved VA healthcare appointments. The current reimbursement rate is 41.5 cents per mile for personal vehicle travel. You usually need to file your claim within 30 days of your appointment, and a small deductible applies before payments start.

Eligible veterans can get reimbursed for mileage, public transportation, and even lodging in certain cases. If you have a service-connected disability, meet income thresholds, or are a caregiver in a VA program, you may qualify.

You can file your travel reimbursement claims online through the VA Health & Benefits app. You will need to set up direct deposit for VA travel pay, even if you already have direct deposit for VA benefits.

Common Mistakes Hagerstown Veterans Make

Mistake 1: Going to the Hagerstown VA Clinic for emergency care. The Hagerstown VA Clinic is an outpatient facility only. For emergencies, call 911 or go to the nearest emergency room. The Martinsburg VA Medical Center has emergency services.

Mistake 2: Not enrolling in VA healthcare before scheduling an appointment. You must be enrolled in VA healthcare to receive care at the Hagerstown VA Clinic. Apply with VA Form 10-10EZ first.

Mistake 3: Assuming you need a service-connected disability to qualify. Veterans can qualify for VA healthcare based on service history, income, or toxic exposure under the PACT Act, even without a service-connected disability rating.

Mistake 4: Not checking for specialty care availability. The Hagerstown VA Clinic provides primary care and some specialty services. For cardiology, audiology, surgery, and other specialty care, you may need a referral to the Martinsburg VA Medical Center.

Mistake 5: Missing the Maryland property tax exemption. Veterans rated 100% permanent and total disabled are fully exempt from real estate taxes on their primary residence in Maryland. Many qualifying veterans never apply.

Mistake 6: Not using beneficiary travel reimbursement. If you travel to the Martinsburg VA Medical Center or other VA facilities, you may be eligible for mileage reimbursement. File your claim within 30 days of your appointment.

Mistake 7: Overlooking the PACT Act. If you served in Vietnam, Gulf War, Iraq, Afghanistan, or any combat zone after 9/11, you may be eligible for VA healthcare and disability benefits under the PACT Act — regardless of income.

Common Questions

Is there a VA hospital in Hagerstown MD?

No. Hagerstown has a VA community-based outpatient clinic (CBOC) at 1101 Opal Court, but it is not a full inpatient hospital. The nearest full-service VA medical center is the Martinsburg VA Medical Center in Martinsburg, WV, about 30 miles away.

What services does the Hagerstown VA Clinic offer?

The Hagerstown VA Clinic offers primary care, mental health services, telehealth, immunizations, laboratory services, women’s health care, nutrition counseling, and specialty care referrals to the Martinsburg VA Medical Center.

What is the phone number for the Hagerstown VA Clinic?

The main phone number is 800-817-3807. You can call to schedule appointments, ask questions, or get information about services.

What are the hours for the Hagerstown VA Clinic?

The clinic is open Monday through Friday from 7:30 a.m. to 4:30 p.m. It is closed Saturday and Sunday. Flu and COVID-19 vaccine walk-ins are welcome Monday–Wednesday and Friday from 1 to 3 p.m.

How do I enroll in VA healthcare in Hagerstown?

Apply online at VA.gov using VA Form 10-10EZ, by phone at 1-877-222-8387, or in person at the Hagerstown VA Clinic or Martinsburg VA Medical Center. Enrollment decisions are typically made within 7–10 business days.

Where is the Martinsburg VA Medical Center?

The Martinsburg VA Medical Center is at 510 Butler Avenue, Martinsburg, WV 25405. The main phone number is (304) 263-0811. It is approximately 30 miles from Hagerstown.

Does Maryland offer property tax relief for disabled veterans?

Yes. Maryland fully exempts the primary residence from real estate taxes for veterans rated 100% permanent and total disabled. Veterans rated 75%–99% receive a 50% credit, and those rated 50%–74% receive a 25% credit.

Can I get reimbursed for travel to VA appointments in Hagerstown?

Yes. Eligible veterans can receive mileage reimbursement at 41.5 cents per mile for travel to approved VA healthcare appointments. File your claim within 30 days. Use the VA Health & Benefits app to file online.

What is VA Community Care and how do I qualify?

VA Community Care allows veterans to see approved non-VA providers when VA cannot provide the needed service, you meet access standards, or it is in your best medical interest. You must receive a referral and approval from your VA care team before receiving community care.

What is the PACT Act and how does it help Hagerstown veterans?

The PACT Act expanded VA healthcare and disability benefits for veterans exposed to toxic substances. All veterans who served in Vietnam, Gulf War, Iraq, Afghanistan, or any combat zone after 9/11 are eligible for VA healthcare regardless of income.

Can I get mental health care at the Hagerstown VA Clinic?

Yes. The clinic provides outpatient mental health care for veterans dealing with PTSD, depression, anxiety, addiction, and other conditions. Same-day help is available at all VA health care facilities, and you may qualify even without enrolling in VA health care.

Does the Hagerstown VA Clinic offer women’s health services?

Yes. The clinic provides comprehensive women’s health care, including primary care, preventive screenings, and specialty referrals.

Key Takeaways

• Hagerstown does not have a full inpatient VA hospital. The Hagerstown VA Clinic at 1101 Opal Court is a community-based outpatient clinic affiliated with the Martinsburg VA Medical Center.

• The Hagerstown VA Clinic offers primary care, mental health, telehealth, immunizations, laboratory services, and specialty care referrals.

• The clinic is open Monday–Friday, 7:30 a.m.–4:30 p.m.; main phone number is 800-817-3807.

• The nearest full-service VA medical center is the Martinsburg VA Medical Center in Martinsburg, WV, about 30 miles away.

• Veterans must be enrolled in VA healthcare to receive care. Apply with VA Form 10-10EZ at VA.gov or by calling 1-877-222-8387.

• Maryland fully exempts the primary residence from property taxes for veterans rated 100% permanent and total disabled.

• The 2.8% COLA increased VA disability rates effective December 1, 2025. A 100% disabled veteran receives $3,938.58 per month (single).

• The PACT Act expanded healthcare eligibility for toxic-exposed veterans regardless of income.

• VA Community Care allows veterans to see non-VA providers when VA cannot meet access standards.

• Beneficiary travel reimburses eligible veterans at 41.5 cents per mile — file within 30 days.

Official Resources

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