Veterans Affairs Office Norfolk VA: Complete 2026 Guide
The Virginia Department of Veterans Services (DVS) Norfolk Office at 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502 provides free assistance with VA disability claims, pensions, survivor benefits, education benefits, and appeals. For federal VA claims, veterans in the Norfolk area are served by the Roanoke VA Regional Benefit Office and the Hampton VA Medical Center.
Quick Facts
| Item | Details |
|---|---|
| Primary Office | Virginia Department of Veterans Services (DVS) — Norfolk Office |
| Address | 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502 |
| Phone | (757) 455-0814 |
| Hours | Monday–Friday, 8:00 a.m.–4:30 p.m.; Veterans seen 8:30 a.m.–3:00 p.m. |
| Walk-Ins | Monday–Friday, 8:30 a.m.–10:30 a.m. (as of Sept. 8, 2026) |
| Appointments | Scheduled via vvn.dvs.virginia.gov |
| Federal Claims Office | Roanoke VA Regional Benefit Office, 210 Franklin Road SW, Roanoke, VA 24011 |
| VA Medical Center | Hampton VA Medical Center, 100 Emancipation Drive, Hampton, VA 23667 |
| Services | Disability claims, pensions, survivor benefits, education, appeals, behavioral health coordination |
| Cost | All services are free |
| Updated For | 2026 |
What Is the Veterans Affairs Office in Norfolk, VA?
The Veterans Affairs office in Norfolk is the Virginia Department of Veterans Services (DVS) Norfolk Office. It is a state agency office, not a federal VA regional office. The DVS Norfolk Office connects veterans and their families to federal, state, and local benefits at no cost.
Virginia does not have a VA Regional Benefit Office in Norfolk. The federal VA Regional Benefit Office that processes disability and pension claims for Norfolk veterans is located in Roanoke, Virginia. The National Capital Regional Office in Washington, D.C. also serves Virginia veterans. However, the DVS Norfolk Office is the primary local point of contact for veterans seeking help with claims and benefits in the Hampton Roads region.
The DVS Norfolk Office serves the following areas:
Counties of Southampton, Sussex, and Isle of Wight
Cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, and Virginia Beach
What the DVS Norfolk Office Does
The DVS Norfolk Office provides free, accredited assistance with:
VA disability compensation claims — Filing, developing evidence, and tracking claims
VA pension — Applications and eligibility determinations
Survivor benefits — Dependency and Indemnity Compensation (DIC), Survivors Pension
Education benefits — GI Bill, VMSDEP, and state education programs
Appeals — Supplemental Claims, Higher-Level Reviews, and Board Appeals
Behavioral health coordination — Through the Virginia Veteran and Family Support (VVFS) program
Benefits counseling — Information on federal, state, and local veterans’ programs
All services are provided free of charge. DVS Veterans Service Representatives are VA-accredited and can file claims on your behalf.
DVS Norfolk Office Staff
The Norfolk office is staffed by accredited Veterans Service Representatives:
Jason Zalasky — Veterans Services Representative
Brittany Benton — Veterans Services Representative
Raymond Ellis — Veterans Services Representative
Amanda Clarke — Veterans Services Representative
Johanna Winters — Administrative Veterans Services Representative
Ashley Laster — Assistant Regional Director
Additional Service Locations
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityDVS representatives from the Norfolk office also provide services at satellite locations throughout Hampton Roads:
Joint Expeditionary Base Little Creek-Fort Story — Second, third, and fourth Thursday of each month
Naval Air Station Oceana — First Thursday of each month
Virginia Beach — Third Thursday of each month
Damneck — First and third Wednesday of each month
These satellite locations are designed to serve active-duty service members and veterans who cannot easily travel to the main Norfolk office.
Federal VA Regional Office Serving Norfolk
Norfolk veterans file federal VA disability and pension claims through the Roanoke VA Regional Benefit Office. The Roanoke office is located at 210 Franklin Road SW, Roanoke, VA 24011. You can call 1-800-827-1000 for assistance.
The National Capital Regional Office in Washington, D.C. also provides services to Virginia veterans. Veterans can choose to work with either office.
Why this matters:Â Understanding that Norfolk does not have its own VA Regional Benefit Office prevents confusion when filing claims. The DVS Norfolk Office acts as a local resource, but the actual adjudication of federal disability claims happens in Roanoke.
How to File a VA Disability Claim from Norfolk
Option 1: File online at VA.gov
Submit VA Form 21-526EZ through the VA’s online portal. You will need your DD-214, medical records, and supporting evidence.
Option 2: File through the DVS Norfolk Office
Visit the DVS Norfolk Office at 6350 Center Drive for free assistance. Walk-ins are welcome Monday through Friday, 8:30 a.m.–10:30 a.m. Appointments can be scheduled at vvn.dvs.virginia.gov.
Option 3: File through a VSO
Veterans Service Organizations like the American Legion, VFW, and Disabled American Veterans operate in the Norfolk area and can file claims for free.
VA Claim Processing Times
VA’s national average for disability claim decisions was approximately 78.6 days in 2026, down from 140.5 days the previous year. Initial disability compensation claims average 100–130 days, with the VA targeting about 125 days. Supplemental Claims and Higher-Level Reviews average 125–150 days each.
VA Healthcare in Norfolk
Norfolk does not have its own VA medical center. The primary VA healthcare facility for Norfolk-area veterans is the Hampton VA Medical Center at 100 Emancipation Drive, Hampton, VA 23667. Norfolk is less than 20 miles from the Hampton VA Medical Center.
The Hampton VA Medical Center is a 468-bed facility providing primary care, mental health services, specialty care, and long-term care.
Community-Based Outpatient Clinics
Veterans in the Norfolk area can access care through Community-Based Outpatient Clinics (CBOCs) located throughout Hampton Roads. These clinics provide primary care and mental health services closer to where veterans live.
How to Enroll in VA Healthcare
Apply online at VA.gov using VA Form 10-10EZ, by phone at 1-877-222-8387, or in person at the Hampton VA Medical Center. Enrollment decisions are typically made within 7–10 business days.
Naval Medical Center Portsmouth
Active-duty service members and retirees in the Norfolk area may also be eligible for care at Naval Medical Center Portsmouth and its branch health clinics, including the Naval Station Norfolk Branch Health Clinic. These are TRICARE facilities, not VA facilities, but they serve the military community in Hampton Roads.
Virginia State Benefits for Norfolk Veterans
Property Tax Exemption for 100% Disabled Veterans
Virginia fully exempts the primary residence from real estate taxes for veterans rated 100% service-connected, permanent, and total disability by the VA. There is no income limit for this exemption. The exemption also covers land up to one acre upon which the dwelling is situated.
Key details:
Applies to the veteran’s principal place of residence
Surviving spouses of qualifying veterans may continue the exemption as long as they do not remarry
The exemption applies even if the veteran does not own the land beneath a manufactured home
A separate provision exempts one vehicle from local personal property tax for qualifying disabled veterans
How to apply:Â File an affidavit with your local city or county tax assessor. In Norfolk, contact the City of Norfolk Commissioner of the Revenue. You will need a VA rating decision letter showing 100% permanent and total service-connected disability.
Virginia Military Survivors and Dependents Education Program (VMSDEP)
The VMSDEP provides education benefits to spouses and children of veterans who were killed, permanently disabled, or missing in action as a result of military service. Benefits include tuition waiver and fee exemption at Virginia public colleges and universities.
Who qualifies:
Spouses and children of veterans with 100% permanent and total service-connected disability
Spouses and children of veterans who died from service-connected causes
Children of veterans who are missing in action or prisoners of war
How to apply:Â Contact the DVS Norfolk Office or apply through the State Council of Higher Education for Virginia (SCHEV).
Virginia Veteran and Family Support (VVFS)
The VVFS program provides behavioral health, rehabilitative, and supportive services through a coordinated system of care. Services include peer support, family support, care coordination, and connection to community resources. The program is designed for veterans, National Guard and Reserve members, and their families dealing with combat stress, traumatic brain injury, transition challenges, and more.
How to access:Â Contact the DVS Norfolk Office at (757) 455-0814.
Military Retirement Pay Tax Exemption
Virginia offers a partial military retirement income tax subtraction. For tax year 2026, the subtraction amount is $30,000. This benefit is available to veterans who are at least 55 years old.
Free Hunting and Fishing Licenses
Virginia offers free hunting and fishing licenses to veterans with a 100% service-connected, permanent and total disability rating. Apply through the Virginia Department of Wildlife Resources with your VA rating decision letter.
Virginia Veteran Care Centers
Virginia operates two Veteran Care Centers providing skilled nursing care and memory care for eligible veterans. These facilities are located in Richmond and Roanoke. DVS has expanded its skilled nursing and memory care programs to serve veterans in each region of the state.
Virginia Veterans Cemeteries
Virginia operates three state veterans cemeteries:
Virginia Veterans Cemetery at Amelia — Amelia, VA
Albert G. Horton, Jr. Memorial Veterans Cemetery — Suffolk, VA
Southwest Virginia Veterans Cemetery — Dublin, VA
Eligible veterans and their spouses may be interred at no cost to the family.
How to Apply for Benefits at the DVS Norfolk Office
Step 1: Gather Your Documents
Before visiting the DVS Norfolk Office, gather these documents:
DD-214 (Certificate of Release or Discharge from Active Duty)
NGB Form 22 (for National Guard members)
VA rating decision letters (if applicable)
Medical records
Marriage certificate (if claiming dependents)
Birth certificates for dependent children
Income information
Step 2: Schedule an Appointment or Walk In
Walk-in hours: Monday–Friday, 8:30 a.m.–10:30 a.m.
Appointment hours: Monday–Friday, 12:00 p.m.–3:00 p.m. Schedule at vvn.dvs.virginia.gov.
Note: As of September 8, 2026, the Norfolk Benefits Office operating hours changed. Walk-ins are welcome Monday through Friday from 8:30 a.m. to 10:30 a.m. Customer appointments are accommodated Monday through Friday between 12:00 p.m. and 3:00 p.m. and may be scheduled at vvn.dvs.virginia.gov. The office is closed to the public on the last business day of each month.
Step 3: Meet with a Veterans Service Representative
A DVS Veterans Service Representative will review your situation, identify the benefits you qualify for, and help you file claims. All services are free.
Step 4: Track Your Claim
If you file a federal VA claim, you can track its status at VA.gov or by calling 1-800-827-1000. The DVS Norfolk Office can also assist with claim tracking.
VA Disability Compensation Rates 2026
The 2.8% COLA increased VA disability compensation rates effective December 1, 2025. A single veteran with no dependents at 10% disability receives $180.42 per month; at 100% disability, $3,938.58 per month.
| Disability Rating | 2026 Monthly (Single, No Dependents) |
|---|---|
| 10% | $180.42 |
| 20% | $356.66 |
| 30% | $552.47 |
| 40% | $795.84 |
| 50% | $1,132.90 |
| 60% | $1,435.02 |
| 70% | $1,808.45 |
| 80% | $2,102.15 |
| 90% | $2,362.30 |
| 100% | $3,938.58 |
Veterans with dependents receive additional compensation at ratings of 30% and above.
VA Pension Rates 2026
VA pension is a needs-based benefit for wartime veterans age 65 or older, or veterans with a permanent and total non-service-connected disability, who have limited income and net worth. The 2026 net worth limit is $163,699.
| Category | 2026 Annual MAPR |
|---|---|
| Veteran, no dependents | $17,441 |
| Veteran, one dependent | $22,838 |
| Housebound, no dependents | $21,313 |
| Aid and Attendance, no dependents | $29,093 |
| Aid and Attendance, one dependent | $34,486 |
Common Mistakes Norfolk Veterans Make
Mistake 1: Going to the wrong office. Norfolk does not have a federal VA Regional Benefit Office. The DVS Norfolk Office is a state agency that helps veterans file claims, but federal claims are processed in Roanoke. Know which office handles what.
Mistake 2: Not scheduling an appointment. The DVS Norfolk Office offers walk-in hours from 8:30 a.m. to 10:30 a.m., but appointments are highly recommended to avoid waiting. Schedule at vvn.dvs.virginia.gov.
Mistake 3: Missing the last business day of the month. The Norfolk office is closed to the public on the last business day of each month. Plan your visit accordingly.
Mistake 4: Not claiming the Virginia property tax exemption. Veterans rated 100% permanent and total disabled are fully exempt from real estate taxes on their primary residence in Virginia. Many qualifying veterans in Norfolk never apply for this benefit.
Mistake 5: Overlooking VMSDEP for family members. The Virginia Military Survivors and Dependents Education Program provides tuition waivers for spouses and children of qualifying veterans. Many families do not know this benefit exists.
Mistake 6: Not using the satellite service locations. DVS representatives provide services at JEB Little Creek, NAS Oceana, Virginia Beach, and Damneck on specific days each month. Veterans who cannot travel to the Norfolk office can use these satellite locations.
Mistake 7: Filing without all evidence. Incomplete evidence packages are the leading cause of claim delays. Bring your DD-214, medical records, and any supporting documentation to your appointment with the DVS Norfolk Office.
Common Questions
Does Norfolk have a VA Regional Office?
No. Norfolk does not have a federal VA Regional Benefit Office. The DVS Norfolk Office is a state agency that provides free assistance with VA claims. Federal claims for Norfolk veterans are processed by the Roanoke VA Regional Benefit Office in Roanoke, Virginia.
What is the address of the Veterans Affairs office in Norfolk?
The Virginia Department of Veterans Services Norfolk Office is at 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502. The phone number is (757) 455-0814.
What are the hours for the DVS Norfolk Office?
The office is open Monday–Friday, 8:00 a.m.–4:30 p.m. Veterans are seen from 8:30 a.m.–3:00 p.m. Walk-ins are welcome from 8:30 a.m.–10:30 a.m. Appointments are available from 12:00 p.m.–3:00 p.m. The office is closed to the public on the last business day of each month.
What services does the DVS Norfolk Office provide?
The Norfolk office provides free assistance with VA disability claims, pensions, survivor benefits, education benefits, and appeals. It also coordinates behavioral health and family support services through the Virginia Veteran and Family Support program. All services are free.
Do I need an appointment to visit the Norfolk VA office?
Walk-ins are welcome Monday–Friday from 8:30 a.m.–10:30 a.m. Appointments are available from 12:00 p.m.–3:00 p.m. and can be scheduled at vvn.dvs.virginia.gov. Appointments are highly recommended.
Where is the nearest VA medical center to Norfolk?
The Hampton VA Medical Center at 100 Emancipation Drive, Hampton, VA 23667 is the nearest VA medical center to Norfolk, approximately 20 miles away. It provides primary care, mental health services, specialty care, and long-term care.
How do I apply for VA disability benefits from Norfolk?
File VA Form 21-526EZ online at VA.gov or get free assistance at the DVS Norfolk Office at 6350 Center Drive. The office provides help with claim development, evidence gathering, and filing. Walk-ins are welcome during morning hours.
What is the Virginia property tax exemption for disabled veterans?
Virginia fully exempts the primary residence from real estate taxes for veterans rated 100% service-connected, permanent and total disability. There is no income limit. Surviving spouses may continue the exemption if they do not remarry. Apply through your local city or county tax assessor.
How many veterans live in Virginia?
Virginia is home to approximately 700,000 veterans, one of the highest veteran populations per capita in the United States. Virginia has the second-highest proportion of veterans as a percentage of population among all states.
What is the VMSDEP program?
The Virginia Military Survivors and Dependents Education Program provides tuition waivers and fee exemptions at Virginia public colleges and universities for spouses and children of veterans who were killed, permanently disabled, or missing in action. Contact the DVS Norfolk Office for eligibility information.
Can I get help with a VA claim appeal at the Norfolk office?
Yes. DVS Veterans Service Representatives at the Norfolk office can assist with Supplemental Claims, Higher-Level Reviews, and Board Appeals. All appeals assistance is free.
Does the Norfolk office help with survivor benefits?
Yes. The DVS Norfolk Office provides free assistance with Dependency and Indemnity Compensation (DIC), Survivors Pension, and other survivor benefits. Surviving spouses and dependent children should bring the veteran’s DD-214, death certificate, and marriage certificate.
Key Takeaways
The Virginia Department of Veterans Services (DVS) Norfolk Office at 6350 Center Drive provides free assistance with VA disability claims, pensions, survivor benefits, and appeals.
Norfolk does not have a federal VA Regional Benefit Office. The Roanoke VA Regional Benefit Office processes federal claims for Norfolk veterans.
The DVS Norfolk Office serves Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, Virginia Beach, and the counties of Southampton, Sussex, and Isle of Wight.
Walk-ins are welcome Monday–Friday, 8:30 a.m.–10:30 a.m.; appointments are available from 12:00 p.m.–3:00 p.m. at vvn.dvs.virginia.gov.
The Hampton VA Medical Center in Hampton, approximately 20 miles from Norfolk, is the nearest VA medical center.
Virginia fully exempts the primary residence from real estate taxes for veterans rated 100% service-connected, permanent and total disability, with no income limit.
The Virginia Military Survivors and Dependents Education Program (VMSDEP) provides tuition waivers for spouses and children of qualifying veterans.
DVS representatives also serve veterans at JEB Little Creek, NAS Oceana, Virginia Beach, and Damneck on scheduled days each month.
VA claim processing times average approximately 78.6 days nationally in 2026, with initial disability claims averaging 100–130 days.
Virginia is home to approximately 700,000 veterans, with one of the highest veteran populations per capita in the United States.
Official Resources
| Resource | Website | Services |
|---|---|---|
| U.S. Department of Veterans Affairs | VA.gov | Disability claims, pension, healthcare, education, home loans |
| Roanoke VA Regional Benefit Office | va.gov/roanoke-va-regional-benefit-office | Federal claims processing for Virginia |
| Hampton VA Medical Center | va.gov/hampton-health-care | VA healthcare services |
| VA Facility Locator | va.gov/find-locations | Find VA medical centers and clinics |
| Virginia Department of Veterans Services | dvs.virginia.gov | State benefits, DVS office directory, claims assistance |
| DVS Norfolk Office | dvs.virginia.gov | Local benefits assistance |
| Virginia Code § 58.1-3219.5 | law.lis.virginia.gov | Property tax exemption for 100% disabled veterans |
| Virginia Department of Taxation | tax.virginia.gov | Military retirement income tax subtraction |
| Social Security Administration | SSA.gov | COLA information |
| USA.gov | USA.gov | Government benefits directory |
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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
This site is not affiliated with the U.S. Department of Veterans Affairs or any government agency. All information is for educational purposes only. Please visit VA.gov for official information.
