LSGS Veteran Portal Marion: Complete Guide for Veterans
The LSGS Veteran Portal is an online platform operated by Loyal Source Government Services (LSGS), a VA contractor, that lets veterans schedule and manage Compensation and Pension (C&P) exams for VA disability claims. Veterans in Marion, Ohio, or Marion, Indiana, access it through ID.me verification, then use it to view scheduled, planned, and completed appointments. It is not a benefits application portal.
Quick Facts
| Item | Details |
|---|---|
| Portal Purpose | Schedule and manage VA Compensation & Pension (C&P) exams |
| Operated By | Loyal Source Government Services (LSGS), a VA contractor |
| Login Method | ID.me identity verification |
| Portal URL | www.lsgs.veteranportal.com |
| LSGS Customer Service | 1-833-832-7077 (TTY: 711) |
| Marion, OH VA Clinic | 1148 Lake Boulevard, Marion, OH 43302 |
| Marion, IN VA Medical Center | 1700 East 38th Street, Marion, IN 46953 |
| Marion County, OH Veterans Service | (740) 387-0100 |
| Grant County, IN Veterans Service | (765) 668-8871 |
| Updated For | 2026 |
What Is the LSGS Veteran Portal?
The LSGS Veteran Portal is an online scheduling and communication platform for veterans who have filed VA disability claims and been assigned a Compensation and Pension (C&P) exam through Loyal Source Government Services. LSGS is one of three third-party contractors the VA uses to conduct C&P exams on its behalf. The portal is not a benefits application system — it is a logistics tool for the exam process.
What the Portal Does
The portal lets veterans:
View scheduled, planned, and completed C&P appointments
Confirm or request changes to exam appointments
Access appointment details including date, time, and location
Communicate with LSGS scheduling staff
Track the status of your exam through completion
What the Portal Does Not Do
The portal does not:
Let you file a VA disability claim (use VA.gov or VA Form 21-526EZ)
Let you check the status of your claim decision (use VA.gov)
Replace your Veterans Service Officer (VSO) or accredited representative
Provide medical care or treatment
How to Access the LSGS Veteran Portal
Access requires identity verification through ID.me, the same secure sign-in partner used across VA and Department of Defense websites.
Step 1: Wait for Your Invitation
You do not create an LSGS account on your own. After you file a VA disability claim, the VA assigns your C&P exam to a contractor. If your exam is assigned to LSGS, you will receive a text message or email notifying you that an account has been created for you.
Step 2: Verify Your Identity with ID.me
Select the ID.me sign-in option
Create an ID.me account or log in to your existing account
Complete identity verification — you will need a government-issued photo ID and a selfie for biometric verification
Once verified, ID.me links your identity to the LSGS portal
Common mistake: Veterans sometimes receive the text about an LSGS account and assume it is a scam. The LSGS portal text is legitimate if you have a pending VA disability claim. Verify by calling the VA directly at 1-800-827-1000 or LSGS at 1-833-832-7077.
Step 3: Log In and Review Your Dashboard
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityAfter verification, log in to view your dashboard. The dashboard shows your name and contact information, scheduled appointments, completed exams, and any outstanding actions required from you.
Step 4: Prepare for Your C&P Exam
Your C&P exam is a medical evaluation the VA uses to rate your disability claim. The exam is not treatment — it is an assessment. Bring:
A valid photo ID
Your appointment letter
Any relevant medical records not already submitted to the VA
A list of your symptoms, limitations, and how your condition affects daily life
Notes on when your condition started and how it has changed
LSGS C&P Exam Process
The C&P exam is the medical evaluation step in your VA disability claim. LSGS schedules the exam, the examiner conducts it and submits findings electronically through the LSGS portal, and the VA uses those findings to rate your claim.
What to Expect at a C&P Exam
| Exam Type | What Happens |
|---|---|
| General medical | Physical examination, review of symptoms, range of motion, and functional limitations |
| Mental health | Interview about symptoms, stressors, and how the condition affects work and social life |
| Specialist | Focused evaluation for specific conditions (audiology, orthopedics, neurology, etc.) |
| Records review | Examiner reviews existing medical records without an in-person visit |
After the Exam
The examiner submits findings electronically through the LSGS portal
The VA receives the exam report through the Veterans Benefits Management System (VBMS)
A VA rating specialist reviews the report along with your service treatment records and other evidence
The VA issues a decision on your claim
You receive notification by mail and can view the decision on VA.gov
Rescheduling a C&P Exam
To reschedule, call LSGS at 1-833-832-7077 (TTY: 711). Caller ID will display “Loyal Source”. You can also request changes through the portal.
Do not skip your exam. Missing a C&P exam without rescheduling can result in your claim being denied for failure to report for examination.
LSGS Veteran Portal vs. VA.gov
| Feature | LSGS Portal | VA.gov |
|---|---|---|
| File a disability claim | No | Yes (VA Form 21-526EZ) |
| Schedule C&P exam | Yes (LSGS-assigned exams) | No |
| View C&P appointment details | Yes | No |
| Check claim status | No | Yes |
| Upload evidence | Limited | Yes |
| Communicate with examiner | No | No |
| Access medical records | No | Yes (Blue Button) |
| Manage direct deposit | No | Yes |
| File an appeal | No | Yes |
The LSGS portal is a single-purpose tool for the C&P exam process. For everything else, use VA.gov or work with your Veterans Service Officer.
Marion, Ohio Veteran Resources
Marion, Ohio, is in Marion County and has a dedicated VA clinic and county veterans service office.
Marion VA Clinic
The Marion VA Clinic provides outpatient primary care and specialty health services, including women’s health care, pharmacy, mental health care, audiology, nutrition and dietary care, optometry, podiatry, and sleep medicine.
Address: 1148 Lake Boulevard, Marion, OH 43302
Main number: 740-223-8089
To make an appointment, register for care, or view facility services, contact the clinic directly or visit the VA Central Ohio Healthcare System website.
Marion County Veterans Service Commission
The Marion County Veterans Service Commission helps veterans and their families by providing emergency financial assistance, employment and compensation assistance, transportation services, memorial affairs, and application and maintenance of VA benefits such as education and health care.
Address: 220 E. Fairground St., Suite 101, Marion, OH 43302
Phone: (740) 387-0100
The County Veterans Service Officer is Beth Clayton. The office is staffed by Veteran Service Officers and Veteran Service Specialists who provide guidance on compensation, pension, health care, education, and other services.
Ohio State Veterans Benefits
Ohio offers several state-level benefits for veterans residing in Marion and across the state.
Homestead Exemption
Ohio provides a homestead exemption that reduces property taxes on the owner-occupied home of qualifying veterans. Legislation has been introduced to authorize a total property tax exemption for the homesteads of totally disabled veterans and their surviving spouses. Marginal taxpayer savings from the bill’s enhanced homestead exemption benefit are estimated at $7.8 million in calendar year 2026.
Veterans Bonus Program
Ohio operates a Veterans Bonus Program that provides compensation to veterans who served during designated periods of conflict. The program is funded through general obligation bonds.
Ohio War Orphans and Severely Disabled Veterans Scholarship Program
This program provides educational benefits for children of certain deceased or severely disabled veterans, covering tuition and fees at Ohio colleges and universities.
Employment Assistance and Public Employment Preference
Ohio provides employment assistance and public employment preference for veterans and their families, including assistance through OhioMeansJobs centers and the Ohio Department of Job and Family Services Veterans Program.
Disabled Veterans License Plates
Ohio offers disabled veterans license plates. A disabled veteran with a service-connected disability rated or compensated at 100% by the VA is not required to pay certain fees associated with vehicle registration.
Military Retirement Pay Tax Exemption
Ohio exempts military retirement pay from state income tax for veterans who are retired from the U.S. Armed Forces.
Marion, Indiana Veteran Resources
Marion, Indiana, is in Grant County and is home to the Marion VA Medical Center, a major VA facility serving the region.
Marion VA Medical Center
The Marion VA Medical Center provides primary care and specialty health services, including rehabilitation services, mental health care, nutrition counseling, hospice and palliative care, pain management, cardiology, dental, dermatology, endocrinology, gastroenterology, neurology, OB/GYN, occupational therapy, optometry, physical therapy, PTSD-specific individual programs, and sleep medicine.
Address: 1700 East 38th Street, Marion, IN 46953
Main number: 765-674-3321
Emergency services: Available 24/7
Marion VAMC was constructed in 1889 as the Marion branch of the National Home for Disabled Volunteer Soldiers and is now part of the VA Northern Indiana Healthcare System.
Grant County Veterans Service Office
The Grant County Veterans Service Office provides claims assistance and benefits information for veterans in Marion, Indiana, and surrounding areas.
Address: 401 S. Adams Street, Marion, IN 46953, 3rd Floor
Phone: (765) 668-8871
Contact: Guiffre Kilgren, gkilgren@grantcounty.in.gov
Indiana State Veterans Benefits
Indiana offers several state-level benefits for veterans residing in Marion and across the state.
100% Disabled Veterans Property Tax Deduction
Indiana provides a 100% property tax deduction for veterans with a 100% VA service-connected disability rating or Individual Unemployability. This deduction equals 100% of the assessed value of the veteran’s real property or mobile home, meaning the veteran will not owe property taxes on their primary residence.
Additional property tax credits: Indiana offers annual property tax credits ranging from $250 to $600 for veterans meeting various combinations of disability rating, wartime service, and age requirements. This includes a $350 local property tax credit for wartime veterans with at least a 10% service-connected disability and a $250 local property tax credit for veterans age 62 or older with at least a 10% disability.
Indiana Veterans’ Affairs
The Indiana Department of Veterans’ Affairs (IDVA) provides assistance with VA claims, benefits counseling, and referrals to other resources. IDVA service officers can assist veterans and their family members in applying for state and federal benefits.
Employment Priority
Indiana gives a veteran or the spouse of a veteran priority for placement in any federal or state employment or training program administered by the department.
Military Retirement Pay Tax Exemption
Indiana exempts military retirement pay from state income tax for veterans who are retired from the U.S. Armed Forces.
Federal VA Benefits
VA Disability Compensation
VA disability compensation is a monthly tax-free payment to veterans with service-connected disabilities.
2026 Rates (Effective December 1, 2025):
| Disability Rating | Veteran Alone |
|---|---|
| 10% | $180.42 |
| 20% | $356.66 |
| 30% | $552.47 |
| 40% | $795.84 |
| 50% | $1,132.90 |
| 60% | $1,645.75 |
| 70% | $2,074.45 |
| 80% | $2,382.43 |
| 90% | $2,677.93 |
| 100% | $3,831.30 |
The 2026 COLA was 2.8%. Rates increase with dependents for veterans rated 30% or higher.
How to apply: File VA Form 21-526EZ online at VA.gov or work with your county Veterans Service Officer.
VA Pension
VA pension provides monthly payments to wartime veterans with limited income.
2026 Income Limits:
Veteran alone: $19,836 or less
Net worth limit: $163,699
Eligibility:
Served at least 90 days on active duty with at least one day during wartime
Age 65 or older, OR permanently and totally disabled, OR a nursing home patient, OR receiving Social Security Disability Insurance
VA Healthcare
VA healthcare is available to veterans separated under conditions other than dishonorable. Veterans in Marion, Ohio, access care through the Marion VA Clinic. Veterans in Marion, Indiana, access care through the Marion VA Medical Center.
How to apply: Complete VA Form 10-10EZ online at VA.gov, by phone at 1-877-222-8387, or in person.
PACT Act Benefits
The PACT Act expanded VA healthcare and benefits for veterans exposed to burn pits and other toxic substances. Veterans in Marion should file a claim at VA.gov or work with their county VSO.
VA Education Benefits
Post-9/11 GI Bill (Chapter 33): Provides up to 36 months of education benefits including tuition and fees, monthly housing allowance, and book stipend.
How to apply: Apply online at VA.gov or call 1-888-442-4551.
VA Home Loans
VA home loans offer no down payment, no PMI, and competitive interest rates for eligible veterans, active-duty service members, and surviving spouses.
How to apply: Obtain a Certificate of Eligibility (COE) through VA.gov, then work with a VA-approved lender.
Common Questions
What is the LSGS Veteran Portal?
The LSGS Veteran Portal is an online platform operated by Loyal Source Government Services, a VA contractor, that helps veterans schedule and manage Compensation and Pension (C&P) exams for VA disability claims. It is not a benefits application portal. Veterans access it through ID.me identity verification after the VA assigns their exam to LSGS.
Is the LSGS Veteran Portal text a scam?
The LSGS portal text is legitimate if you have a pending VA disability claim. LSGS is one of three VA contractors that conduct C&P exams. Verify by calling the VA at 1-800-827-1000 or LSGS at 1-833-832-7077. Do not click links in unexpected texts unless you have confirmed a pending claim.
How do I log in to the LSGS Veteran Portal?
Go to www.lsgs.veteranportal.com and select ID.me sign-in. Create or log in to your ID.me account and complete identity verification with a government-issued photo ID and selfie. Once verified, you can access your LSGS dashboard.
What if I forgot my LSGS portal password?
Use the ID.me account recovery process. Since ID.me manages authentication for the LSGS portal, password recovery goes through ID.me, not LSGS directly. Visit ID.me‘s help center for recovery options.
How do I reschedule my LSGS C&P exam?
Call LSGS at 1-833-832-7077 (TTY: 711). Caller ID will display “Loyal Source”. You can also request changes through the portal. Do not skip your exam without rescheduling — missing an exam without notice can result in claim denial.
What should I bring to my C&P exam?
Bring a valid photo ID, your appointment letter, any relevant medical records, a list of your symptoms and limitations, and notes on how your condition affects daily life. The exam is an assessment, not treatment.
What VA healthcare facilities serve Marion, Ohio?
Veterans in Marion, Ohio, access care through the Marion VA Clinic at 1148 Lake Boulevard, Marion, OH 43302. The clinic provides primary care, mental health care, audiology, optometry, podiatry, and sleep medicine.
What VA healthcare facilities serve Marion, Indiana?
Veterans in Marion, Indiana, access care through the Marion VA Medical Center at 1700 East 38th Street, Marion, IN 46953. The facility provides primary care, specialty care, mental health services, rehabilitation, and emergency services 24/7.
How do I contact the Marion County Veterans Service Commission in Ohio?
Call (740) 387-0100 or visit the office at 220 E. Fairground St., Suite 101, Marion, OH 43302. The office provides emergency financial assistance, employment and compensation assistance, and application and maintenance of VA benefits.
How do I contact the Grant County Veterans Service Office in Indiana?
Call (765) 668-8871 or visit the office at 401 S. Adams Street, Marion, IN 46953, 3rd Floor. The office provides claims assistance and benefits information.
Key Takeaways
The LSGS Veteran Portal is operated by Loyal Source Government Services, a VA contractor, and is used only for scheduling and managing C&P exams
Access the portal through ID.me verification at www.lsgs.veteranportal.com
LSGS customer service: 1-833-832-7077 (TTY: 711); caller ID displays “Loyal Source”
The portal is not a benefits application system — file claims on VA.gov using VA Form 21-526EZ
Marion, Ohio, veterans access care through the Marion VA Clinic at 1148 Lake Boulevard
Marion, Indiana, veterans access care through the Marion VA Medical Center at 1700 East 38th Street
Marion County, Ohio, Veterans Service Commission: (740) 387-0100
Grant County, Indiana, Veterans Service Office: (765) 668-8871
Indiana offers a 100% property tax deduction for veterans with a 100% VA disability rating
Ohio offers a homestead exemption and Veterans Bonus Program for qualifying veterans
2026 VA disability compensation rates range from $180.42 to $3,831.30 monthly
Do not skip a C&P exam without rescheduling — it can result in claim denial
Official Resources
LSGS Veteran Portal: www.lsgs.veteranportal.com
LSGS Customer Service: 1-833-832-7077 (TTY: 711)
Loyal Source Veterans FAQ: loyalsource.com/veteran-resources
VA Claim Exam Information: va.gov/disability/va-claim-exam
VA Disability Compensation: va.gov/disability/compensation-rates
VA Pension: va.gov/pension/eligibility
VA Healthcare Enrollment: va.gov/health-care/how-to-apply
PACT Act Information: va.gov/resources/the-pact-act-and-your-va-benefits
VA Home Loans: va.gov/housing-assistance
Marion VA Clinic (Ohio): va.gov/central-ohio-health-care
Marion VA Medical Center (Indiana): va.gov/northern-indiana-health-care
Marion County Veterans Service Commission (Ohio): (740) 387-0100
Grant County Veterans Service Office (Indiana): (765) 668-8871
Veterans Crisis Line: Dial 988, then press 1
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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
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