Honolulu VA Hospital Phone Number and Contact Directory

What Is the Main VA Veterans Affairs Honolulu Phone Number?

The main phone number for VA Pacific Islands Health Care System and the Spark M. Matsunaga VA Medical Center in Honolulu is (808) 433-0600. The toll-free number is 800-214-1306 for appointments and general information. The VA benefits hotline for the Honolulu VA Regional Office is 800-827-1000.

Honolulu VA Phone Number Directory

The VA system in Honolulu is not one single phone number. Different offices handle health care, benefits, mental health, and crisis services. Use this directory to reach the right office the first time.

Spark M. Matsunaga VA Medical Center

The Spark M. Matsunaga Department of Veterans Affairs Medical Center is the main VA hospital in Honolulu. It is located at 459 Patterson Road, Honolulu, HI 96819-1522 and is co-located on the Tripler Army Medical Center campus. The main phone number is (808) 433-0600, and the toll-free number is 800-214-1306.

The medical center provides primary care, specialty health services, mental health care, PTSD treatment, geriatrics, and suicide prevention services. It is a teaching hospital affiliated with the University of Hawaii and Tripler Army Medical Center.

Honolulu VA Regional Benefit Office

The Honolulu VA Regional Benefit Office is the Veterans Benefits Administration (VBA) office that handles federal VA claims for Hawaii and the Pacific Islands. It is located at 459 Patterson Road, Honolulu, HI 96819, in E-Wing on the first floor.

The main VA benefits hotline is 800-827-1000. To schedule an appointment with a Benefits Counselor, call 808-433-0280 or use the Visitor Engagement Reporting Application (VERA) online. Office hours are Monday through Friday, 8:00 a.m. to 4:00 p.m..

Honolulu Vet Center

The Honolulu Vet Center provides confidential readjustment counseling for Veterans, Service Members, and their families at no cost. It is located at 1680 Kapiolani Boulevard, Suite F-3, Honolulu, HI 96814-3700. The 24/7 Vet Center Call Center number is 877-927-8387.

Vet Center services include counseling for the effects of military trauma, information about VA services and benefits, and referral to community resources. You do not need to be registered for VA care or rated for a service-connected disability to use Vet Center services.

VA Health Connect (24/7 Clinical Contact Center)

The VA Health Connect Clinical Contact Center is available 24 hours a day, 7 days a week. Call 833-983-0487, option 3 to reach a Clinical Triage Nurse who can evaluate symptoms, answer questions about medications, discuss health concerns, and help you decide the best way to handle them.

Honolulu VA Mental Health Services

Mental health care is available through multiple channels. For non-crisis mental health services, call 800-214-1306, option 2, then 4. The VA Mental Health Clinic at the medical center can be reached at 808-433-0660. For the Veterans Crisis Line, dial 988 and press 1 or text 838255.

VA Women Veterans Health Center

The VA Honolulu Women Veterans Health Center provides comprehensive health care services for women Veterans. Contact the main medical center line at (808) 433-0600 for information and appointments.

How to Use the Right VA Honolulu Phone Number

Calling the wrong number wastes time and delays your care or benefits. Use this decision tree to find the right contact based on what you need.

If You Need Health Care or Appointments

Call 800-214-1306 to make an appointment at any VA Pacific Islands health care facility. Veterans must make an appointment prior to coming in to a clinic for care.

If You Need Benefits Help (Disability, Education, Home Loans)

Call 800-827-1000 for the VA benefits hotline. This number handles disability compensation, education benefits, life insurance, pensions, and home loan questions. To schedule an in-person appointment with a Benefits Counselor at the Honolulu Regional Office, call 808-433-0280.

If You Are in a Mental Health Crisis

Call 988 and press 1 for the Veterans Crisis Line. This line is available 24/7 and is confidential and federally operated. You can also text 838255.

If You Are a Caregiver

Call 855-260-3274 for the VA Caregiver Support Line. Caregivers of post-9/11 Veterans may qualify for additional services including a stipend, training, and medical coverage.

If You Are a Woman Veteran

Call the main medical center at (808) 433-0600 and ask for the Women Veterans Health Center. Services include primary care, gynecology, mental health, and specialty care tailored to women Veterans.

If You Need Help With a VA Claim or Appeal

Call 800-827-1000 or visit the Honolulu VA Regional Benefit Office. Walk-ins are accepted, but appointments are recommended. Bring a current, unexpired photo ID and a copy of your DD Form 214.

What Documents Do You Need for Your VA Visit?

Whether you are calling for an appointment or visiting the Regional Office in person, having the right documents ready speeds up the process.

For Health Care Appointments

• DD Form 214 (discharge or separation papers) — or NGB Form 22 for National Guard

• Photo ID (driver’s license, state ID, or passport)

• Insurance cards (Medicare, TRICARE, private insurance)

• List of current medications

• Advance directives (if applicable)

For Benefits Appointments at the Regional Office

The Honolulu VA Regional Benefit Office recommends bringing:

• A copy of your DD Form 214 or separation papers

• Copies of relevant medical records

• Your Social Security number

• Direct deposit information

• Information about your dependents (dates of birth, Social Security numbers)

• A current, unexpired photo ID

Free customer parking is available in front and adjacent to the Regional Office.

For Vet Center Visits

On your first visit, the Vet Center will check for:

• Discharge documents (DD Form 214 or equivalent)

• Receipt of certain awards

• Deployment orders

• Other documents showing qualifying military service

If you do not have these documents, the Vet Center can work with you to establish eligibility.

VA Honolulu Phone Number vs. VA.gov Online Services

Many VA services can be handled online without calling. Here is a comparison of what to do by phone versus online.

Other VA Facilities in Honolulu and Hawaii

The VA Pacific Islands Health Care System operates 11 locations across Hawaii and the Pacific Islands. The main facilities include:

What Are Common Mistakes When Calling VA Honolulu?

1. Calling the wrong number.
The medical center (health care) and the Regional Office (benefits) have different phone numbers. Use (808) 433-0600 for health care and 800-827-1000 for benefits.

2. Not having your DD Form 214 ready.
Most VA services require proof of military service. Have your discharge documents on hand before you call or visit.

3. Expecting same-day appointments.
VA health care appointments may have wait times. Call 800-214-1306 to schedule in advance.

4. Calling the medical center for benefits questions.
Benefits claims, appeals, and education benefits are handled by the Regional Benefit Office at 800-827-1000, not the medical center.

5. Not using the Veterans Crisis Line for emergencies.
The medical center main line is not a crisis line. For immediate mental health crisis support, call 988 and press 1.

6. Forgetting that Vet Center services are free and confidential.
You do not need to be enrolled in VA health care or have a service-connected disability rating to use Vet Center services.

Frequently Asked Questions About VA Honolulu Phone Numbers

What is the main VA phone number in Honolulu?

The main phone number for the Spark M. Matsunaga VA Medical Center is (808) 433-0600. The toll-free number for appointments and general information is 800-214-1306. For VA benefits, call 800-827-1000. Each number connects to a different VA office.

How do I make a VA appointment in Honolulu?

Call 800-214-1306 to schedule a VA health care appointment. You must make an appointment before coming in to a clinic for care. You can also schedule online through My HealtheVet or the VA appointments website.

What is the phone number for the Honolulu VA Regional Office?

The Honolulu VA Regional Benefit Office benefits hotline is 800-827-1000. To schedule an in-person appointment with a Benefits Counselor, call 808-433-0280 or use VERA online.

How do I reach the Veterans Crisis Line from Hawaii?

Dial 988 and press 1 to reach the Veterans Crisis Line. You can also text 838255 or chat online at VeteransCrisisLine.net/Chat[reference:34]. The line is available 24/7 and is confidential.

What is the 24-hour VA nurse line in Honolulu?

Call 833-983-0487, option 3 to reach the VA Health Connect Clinical Contact Center triage nurse line. It is available 24 hours a day, 7 days a week.

What is the Honolulu Vet Center phone number?

The Honolulu Vet Center 24/7 call center number is 877-927-8387. The Vet Center provides confidential readjustment counseling at no cost. You do not need to be enrolled in VA health care to use Vet Center services.

How do I contact VA mental health services in Honolulu?

For non-crisis mental health services, call 800-214-1306, option 2, then 4. The VA Mental Health Clinic can also be reached at 808-433-0660. For a crisis, call 988 and press 1.

What number do I call for VA caregiver support?

Call the VA Caregiver Support Line at 855-260-3274. Caregivers of post-9/11 Veterans may qualify for a stipend, training, and medical coverage.

How do I check the status of my VA claim in Honolulu?

Call the VA benefits hotline at 800-827-1000 to check your claim status. You can also check online through va.gov/claim-or-appeal-status. The Honolulu Regional Benefit Office can assist with claim status questions by appointment.

What number do I call to schedule a benefits appointment at the Honolulu VA?

Call 808-433-0280 or use the Visitor Engagement Reporting Application (VERA) online to schedule an appointment with a Benefits Counselor at the Honolulu VA Regional Benefit Office.

Is there a toll-free number for VA Pacific Islands?

Yes. The toll-free number for VA Pacific Islands Health Care System is 800-214-1306. This number handles appointments and general information for all VA health care facilities in Hawaii and the Pacific Islands.

What number do I call for VA women’s health services in Honolulu?

Call the main medical center line at (808) 433-0600 and ask for the Women Veterans Health Center. The center provides primary care, gynecology, mental health, and specialty care for women Veterans.

Key Takeaways

• The main VA Honolulu phone number is (808) 433-0600 for the Spark M. Matsunaga VA Medical Center.

• The toll-free VA appointment line is 800-214-1306.

• The VA benefits hotline for the Honolulu Regional Office is 800-827-1000.

• The Veterans Crisis Line is 988 (press 1) — available 24/7.

• The 24-hour VA nurse triage line is 833-983-0487, option 3.

• The Honolulu Vet Center 24/7 number is 877-927-8387.

• Benefits Counselor appointments at the Regional Office: 808-433-0280.

• The VA Caregiver Support Line is 855-260-3274.

• Mental health services (non-crisis): 800-214-1306, option 2, then 4.

• The Honolulu VA Regional Benefit Office is located at 459 Patterson Road, E-Wing, Honolulu, HI 96819.

Official Resources

• VA Pacific Islands Health Care System — Contact Us: va.gov/pacific-islands-health-care/contact-us

• Spark M. Matsunaga VA Medical Center: va.gov/pacific-islands-health-care/locations/spark-m-matsunaga-department-of-veterans-affairs-medical-center

• Honolulu VA Regional Benefit Office: va.gov/honolulu-va-regional-benefit-office-at-spark-m-matsunaga-department-of-veterans-affairs-medical-center

• Honolulu Vet Center: va.gov/honolulu-vet-center

• Veterans Crisis Line: veteranscrisisline.net

• VA Caregiver Support: caregiver.va.gov

• My HealtheVet: myhealth.va.gov

• VA.gov — Health Care: va.gov/health-care

• VA.gov — Disability Compensation: va.gov/disability

• VA.gov — Education Benefits: va.gov/education

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