Rochester MN VA Clinic & Benefits Office: What to Know

Veterans Administration Rochester MN

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The VA Rochester Clinic in Minnesota is a Community-Based Outpatient Clinic (CBOC) operating under the Minneapolis VA Health Care System. Located at 3551 Commercial Dr SW, Suite 400, Rochester, MN 55902, it provides primary care, mental health services, specialty care, and telehealth appointments to eligible veterans in southeastern Minnesota .

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Quick Facts

ItemDetails
BenefitVA health care, benefits assistance, disability claims
EligibilityVeterans with non-dishonorable discharge; enrollment in VA health care required
ApplicationOnline at VA.gov, by phone, by mail, or in person
Processing TimeVaries by benefit; health care enrollment typically 1-2 weeks
Official AgencyU.S. Department of Veterans Affairs, Minneapolis VA Health Care System
Required FormsVA Form 10-10EZ (health care enrollment)
Updated For2026

VA Rochester Clinic: Location and Contact

The Rochester VA Clinic operates as a Community-Based Outpatient Clinic (CBOC) within the Minneapolis VA Health Care System network. The clinic serves veterans in Dodge, Goodhue, Houston, Olmsted, Steele, Fillmore, Mower, Rice, Wabasha, Winona, and Freeborn counties in southeastern Minnesota .

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Address and Phone

Veterans Benefits & Resources
Helpful information about VA benefits, disability, healthcare and services for veterans.

Rochester VA Clinic
3551 Commercial Dr SW, Suite 400
Rochester, MN 55902
Phone: (507) 252-0885 

Hours of Operation

Monday through Friday: 7:30 AM – 4:30 PM 

Parent Facility

The Rochester Clinic is part of the Minneapolis VA Health Care System, which operates 15 locations across Minnesota and western Wisconsin, including the Minneapolis VA Medical Center and 13 community clinics .

Health Services at Rochester VA Clinic

The Rochester VA Clinic offers a range of outpatient services. Veterans must be enrolled in VA health care to receive treatment at this facility .

Primary Care

Primary care providers coordinate all aspects of your health care, including immunizations, labs, mental health referrals, women’s health, radiology, social services, and telehealth . Your primary care team serves as the central point for managing your overall health.

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Mental Health Care

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Check Eligibility

Mental health services include evaluation, treatment, and counseling for conditions such as PTSD, depression, anxiety, trauma, and substance use disorders. Same-day help is available, and you may qualify even without full VA health care enrollment .

Specialty Services

Available specialty care at or through the Rochester Clinic includes:

  • Audiology — Hearing aids, tinnitus treatment, balance evaluations

  • Pulmonary Medicine — Asthma, COPD, sleep apnea, respiratory conditions

  • Physical Therapy — Pain relief, mobility training, aquatic therapy

  • Pharmacy — Prescription management, refills by phone or mail

  • Radiology — X-ray and ultrasound available at Rochester; other imaging through Minneapolis VA 

Telehealth

VA telehealth allows you to receive care from home through video conferencing and remote monitoring. Telehealth is available for mental health, primary care, and certain specialty consultations .

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Olmsted County Veterans Service Office

The Olmsted County Veterans Service Office provides free assistance to veterans and their families navigating federal, state, and local benefits. This is a separate organization from the VA clinic, though both serve Rochester-area veterans .

Location and Contact

Olmsted County Veteran Services
2100 Campus Drive SE, Suite 200
Rochester, MN 55904
Phone: 507-328-6355
Email: veteranservices@co.olmsted.mn.us 

Hours

Monday – Friday: 8:00 AM – 5:00 PM
Appointments: 8:30–10:30 AM and 1:30–3:30 PM, Monday–Thursday 

Services Provided

The Olmsted County VSO assists with :

  • Disability compensation claims — Initial claims, appeals, and rating reviews

  • VA health care enrollment — Applications and priority group questions

  • DD-214 requests — Obtaining discharge papers

  • Education benefits — GI Bill and state education programs

  • Burial benefits — State Veterans Cemetery applications

  • Survivor benefits — Dependency and Indemnity Compensation (DIC)

  • VA home loan certificates — Eligibility verification

  • Temporary financial assistance — State Soldiers Assistance Programs (SSAP)

  • Transportation — To and from VA-authorized appointments for eligible veterans

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Walk-in services are available for simpler tasks like address updates, checking claim status, and dropping off paperwork. Appointments are recommended for complex claims and appeals .

VA Health Care Eligibility and Enrollment

To receive care at the Rochester VA Clinic, you must be enrolled in the VA health care system. Enrollment is free, and eligibility depends on your military service history and discharge status .

Who Qualifies

You may be eligible for VA health care if you :

  • Served in active military, naval, or air service, AND

  • Were discharged under conditions other than dishonorable

National Guard and Reserve members may qualify if they were called to active duty by federal order (other than training only) and completed the full period of service .

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How to Apply

There are four ways to apply for VA health care enrollment :

  1. Online — Apply at VA.gov/health-care/how-to-apply

  2. By phone — Call 1-877-222-VETS (8387), Monday–Friday, 8 AM–8 PM ET

  3. By mail — Download VA Form 10-10EZ and mail to the appropriate VA office

  4. In person — Visit any VA health care facility, including the Rochester Clinic

After you apply, VA verifies your eligibility and assigns you a Priority Group based on your service history, disability rating, and income .

Copayments

Copayments may apply for certain veterans based on income and Priority Group assignment. Veterans with service-connected disabilities rated 50% or higher generally have no copayments for VA care .

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VA Benefits Available in Rochester

Disability Compensation

VA disability compensation is a tax-free monthly payment for veterans with service-connected injuries or illnesses. The Olmsted County VSO provides free assistance with initial claims, appeals, and rating increases .

To apply, submit VA Form 21-526EZ. The VSO can help gather evidence, including service treatment records and private medical records.

Pension Benefits

VA pension is a needs-based benefit for wartime veterans with limited income. Eligibility requires :

  • Wartime service

  • Non-dishonorable discharge

  • Income below VA limits

  • Age 65+ or permanently disabled

Education Benefits

The GI Bill and other VA education programs provide tuition assistance, housing allowances, and stipends. The Rochester VSO can explain eligibility and application procedures .

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Survivor Benefits

Surviving spouses and dependents may qualify for:

  • Dependency and Indemnity Compensation (DIC) — Monthly payments for survivors of veterans who died from service-connected causes

  • Survivors Pension — Needs-based income for low-income surviving spouses

  • Burial benefits — Headstones, markers, and cemetery allowances 

Home Loan Benefits

VA-backed home loans offer competitive interest rates and no down payment requirements for eligible veterans. The VSO can help obtain your Certificate of Eligibility .

Mental Health Support in Rochester

PTSD Support Group

The Olmsted County Veterans Service Office facilitates a PTSD support group for veterans and their family members. The group is led by Jennifer Shumaker, a veteran and County Veterans Service Officer .

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Location: 2775 43rd Street NW, Rochester, MN 55901

Schedule: Monthly on select dates, 6:30–8:00 PM

Contact: jennifer.shumaker@olmstedcounty.gov 

This group is open to veterans diagnosed with PTSD, those experiencing symptoms, and family members. Additional topics include TBI, combat stress, and other mental health conditions .

Veterans Crisis Line

The Veterans Crisis Line provides free, confidential support 24/7. Call 988 and press 1, or text 838255. You do not need to be enrolled in VA health care to use this service .

How to Make an Appointment

To schedule, reschedule, or cancel an appointment at the Rochester VA Clinic :

  1. Contact the clinic directly at (507) 252-0885

  2. If a referral is required, contact your primary care provider first

  3. For telehealth appointments, confirm technology requirements with your care team

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Walk-in Services at Olmsted County VSO (no appointment needed) :

  • Obtaining DD-214

  • Income/rating verification letters

  • Address updates

  • Adding/removing dependents

  • Checking claim status

  • Home loan Certificate of Eligibility

  • Dropping off paperwork/evidence

Appointment-Required Services:

  • VA health care enrollment

  • Disability compensation/pension claims

  • Claim appeals

  • State subsistence and special needs grants

  • Burial benefits

  • Surviving spouse benefits (DIC)

Common Mistakes to Avoid

Mistake 1: Going to the Clinic Without Enrollment

The Rochester VA Clinic cannot provide treatment unless you are enrolled in VA health care. If you are not enrolled, apply first through VA.gov or the Olmsted County VSO .

Mistake 2: Confusing the VA Clinic with the County VSO

These are two different organizations. The VA Clinic provides medical care. The County VSO provides benefits assistance, claims help, and financial aid navigation. Veterans often need both .

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Mistake 3: Not Using the County VSO for Claims

VA disability claims are complex. The Olmsted County VSO provides free, accredited representation that can improve your chances of a favorable decision. There is no cost to use this service .

Mistake 4: Missing the 180-Day Rule for Guard/Reserve

National Guard and Reserve members must have served more than 180 days on active federal orders (not training only) to qualify for VA health care. Check your orders carefully .

Mistake 5: Assuming Mayo Clinic Is the VA

Mayo Clinic Rochester is a world-class private hospital, but it is not the VA. While some veterans may receive care at Mayo through VA Community Care referrals, the VA clinic at 3551 Commercial Dr SW is the primary VA facility in Rochester .

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Common Questions

Does Rochester MN have a VA hospital?

No. Rochester has a VA Community-Based Outpatient Clinic (CBOC), not a full hospital. The clinic provides primary care, mental health, and specialty services. Inpatient and surgical care is available at the Minneapolis VA Medical Center .

What is the phone number for the Rochester VA Clinic?

The Rochester VA Clinic phone number is (507) 252-0885. Hours are Monday–Friday, 7:30 AM–4:30 PM .

Where is the Rochester VA Clinic located?

The clinic is at 3551 Commercial Dr SW, Suite 400, Rochester, MN 55902 .

What services does the Rochester VA Clinic offer?

Services include primary care, mental health, audiology, pulmonary medicine, physical therapy, pharmacy, radiology (X-ray/ultrasound), and telehealth .

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How do I enroll in VA health care in Rochester?

Apply online at VA.gov, call 1-877-222-VETS (8387), mail VA Form 10-10EZ, or visit the Rochester Clinic in person. The Olmsted County VSO also provides free application assistance .

What is the Olmsted County Veterans Service Office?

It is a free county agency that helps veterans apply for VA disability, pension, education, burial, and survivor benefits. Located at 2100 Campus Drive SE, Suite 200, Rochester .

Does the Olmsted County VSO charge for assistance?

No. All services provided by the Olmsted County Veterans Service Office are free of charge .

Is there a PTSD support group in Rochester?

Yes. The Olmsted County VSO hosts a monthly PTSD support group for veterans and family members. Contact jennifer.shumaker@olmstedcounty.gov for dates and details .

See also
Understanding the 2025 Cost-of-Living Adjustment for VA Disability Compensation

Can I get a DD-214 from the Rochester VSO?

Yes. Obtaining DD-214 discharge papers is a walk-in service available at the Olmsted County Veterans Service Office .

What VA forms do I need for health care enrollment?

VA Form 10-10EZ (Application for Health Benefits) is the primary form. You can complete it online, by mail, or with VSO assistance .

Does the Rochester VA Clinic offer telehealth?

Yes. Telehealth is available for mental health, primary care, and certain specialty appointments. Contact your provider to determine if telehealth is appropriate .

What counties does the Rochester VA Clinic serve?

The clinic serves southeastern Minnesota, including Dodge, Goodhue, Houston, Olmsted, Steele, Fillmore, Mower, Rice, Wabasha, Winona, and Freeborn counties .

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How do I transfer my VA care to Rochester?

Contact the Minneapolis VA Health Care System or speak with your current VA provider to request a transfer. Enrollment in VA health care is required .

Is there transportation to VA appointments in Rochester?

The Olmsted County VSO may provide transportation to VA-authorized appointments for ambulatory veterans who lack other means due to financial or medical hardship. Call 507-328-6355 for information .

Key Takeaways

  • Rochester VA Clinic is a Community-Based Outpatient Clinic (CBOC) under the Minneapolis VA Health Care System, located at 3551 Commercial Dr SW, Suite 400 

  • Services include primary care, mental health, audiology, pulmonary, physical therapy, pharmacy, and telehealth 

  • Enrollment required — You must be enrolled in VA health care to receive treatment at the clinic 

  • Olmsted County VSO provides free benefits assistance at 2100 Campus Drive SE, Suite 200 

  • VSO services include disability claims, appeals, education benefits, burial benefits, survivor benefits, and DD-214 requests 

  • PTSD support group meets monthly in Rochester, facilitated by a veteran VSO 

  • Apply for VA health care online at VA.gov, by phone at 1-877-222-VETS, or in person 

  • Walk-in services at the VSO include address updates, claim status checks, and document drop-offs 

  • No VA hospital in Rochester — inpatient care is at Minneapolis VA Medical Center 

  • Veterans Crisis Line — Call 988, press 1, available 24/7 

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