Veterans United Careers: Your Complete Guide to Working at VU
Why Build a Career at Veterans United Home Loans?
Veterans United is the nation’s #1 VA lender for homebuyers, having closed over 500,000 VA loans since its founding in 2002 . The company has been named one of Fortune Magazine’s 100 Best Companies to Work For for 11 consecutive years (2016–2026) , with 95% of employees saying it’s a great place to work . Careers span loan origination, client care, IT, facilities, and more across 20 states, with the largest presence in Columbia and Jefferson City, Missouri .
Quick Facts
| Item | Details |
|---|---|
| Company | Veterans United Home Loans |
| Founded | 2002 |
| Headquarters | Columbia, MO |
| Employees | Over 5,000 nationwide |
| Locations | 20 states, 24 branches |
| Leadership | CEO Nate Long (71% CEO approval rating) |
| 2025 Loan Volume | $26.8 billion financed |
| Fortune 100 Best | Ranked 11 consecutive years (2016–2026) |
| Career Website | vu.com/careers |
What Kinds of Careers Are Available at Veterans United?
Veterans United offers diverse career paths across multiple departments and skill levels. The company emphasizes that they value translatable skills and relevant expertise over specific degrees, meaning candidates from many backgrounds—including retail, hospitality, education, fitness, and public service—can find success .
Loan Officer (Sales)
This is the most prominent role at Veterans United. Loan Officers help Veterans and Service Members navigate the home buying process from start to finish .
| Role | Key Responsibilities | Earning Potential |
|---|---|---|
| Loan Officer | Educate borrowers on VA loans, structure loans, manage pipeline, guide through closing | $85K+ first year; $200K+ by year 3; $300K+ by year 5; top performers $500K+ |
What’s needed: Direct sales experience, pipeline management skills, NMLS licensed (company helps you get it) . No mortgage experience required for many roles—they look for phone-based or consultative sales backgrounds .
Great fit if you have experience in:
Sales: Retail, Auto, Phone, Sales Support, Brand Representatives
Fitness/Sports: Coaches, Trainers, Former Athletes
Hospitality: Servers, Event Services
Education: Teachers, Higher Education, Admissions
Public Service: City Employees, Law Enforcement, First Responders
Loan Specialist (Entry Point to Loan Officer)
This role serves as a launchpad into a future Loan Officer career .
What you’ll do: First point of contact for Veterans; interview borrowers; gather documentation; educate on loan process
Pay: $18.00–$20.00/hour base, plus commissions; annual income potential $50,000–$100,000
Growth: Many successful Loan Officers started as Loan Specialists; role designed to prepare you for transition
Client Care Specialist
Focused on the real estate side of the home buying journey .
What you’ll do: Guide homebuyers and sellers through real estate transactions; liaison between agents, loan officers, and clients; build long-term relationships
Background: Customer service, real estate support, hospitality, or sales
Licensing: Must be a Real Estate Salesperson or willing to become licensed
Facilities Care Coordinator
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityAn hourly, entry-level role focused on maintaining office spaces .
What you’ll do: Clean and maintain restrooms, kitchens, conference rooms; remove trash; stock supplies; clear snow and ice
Pay: $38,500–$45,000 per year, including quarterly bonus
Background: Maintenance, hospitality, facilities management, or customer service
Physical requirement: Ability to lift at least 50 lbs
Other Departments
IT and Software Engineering
Operations
Marketing
Human Resources
Corporate Support
How to Apply for a Job at Veterans United
Visit the career site: Go to vu.com/careers
Browse open positions: Search by location (20 states) or role type
Apply online: Submit your application through the portal
Licensing (if applicable): For Loan Officer roles, you’ll need NMLS licensing—Veterans United helps you obtain it
Key note: You don’t need to check every box to apply. The company states they’re “more interested in what you can bring to the team than a perfect checklist” .
What Makes Veterans United a Great Place to Work?
Awards and Recognition
| Recognition | Year(s) | Rank |
|---|---|---|
| Fortune 100 Best Companies to Work For | 2016–2026 (11 years) | As high as 14th (2022) |
| PEOPLE Companies That Care | 2017, 2018, 2022, 2024, 2025 | As high as #2 (2022) |
| Defense Employer Support Freedom Award | By Secretary of Defense | — |
Employee Experience Highlights
| Metric | Veterans United | Typical U.S. Company |
|---|---|---|
| “Great place to work” | 95% | 57% |
| Feel welcome upon joining | 98% | — |
| Contribute to community | 98% | — |
| People care about each other | 97% | — |
| Celebrate special events | 98% | — |
Veterans United Foundation
One unique aspect is the Veterans United Foundation, created by employees in 2011 .
Funded by employee contributions matched dollar-for-dollar by the company
Nearly 90% of employees donate a portion of each paycheck
Has raised over $155 million for charity
Supports communities nationwide through charitable organizations and individuals in need
Company Culture Highlights
No dress code at many offices
Amazing facilities with gym, cafeteria, treadmills
Frequent team events and Friday afternoon professional development
Core values: Be Passionate and Have Fun, Deliver Results with Integrity, Enhance Lives Every Day
Common Questions
1. What types of jobs are available at Veterans United?
Veterans United offers Loan Officer, Loan Specialist, Client Care Specialist, Facilities Care Coordinator, IT, operations, marketing, and corporate roles. The company has over 5,000 employees across 20 states .
2. Do I need mortgage experience to work at Veterans United?
No. Many roles, including Loan Officer, do not require specific experience—they look for translatable skills. Loan Officers with backgrounds in sales, hospitality, education, fitness, and public service have been successful .
3. How much can I earn as a Loan Officer at Veterans United?
Loan Officers can earn over $85K in their first year, grow to approximately $200K+ by year three, and reach over $300K by year five. Earning potential is uncapped, with top performers earning well over $500K .
4. Where are Veterans United offices located?
Veterans United has offices in 20 states with 24 branches nationwide. The largest presence is in Columbia and Jefferson City, Missouri, where more than 3,200 people work .
5. What is the application process for Veterans United?
Apply online at vu.com/careers. If applying for a Loan Officer role, you’ll need to be NMLS licensed; the company helps you obtain this. No specific degree is required for most roles .
6. Does Veterans United have good benefits?
Yes. Employees report high satisfaction with the workplace. Benefits include health and dental insurance, paid sick leave, wellness program, 401(k) matching, paid holidays, and access to on-site gym and cafeteria at major locations .
7. What is the Veterans United Foundation?
The Veterans United Foundation is a charitable arm created by employees in 2011. Employees donate a portion of each paycheck, and the company matches those contributions. It has raised over $155 million to support communities and individuals in need .
8. How many employees does Veterans United have?
Veterans United has over 5,000 employees nationwide. 95% of employees surveyed say it’s a great place to work .
9. Can a Veteran or military family member get a job at Veterans United?
Yes. Veterans are encouraged to apply, and the company specializes in helping Veterans and service members become homeowners. The company is Veteran-focused and understands the unique needs of the military community .
10. Does Veterans United offer remote work?
While some positions may offer flexibility, many roles—including Loan Officer—are based in-seat at specific office locations. The Loan Specialist role at Scott AFB, IL, for example, is a branch-based position .
11. What is the company culture like at Veterans United?
Employee reviews highlight a “work hard play hard” culture with no dress code, on-site amenities (gym, cafeteria), frequent team events, and a strong sense of purpose. Employees consistently report feeling welcomed, cared for, and that they contribute to the community .
Key Takeaways
Veterans United is the #1 VA lender for homebuyers, with over 500,000 VA loans closed since 2002
Fortune 100 Best Companies to Work For for 11 consecutive years (2016–2026)
95% of employees say it’s a great place to work—compared to 57% at a typical U.S. company
Loan Officers can earn $85K+ first year, $200K+ by year 3, and over $300K by year 5
No mortgage experience required—Veterans United values translatable skills from sales, hospitality, education, and public service backgrounds
Veterans United Foundation has raised over $155 million for charity, with nearly 90% of employees donating
Apply online at vu.com/careers; you don’t need to check every box to be considered
Offices in 20 states with the largest presence in Columbia and Jefferson City, Missouri
Official Resources
Veterans United Career Site: vu.com/careers
Veterans United Home Loans: veteransunited.com
Company Newsroom: veteransunited.com/newsroom
Fortune 100 Best Companies to Work For: fortune.com/best-companies
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