How Do You Find a VA Regional Office Near You?
Find your nearest VA regional office using the official VA facility locator at va.gov/find-locations. Enter your ZIP code, select “Benefits offices” as the facility type, and review the results. You can also call 800-827-1000 to have a representative look up the nearest office for you. VA operates 56 regional offices nationwide.
Quick Facts
| Item | Details |
|---|---|
| Benefit | In-person and virtual assistance with VA benefits claims |
| Eligibility | Veterans, service members, their families, and survivors |
| Application | No application required; walk-ins and appointments accepted |
| Processing Time | Same-day assistance for most inquiries |
| Official Agency | Veterans Benefits Administration (VBA), U.S. Department of Veterans Affairs |
| Required Forms | Varies by service; bring DD-214 and photo ID for most visits |
| Updated For | 2026 |
What Is a VA Regional Office?
A VA regional office (RO) is a Veterans Benefits Administration (VBA) facility that processes and administers non-medical VA benefits for veterans and their families in a specific geographic area. Regional offices handle disability compensation, pensions, education benefits, home loans, life insurance, and vocational rehabilitation. VA operates 56 regional offices across the United States, Puerto Rico, and the Philippines.
What Regional Offices Are Not
Not medical centers:Â Regional offices do not provide health care. VA medical centers and community-based outpatient clinics (CBOCs) handle health care. Regional offices handle benefits claims.
Not the same as Vet Centers:Â Vet Centers provide free, confidential counseling for combat veterans and military sexual trauma survivors. Regional offices process benefits claims and do not provide counseling.
Not walk-in only:Â Many regional offices encourage scheduling virtual or in-person appointments through the Visitor Engagement Reporting Application (VERA) before visiting. Walk-ins are welcome at many offices, but appointments reduce wait times.
What Services Does a VA Regional Office Provide?
VA regional offices provide assistance with a wide range of non-medical benefits. The Veterans Benefits Administration delivers benefits and services through 56 regional offices and other organizational entities, including disability compensation, education, insurance, loan guaranty, pension, and vocational rehabilitation and employment.
Disability Compensation
Regional offices process disability compensation claims for service-connected conditions. Benefits counselors can help you understand eligibility, start a claim, complete paperwork, check claim status, update direct deposit, and address payment issues.
Pension Benefits
Regional offices administer VA pension benefits for wartime veterans with limited income and net worth, including Aid and Attendance and Housebound benefits for those who need regular assistance.
Education Benefits
Regional offices process GI Bill applications and manage education benefits for veterans, service members, and dependents. Two regional processing offices—Muskogee, Oklahoma, and Buffalo, New York—handle GI Bill applications based on the location of the school or training program.
Home Loan Benefits
Regional offices and Regional Loan Centers administer VA home loan guaranty benefits, including Certificate of Eligibility (COE) processing, loan servicing, and foreclosure avoidance assistance.
Life Insurance
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityRegional offices provide information and assistance with VA life insurance programs, including Servicemembers’ Group Life Insurance (SGLI), Veterans’ Group Life Insurance (VGLI), and other programs.
Vocational Rehabilitation and Employment (VR&E)
Regional offices offer VR&E services to help veterans with service-connected disabilities prepare for, find, and maintain employment. VR&E counselors can assist with career planning, training, and job placement.
Survivor and Dependent Benefits
Regional offices process claims for Dependency and Indemnity Compensation (DIC), survivors’ pension, and other benefits for surviving spouses, children, and parents of deceased veterans.
Other Services
Burial benefits and memorial items
Indigent Veteran and Unclaimed Remains coordination
VA benefit eligibility counseling
Veteran outreach programs
Support for veteran-owned small businesses
How to Find Your Nearest VA Regional Office
Finding your nearest VA regional office takes less than two minutes using the official VA facility locator.
Using the VA Facility Locator
Go to va.gov/find-locations. The tool works on any phone or computer, and no login is required.
Enter your location. Use your city, address, or ZIP code, or tap “use my location.”
Choose “Benefits offices” as the facility type. This filters out medical centers, Vet Centers, and cemeteries.
Filter by service and distance. Narrow results by the specific benefit you need help with.
Pick a facility and call ahead. Results show hours, services, and directions. A quick call confirms they can assist with your specific question.
The VA Health and Benefits mobile app (iOS and Android) has the same lookup feature with one-tap calling and GPS directions.
Using the Phone
Call the VA benefits hotline at 800-827-1000 and a representative will look up the nearest regional office for you. This is helpful if you prefer not to use the online tool or need immediate assistance.
Regional Office Directory by State
The following table lists VA regional offices by state. Addresses and contact information are subject to change; verify with the VA facility locator before visiting.
| State | Regional Office Location | Address |
|---|---|---|
| Alabama | Montgomery | 345 Perry Hill Road, Montgomery, AL 36109-3798 |
| Alaska | Anchorage | 12001 Mendenhall Loop Road, Juneau, AK 99801 |
| Arizona | Phoenix | 3225 North Central Avenue, Phoenix, AZ 85012-2405 |
| Arkansas | Little Rock | 2200 Fort Roots Drive, Bldg. 111, North Little Rock, AR 72114 |
| California | Oakland, San Diego, Los Angeles | 1301 Clay Street, Suite 1400N, Oakland, CA 94612; 8620 Spectrum Center Blvd, San Diego, CA 92123; 11000 Wilshire Blvd, Los Angeles, CA 90024 |
| Colorado | Denver | 155 Van Gordon Street, Denver, CO 80228 |
| Connecticut | Newington | 555 Willard Avenue, Building 2E, Newington, CT 06111 |
| Delaware | Wilmington | 1601 Kirkwood Highway, Wilmington, DE 19805 |
| Florida | St. Petersburg | 9500 Bay Pines Boulevard, St. Petersburg, FL 33708 |
| Georgia | Atlanta | 1700 Clairmont Road, Atlanta, GA 30033 |
| Hawaii | Honolulu | 459 Patterson Road, East Wing, Honolulu, HI 96819 |
| Idaho | Boise | 444 West Fort Street, Boise, ID 83702 |
| Illinois | Chicago | 2122 W. Taylor Street, Chicago, IL 60612 |
| Indiana | Indianapolis | 575 North Pennsylvania Street, Indianapolis, IN 46204 |
| Iowa | Des Moines | 210 Walnut Street, Room 1063, Des Moines, IA 50309 |
| Kansas | Wichita | 5500 E. Kellogg Avenue, Wichita, KS 67218 |
| Kentucky | Louisville | 321 West Main Street, Suite 390, Louisville, KY 40202 |
| Louisiana | New Orleans | 1250 Polydras Street, Room 200, New Orleans, LA 70113 |
| Maine | Togus | 1 VA Center, Bldg. 248, Augusta, ME 04330 |
| Maryland | Baltimore | 31 Hopkins Plaza, Room 233, Baltimore, MD 21201 |
| Massachusetts | Boston | John F. Kennedy Building, Government Center, Boston, MA 02203 |
| Michigan | Detroit | 477 Michigan Avenue, Room 1400, Detroit, MI 48226 |
| Minnesota | St. Paul | 1 Federal Drive, Fort Snelling, St. Paul, MN 55111 |
| Mississippi | Jackson | 1600 East Woodrow Wilson Avenue, Jackson, MS 39216 |
| Missouri | St. Louis | 9700 Page Avenue, St. Louis, MO 63132 |
| Montana | Fort Harrison | 3633 Veterans Drive, Ft. Harrison, MT 59636 |
| Nebraska | Lincoln | 3800 Village Drive, Lincoln, NE 68516 |
| Nevada | Reno | 5460 Reno Corporate Drive, Reno, NV 89511 |
| New Hampshire | Manchester | 275 Chestnut Street, Manchester, NH 03101 |
| New Jersey | Newark | 20 Washington Place, Newark, NJ 07102 |
| New Mexico | Albuquerque | 500 Gold Avenue SW, Albuquerque, NM 87102 |
| New York | Buffalo, New York City | 130 South Elmwood Ave, Buffalo, NY 14202; 245 W. Houston Street, New York, NY 10014 |
| North Carolina | Winston-Salem | 251 North Main Street, Winston-Salem, NC 27155 |
| North Dakota | Fargo | 2101 Elm Street N, Building 40, Fargo, ND 58102 |
| Ohio | Cleveland | 1240 East Ninth Street, Cleveland, OH 44199 |
| Oklahoma | Muskogee | 125 South Main Street, Muskogee, OK 74401 |
| Oregon | Portland | 1220 SW 3rd Avenue, Room 1217, Portland, OR 97204 |
| Pennsylvania | Philadelphia, Pittsburgh | 5000 Wissahickon Avenue, Philadelphia, PA 19101; 1000 Liberty Avenue, Pittsburgh, PA 15222 |
| Puerto Rico | San Juan | P.O. Box 364867, San Juan, PR 00936 |
| Rhode Island | Providence | 380 Westminster Mall, Providence, RI 02903 |
| South Carolina | Columbia | 1801 Assembly Street, Columbia, SC 29201 |
| South Dakota | Sioux Falls | 2501 West 2nd Street, Sioux Falls, SD 57117 |
| Tennessee | Nashville | 110 Ninth Avenue South, Nashville, TN 37203 |
| Texas | Houston, Waco | 6900 Almeda Road, Houston, TX 77030; 1400 North Valley Mills Drive, Waco, TX 76799 |
| Utah | Salt Lake City | 550 Foothill Drive, Salt Lake City, UT 84113 |
| Vermont | White River Junction | 163 Veterans Drive, White River Junction, VT 05001 |
| Virginia | Roanoke | 210 Franklin Road SW, Roanoke, VA 24011 |
| Washington | Seattle | 915 Second Avenue, Seattle, WA 98174 |
| West Virginia | Huntington | 640 Fourth Avenue, Huntington, WV 25701 |
| Wisconsin | Milwaukee | 5400 West National Avenue, Milwaukee, WI 53214 |
| Wyoming | Cheyenne | 2360 E. Pershing Blvd., Cheyenne, WY 82001 |
| Philippines | Manila | U.S. Embassy, 1501 Roxas Blvd, Pasay City |
Regional Offices vs. Medical Centers: What’s the Difference?
VA regional offices handle benefits claims. VA medical centers handle health care. These are two separate systems with different buildings, staff, and purposes.
| Feature | VA Regional Office | VA Medical Center |
|---|---|---|
| Primary Function | Benefits claims processing and administration | Health care delivery |
| Services | Disability compensation, pension, education, home loans, insurance, VR&E | Primary care, specialty care, surgery, emergency care, mental health |
| Staff | Benefits counselors, claims processors, VR&E counselors | Doctors, nurses, pharmacists, mental health providers |
| Walk-Ins | Welcome at many offices; appointments recommended | Appointments required; emergency room for emergencies |
| Phone | 800-827-1000 | Varies by facility |
| Location | Often in federal buildings | Often on separate campuses |
How to Schedule an Appointment at a VA Regional Office
Schedule an appointment at a VA regional office through the Visitor Engagement Reporting Application (VERA) at va.my.site.com/VAVERA/s/. VERA is a self-service portal that allows you to schedule, reschedule, and cancel in-person or virtual appointments. You will receive email confirmation of your appointment.
Step-by-Step Appointment Scheduling
Visit VERA at va.my.site.com/VAVERA/s/.
Select your regional office from the dropdown list.
Choose appointment type:Â in-person or virtual.
Select a date and time from available slots.
Provide your contact information and a brief description of what you need.
Confirm your appointment. You will receive an email confirmation.
Walk-ins are also welcome at many regional offices, but appointments reduce wait times. Appointments are available Monday through Friday, excluding federal holidays.
What to Bring to Your Appointment
When you visit a VA regional office, bring a current, unexpired photo ID. Depending on the reason for your visit, you may need additional documents.
| Document | Purpose |
|---|---|
| Photo ID | Driver’s license, state ID, or passport |
| DD-214 | Discharge or separation papers |
| Medical Records | Relevant medical evidence for your claim |
| Social Security Number | Identification and claim processing |
| Direct Deposit Information | Bank account details for benefit payments |
| Dependent Information | Dates of birth and Social Security numbers for dependents |
Common Mistakes to Avoid
Veterans visiting regional offices or seeking benefits assistance frequently make these errors.
Going to a medical center for benefits help. Medical centers provide health care, not benefits processing. Regional offices handle benefits claims.
Not scheduling an appointment. While walk-ins are welcome at many offices, appointments through VERA significantly reduce wait times.
Forgetting your DD-214. Your DD-214 is the most important document for most benefit claims. Bring a copy to every visit.
Not bringing a photo ID. Federal buildings require photo identification for entry.
Assuming all regional offices offer the same services. Some services, such as VR&E counseling, may be available at specific offices or by appointment only.
Not checking hours before visiting. Office hours vary by location. Most regional offices are open Monday through Friday, 8:00 a.m. to 4:00 p.m. or 4:30 p.m.
Confusing regional offices with Vet Centers. Vet Centers provide counseling; regional offices process claims.
Not using VERA for virtual appointments. If you cannot visit in person, VERA allows virtual appointments for many services.
Latest Changes and Updates for 2026
District Realignment
The Veterans Benefits Administration realigned its district offices in recent years to balance regional office workloads. The four district offices are now: Northeast District (St. Louis), Southeast District (Nashville), Continental District, and Western District.
VERA Expansion
VERA is now available at most regional offices for both in-person and virtual appointments. Many offices encourage veterans to schedule appointments through VERA before visiting.
PACT Act Claims Processing
Regional offices continue to process PACT Act presumptive condition claims. Veterans with qualifying service and a current diagnosis are encouraged to file claims online or with assistance from a regional office benefits counselor.
GI Bill Processing Centers
Two regional processing offices handle GI Bill applications: Muskogee Regional Processing Office (for certain states) and Buffalo Regional Processing Office (for certain states). Veterans should send their applications to the correct processing office based on the location of their school or training program.
Common Questions
1. What is a VA regional office?
A VA regional office is a Veterans Benefits Administration facility that processes and administers non-medical VA benefits, including disability compensation, pensions, education benefits, home loans, life insurance, and vocational rehabilitation. VA operates 56 regional offices nationwide.
2. How do I find the VA regional office nearest to me?
Use the official VA facility locator at va.gov/find-locations. Enter your ZIP code, select “Benefits offices,” and review the results. You can also call 800-827-1000 for assistance.
3. What services does a VA regional office provide?
Regional offices provide assistance with disability compensation, pension, education benefits, home loans, life insurance, vocational rehabilitation and employment, survivor benefits, and burial benefits.
4. Can I walk into a VA regional office without an appointment?
Walk-ins are welcome at many regional offices, but appointments through VERA are recommended to reduce wait times. Some services may require an appointment.
5. How do I schedule an appointment at a VA regional office?
Schedule an appointment through the Visitor Engagement Reporting Application (VERA) at va.my.site.com/VAVERA/s/. You can choose in-person or virtual appointments and will receive email confirmation.
6. What should I bring to a VA regional office?
Bring a current, unexpired photo ID. Depending on your reason for visiting, bring your DD-214, relevant medical records, Social Security number, direct deposit information, and dependent information.
7. What is the phone number for VA regional offices?
The VA benefits hotline is 800-827-1000. A representative can look up the nearest regional office, check claim status, and answer benefits questions.
8. What is the difference between a VA regional office and a VA medical center?
Regional offices handle benefits claims and administration. Medical centers provide health care services. They are separate systems with different buildings, staff, and purposes.
9. What are the hours of VA regional offices?
Most regional offices are open Monday through Friday, 8:00 a.m. to 4:00 p.m. or 4:30 p.m. Hours vary by location. Check the specific office page on va.gov for exact hours.
10. Can I get help with my disability claim at a regional office?
Yes. Benefits counselors at regional offices can help you understand eligibility, start a claim, complete paperwork, check claim status, and address payment issues.
11. What is VERA?
VERA stands for Visitor Engagement Reporting Application. It is a self-service portal that allows veterans to schedule, reschedule, and cancel in-person or virtual appointments at VA regional offices.
12. Are there VA regional offices outside the United States?
Yes. VA operates a regional office in Manila, Philippines, at the U.S. Embassy. The address is 1501 Roxas Blvd, Pasay City.
13. How many VA regional offices are there?
VA operates 56 regional offices across the United States, Puerto Rico, and the Philippines.
14. What is the difference between a regional office and a Vet Center?
Regional offices process benefits claims. Vet Centers provide free, confidential counseling for combat veterans and military sexual trauma survivors. They are separate facilities with different purposes.
15. Can I get help with my GI Bill at a regional office?
Yes. Regional offices provide information and assistance with GI Bill benefits. GI Bill applications are processed at two regional processing offices: Muskogee, Oklahoma, and Buffalo, New York.
Key Takeaways
Find your nearest VA regional office at va.gov/find-locations by selecting “Benefits offices” as the facility type.
VA operates 56 regional offices nationwide, plus offices in Puerto Rico and the Philippines.
Regional offices handle benefits claims, not health care. Medical centers and CBICs handle health care.
Services include disability compensation, pension, education, home loans, life insurance, and VR&E.
Schedule appointments through VERA at va.my.site.com/VAVERA/s/ to reduce wait times.
Bring your DD-214 and a photo IDÂ to every visit.
Call 800-827-1000Â for the VA benefits hotline, claim status, and general assistance.
Most offices are open Monday–Friday, 8:00 a.m. to 4:00 p.m. or 4:30 p.m. Check specific office pages for exact hours.
GI Bill applications are processed at two regional processing offices:Â Muskogee, OK, and Buffalo, NY.
VERA offers virtual appointments if you cannot visit in person.
Official Resources
VA Facility Locator:Â va.gov/find-locations
VA Benefits Hotline:Â 800-827-1000 (TTY: 711)
VERA Appointment Scheduling:Â va.my.site.com/VAVERA/s/
VBA Regional Offices Directory:Â benefits.va.gov/benefits/offices.asp
VA Regional Benefit Office Directory (DiscoverVA):Â discover.va.gov
GI Bill Regional Processing Offices:Â va.gov/education/apply
VA Accredited Representative Search:Â va.gov/ogc/apps/accreditation/
USA.gov Veterans Benefits: usa.gov/veterans-benefits
🇺🇸 IMPORTANT DISCLAIMER – Veterans Benefits Information
This site provides general information about U.S. Department of Veterans Affairs (VA) benefits for educational and informational purposes only.
- Not Official: We are NOT affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs (VA), the Veterans Benefits Administration (VBA), the Veterans Health Administration (VHA), or any other government agency.
- No Legal/Financial Advice: The content on this website is for informational purposes only and does not constitute legal, financial, or medical advice. VA benefits rules change frequently – always consult with an accredited Veterans Service Officer (VSO) or a qualified professional for your specific situation.
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đź“Ś Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
This site is not affiliated with the U.S. Department of Veterans Affairs or any government agency. All information is for educational purposes only. Please visit VA.gov for official information.
