Veterans Affairs Office Washington DC: Services and Contact

VA Veterans Affairs Office Washington DC

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The primary VA regional benefits office in Washington, DC is the National Capital Region VA Regional Benefit Office, located at 1722 I Street NW, Washington, DC 20006. It serves Veterans, service members, and families throughout the District of Columbia, Maryland, and Virginia. The office processes disability compensation, pension, education benefits, home loans, and survivor benefits. Call 800-827-1000 for assistance .

ItemDetails
Office NameNational Capital Region VA Regional Benefit Office
Address1722 I Street NW, Washington, DC 20006 
Phone800-827-1000 (VA Benefits Hotline) 
TTY711 
HoursMonday–Friday, 8:00 a.m. to 4:30 p.m. ET 
AppointmentsSchedule through VERA (Visitor Engagement Reporting Application
Official AgencyVeterans Benefits Administration (VBA)
Updated For2026
See also
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What Is the National Capital Region VA Regional Benefit Office?

The National Capital Region VA Regional Benefit Office (NCRBO) is the Veterans Benefits Administration office that serves Washington, DC, Maryland, and Virginia. It administers compensation, education, insurance, loan guaranty, pension, and Veteran Readiness and Employment benefits for Veterans, service members, their families, and survivors .

Veterans Benefits & Resources
Helpful information about VA benefits, disability, healthcare and services for veterans.

The office offers:

  • Counseling about eligibility for VA benefits and how to apply

  • Information about VA health care and memorial benefits

  • Outreach to Veterans, including homeless, minority, and women Veterans

  • Public affairs support 

This is not the VA headquarters at 810 Vermont Avenue. The headquarters sets policy; the regional benefit office processes claims and provides direct assistance.

See also
VA Health Care Updates Today (April 2026): What Veterans Need to Know

Location and Contact Information

Address: 1722 I Street NW, Washington, DC 20006 

Phone: 800-827-1000 (VA benefits hotline), available Monday through Friday, 8:00 a.m. to 9:00 p.m. ET. TTY users dial 711 .

Office Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET. Hours may vary for different services. Closed Saturday and Sunday .

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Appointments: Visitors seeking assistance from the Public Contact Team are encouraged to schedule a virtual or in-person appointment through the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal that allows you to schedule, reschedule, and cancel appointments. You will receive email confirmation .

Accessibility: For accessibility options, contact MetroAccess at 202-962-1100 .

See also
How to Fill Out VA Form 21-4138 for a Disability Claim

Getting to the DC VA Regional Office

The office is located at 1722 I Street NW, near the intersection of 17th and I Streets, just a few blocks from the White House and Farragut Square.

From Virginia: Take I-395 North across the 14th Street Bridge into DC. Continue north on 14th Street until the intersection with I Street. Turn left onto I Street NW. Cross 17th Street. The office is on the left at 1722 I Street NW. If you reach 18th Street, you’ve gone too far .

From Maryland: Enter the city via Route 50 (New York Avenue). Follow New York Avenue into the city and bear right onto L Street NW. Bear right again onto Massachusetts Avenue NW. At the roundabout, take the fourth exit onto Vermont Avenue NW. Turn right onto K Street NW, then left onto 17th Street NW, then right onto I Street NW. The office is on the left .

See also
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Public Transit: The office is near the Farragut West and Farragut North Metro stations (Orange, Blue, Red lines).

Services Offered at the DC VA Regional Office

The NCRBO provides a comprehensive range of benefits services:

Disability Compensation: VA disability compensation is a tax-free monthly payment for Veterans with service-connected injuries or illnesses. The office helps you understand eligibility, start a claim, complete paperwork, check claim status, and address payment issues .

Pension: VA pension is a needs-based benefit for wartime Veterans with limited income. The office assists with applications and eligibility questions.

Education Benefits: The office helps Veterans apply for GI Bill benefits, find schools or training programs, and get career counseling .

See also
VA Disability Claims: How to File, Win, and Get Paid (2026 Guide)

Home Loan Guaranty: VA home loans help Veterans purchase, refinance, or improve homes. The office can help you request a Certificate of Eligibility (COE) and learn about housing grants for service-connected disabilities .

Survivor Benefits: The office helps surviving spouses, children, and parents apply for VA survivor compensation (DIC), burial allowances, and memorial items .

Veteran Readiness and Employment: Employment and vocational rehabilitation services for Veterans with service-connected disabilities .

Homeless Veteran Services: Connection to resources, health care, case management, and supportive services for Veterans who are homeless or at risk .

Military Sexual Trauma (MST) Claims: MST outreach coordinators help file claims and access VA services for Veterans who experienced sexual trauma during military service .

See also
Understanding the 2026 Cost-of-Living Adjustment for VA Disability Compensation

How to Schedule an Appointment with the DC Regional Office

Step 1: Access VERA. Go to the VERA webpage through VA.gov. VERA is the Visitor Engagement Reporting Application for scheduling appointments at regional benefit offices .

Step 2: Choose appointment type. Select virtual or in-person. Virtual appointments are conducted by phone or video .

Step 3: Select date and time. Available slots are shown based on office hours (Mon–Fri, 8:00 a.m.–4:30 p.m. ET) .

Step 4: Confirm. You will receive email confirmation with details .

Step 5: Prepare for your visit. Bring a current, unexpired photo ID, your DD-214 (or NGB-22 for Guard), relevant medical records, Social Security number, and direct deposit information. For dependent claims, bring dates of birth and Social Security numbers for dependents .

See also
The Ultimate Guide to the VA Education Phone Number: 888-GIBILL-1 (2026 Hotline Guide)

Washington DC VA Medical Center

The Washington DC VA Medical Center is separate from the regional benefit office and provides health care services, not benefits claims processing. It is located at 50 Irving Street NW, Washington, DC 20422 .

Main Phone: 202-745-8000 

Toll-Free: 877-328-2621 

Appointments: Call 202-745-8577 or 888-553-0242 .

Mental Health Appointments: 202-745-8267, Monday through Friday, 8:00 a.m. to 3:30 p.m. .

Emergency Care: Available 24/7. Call 911 for life-threatening emergencies .

Services include: Primary care, mental health, specialty care (cardiology, dermatology, gastroenterology, neurology, oncology, orthopedics, etc.), women’s health, geriatrics, and emergency services .

Wait times (as of data refresh): Primary care (routine) averages 32 days for established patients; mental health individual averages 8 days .

See also
Understanding the MyVA Initiative: Empowering Veterans Through Transformation

Common Questions

Where is the VA regional office in Washington DC?

The National Capital Region VA Regional Benefit Office is at 1722 I Street NW, Washington, DC 20006 . It serves DC, Maryland, and Virginia for benefits claims. This is a Veterans Benefits Administration office, not the VA headquarters at 810 Vermont Avenue.

What phone number do I call for the DC VA regional office?

Call the VA benefits hotline at 800-827-1000 (TTY: 711), Monday through Friday, 8:00 a.m. to 9:00 p.m. ET . The regional office does not publish a separate direct number; the hotline routes you to the appropriate service.

Do I need an appointment to visit the DC VA regional office?

Yes. Visitors are encouraged to schedule a virtual or in-person appointment through VERA (Visitor Engagement Reporting Application). Walk-ins may be accommodated, but appointments reduce wait times .

See also
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What documents should I bring to the DC VA regional office?

Bring a current photo ID, your DD-214 (or NGB-22 for Guard), relevant medical records, Social Security number, and direct deposit information. For dependent claims, bring your dependents’ dates of birth and Social Security numbers .

What benefits can I apply for at the DC regional office?

The office processes disability compensation, pension, education benefits (GI Bill), home loan guaranty, insurance, survivor benefits (DIC), and Veteran Readiness and Employment. It also helps with claims status, appeals, and direct deposit updates .

Is the DC VA regional office the same as VA headquarters?

No. The VA headquarters at 810 Vermont Avenue NW sets policy and provides administrative oversight. The regional benefit office at 1722 I Street NW processes individual claims and provides direct assistance to Veterans and families.

See also
The VA GI Bill Comparison Tool: Complete Guide to Eligibility and Rates

How do I contact the Washington DC VA Medical Center?

Call 202-745-8000 (local) or 877-328-2621 (toll-free). The medical center is at 50 Irving Street NW, Washington, DC 20422. It provides health care services, not benefits claims processing .

Can I file a VA disability claim at the DC regional office?

Yes. You can file in person at the regional office, online at VA.gov, or through an accredited Veterans Service Organization (VSO). The office helps with VA Form 21-526EZ and supporting evidence .

What if I can’t get through to the VA benefits hotline?

If you cannot reach 800-827-1000, call MyVA411 at 800-698-2411, available 24/7. You can also use Ask VA online for secure messaging with a reply within 7 business days .

See also
Understanding VA Disability Claims: The Ins and Outs of Back Pay

What VSOs are located at the DC regional office?

Veterans Service Organizations like the American Legion and Disabled American Veterans (DAV) often have representatives stationed at regional offices to provide free claim assistance. Call 800-827-1000 to confirm availability .

Key Takeaways

  • The National Capital Region VA Regional Benefit Office is at 1722 I Street NW, Washington, DC 20006

  • Call 800-827-1000 (TTY: 711) for benefits assistance, Mon–Fri, 8 a.m.–9 p.m. ET

  • Schedule appointments through VERA for in-person or virtual help

  • The office serves DC, Maryland, and Virginia for compensation, pension, education, and survivor benefits

  • The Washington DC VA Medical Center at 50 Irving Street NW is separate and handles health care only

  • Bring DD-214, photo ID, medical records, and SSN to your appointment

  • VA headquarters at 810 Vermont Avenue sets policy; the regional office processes claims

  • MyVA411 (800-698-2411) is available 24/7 for general information

  • Veterans Crisis Line: 988, press 1 for mental health emergencies

  • Free claim help is available through accredited VSOs at the regional office

See also
2026 CA VA Disability Increase – Rates & California Benefits

Official Resources

Related Posts

🇺🇸 IMPORTANT DISCLAIMER – Veterans Benefits Information

This site provides general information about U.S. Department of Veterans Affairs (VA) benefits for educational and informational purposes only.

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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.

This site is not affiliated with the U.S. Department of Veterans Affairs or any government agency. All information is for educational purposes only. Please visit VA.gov for official information.

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