Veterans Benefits Office Norfolk VA Appointment
Veterans in Norfolk, Virginia can schedule appointments with the Virginia Department of Veterans Services (DVS) benefits office online through the Virginia Veterans Network at vvn.dvs.virginia.gov. The main Norfolk office is located at 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502, and serves veterans across the Hampton Roads region including Chesapeake, Virginia Beach, Portsmouth, and Suffolk . The office offers free claims assistance, including help with filing VA disability claims, appeals, and identifying state and federal benefits for veterans and their families.
Quick Facts
| Item | Details |
|---|---|
| Benefit | Free VA disability claims assistance, benefits identification, and advocacy |
| Eligibility | All U.S. veterans, active-duty, National Guard, Reservists, military families, surviving spouses, and caregivers |
| Appointment Scheduling | Online at vvn.dvs.virginia.gov (highly recommended) |
| Walk-in Hours | Monday-Friday, 8:30 a.m. – 10:30 a.m. (service not guaranteed) |
| Official Agency | Virginia Department of Veterans Services (DVS) |
| Main Office Address | 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502 |
| Updated For | August 2026 (new Chesapeake office opened July 2026) |
Norfolk Veterans Benefits Office: Overview
What Services Does the Norfolk Benefits Office Provide?
The Norfolk Benefits Office offers free, expert assistance to veterans and their families in obtaining state, federal, and local benefits . Staff are accredited Veterans Service Representatives who act as informed advocates in the preparation, presentation, and prosecution of claims.
Services include:
Assistance with filing VA disability compensation claims
Help with appeals and the claims process
Information and referral for state and federal benefits
Identification of benefits you may be eligible for
Advocacy throughout the claims process
Connection to additional resources, education, and behavioral health supportÂ
Who Is Eligible for Assistance?
The Norfolk Benefits Office serves all U.S. veterans, active-duty service members, National Guard, Reservists, military families, surviving spouses, and caregivers, regardless of discharge status. Services are provided at no cost to eligible individuals.
Service Area
The Norfolk office serves:
| City/County | Area |
|---|---|
| Chesapeake | City |
| Norfolk | City |
| Virginia Beach | City |
| Portsmouth | City |
| Suffolk | City |
| Franklin | City |
| Southampton County | County |
| Sussex County | County |
| Isle of Wight County | County |
Source:Â
How to Schedule an Appointment
Online Appointment Scheduling
Appointments are highly recommended and may be scheduled online through the Virginia Veterans Network (VVN) at vvn.dvs.virginia.gov . VVN is a free online hub of resources, programs, and services available to Virginia veterans and is available 24/7 .
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityHow to schedule online:
Visit vvn.dvs.virginia.gov
Create an account or log in
Select the Norfolk DVS office
Choose an available appointment time
Appointment Hours
Customer appointments are accommodated Monday through Friday between 11:00 a.m. and 3:00 p.m. .
Walk-in Services
Walk-ins are welcomed Monday through Friday from 8:30 a.m. to 10:30 a.m. .
Important walk-in information:
Walk-ins may be seen around scheduled appointments, time permitting
Walk-in service is not guaranteedÂ
The office is closed to the public on the last business day of the monthÂ
Contact Information
| Contact Method | Details |
|---|---|
| Main Office Address | 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502Â |
| Phone Number | (804) 280-9640Â |
| DVS Headquarters | (844) 838-7838Â |
| info@dvs.virginia.gov | |
| Appointment Portal | vvn.dvs.virginia.gov |
New Chesapeake DVS Office (July 2026)
In July 2026, the Virginia Department of Veterans Services opened a new office in Chesapeake at 111 Mill Creek Parkway, Suite 203, Chesapeake, VA 23323 . This one-stop location offers scheduled appointments (in-person or virtual) and walk-in services, providing additional options for Hampton Roads veterans.
Chesapeake Office Details
Appointments:Â Monday-Friday between 12:30 p.m. and 3:30 p.m.
Virtual Appointments:Â Call 757-335-4480 to schedule
Walk-in Hours:Â 8:30 a.m. to 11:30 a.m., Monday-Friday
Phone:Â 757-335-4480
Note:Â The Chesapeake office will be operating in a virtual status from August 5-10, 2026. For immediate assistance during that period, veterans should visit the Norfolk office at 6350 Center Drive, Building 5, Suite 100, or call (757) 455-0814Â .
Satellite Locations and Community Outreach
The Norfolk Benefits Office provides services at multiple satellite locations throughout the month :
| Location | Schedule | Details |
|---|---|---|
| Joint Expeditionary Base Little Creek-Fort Story | 2nd, 3rd, and 4th Thursday of each month | On-base services |
| Naval Air Station Oceana | 1st Thursday of each month | On-base services |
| Damneck | 1st and 3rd Wednesday of each month | On-base services |
| TCC Norfolk Campus | 2nd and 4th Thursday, 9:00 a.m. – 3:00 p.m. | 315 Granby St, Norfolk, VA 23510 |
| VFW Post 3160 | 1st Wednesday of the month (by appointment only) | 111 A View Ave, Norfolk, VA 23503 |
| Veteran Employment Center (HRVEC) | 2nd and 4th Wednesday, 8:00 a.m. – 4:00 p.m. | 861 Glenrock Rd, Suite 220, Norfolk, VA 23502 |
Sources:Â
Note:Â For satellite location appointments, contact the specific Veterans Service Representative listed below or call the Norfolk office for scheduling.
Who Will Help You: Norfolk DVS Staff
The Norfolk office has multiple accredited Veterans Service Representatives available to assist veterans :
| Staff Member | Role |
|---|---|
| Jason Zalasky | Veterans Services Representative |
| Felicia Davis | Veterans Services Representative |
| Brittany Benton | Veterans Services Representative |
| Raymond Ellis | Veterans Services Representative |
| Stasha Brown | Veterans Services Representative |
| Amanda Clarke | Veterans Services Representative |
| Johanna Winters | Administrative Veterans Services Representative |
| Temeka Cromer | Veterans Services Administrator |
| Ashley Laster | Assistant Regional Director |
Source:Â
Common Questions
1. How do I make an appointment at the Norfolk Veterans Benefits Office?
You can schedule an appointment online at vvn.dvs.virginia.gov. Appointments are highly recommended and are accommodated Monday-Friday between 11:00 a.m. and 3:00 p.m. .
2. Can I walk in without an appointment?
Yes. Walk-ins are welcomed Monday-Friday from 8:30 a.m. to 10:30 a.m. However, walk-ins may be seen around appointments, time permitting, and service is not guaranteed .
3. Where is the Norfolk Veterans Benefits Office located?
The office is located at 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502Â .
4. What services does the Norfolk Benefits Office offer?
The office provides free assistance with VA disability claims, appeals, benefits identification, and advocacy for state, federal, and local veterans benefits .
5. Is there a new veterans benefits office in Chesapeake?
Yes. A new DVS office opened in July 2026 at 111 Mill Creek Parkway, Suite 203, Chesapeake, VA 23323Â . It offers both in-person and virtual appointments.
6. What are the Norfolk office hours?
The office is open Monday-Friday, 8:00 a.m. to 4:30 p.m. Veterans are seen from 8:30 a.m. to 3:00 p.m. The office is closed on the last business day of the month .
7. How do I contact the Norfolk Benefits Office by phone?
You can call the Norfolk office at (804) 280-9640Â . For the DVS headquarters, call (844) 838-7838Â .
8. Is assistance at the Norfolk Benefits Office free?
Yes. All services provided by the Virginia Department of Veterans Services are free of charge .
9. Are there satellite locations for veterans benefits in Norfolk?
Yes. The Norfolk office provides services at Joint Expeditionary Base Little Creek, Naval Air Station Oceana, Damneck, TCC Norfolk Campus, VFW Post 3160, and the HRVEC on various days each month .
10. What area does the Norfolk office serve?
The Norfolk office serves the cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, Virginia Beach, and the counties of Southampton, Sussex, and Isle of Wight .
Key Takeaways
The Norfolk Veterans Benefits Office is located at 6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502 and serves the Hampton Roads region .
Appointments are highly recommended and can be scheduled online at vvn.dvs.virginia.gov .
Walk-in services are available Monday-Friday from 8:30 a.m. to 10:30 a.m., but service is not guaranteed .
All services are free and provided by accredited Veterans Service Representatives .
A new Chesapeake DVS office opened in July 2026Â at 111 Mill Creek Parkway, Suite 203, Chesapeake, VA 23323Â .
Satellite locations at military bases, TCC Norfolk, and VFW Post 3160 provide additional service options .
The office is closed on the last business day of each month .
Official Resources
Virginia Department of Veterans Services (DVS) – www.dvs.virginia.gov
Schedule an Appointment – vvn.dvs.virginia.gov
DVS Headquarters – (844) 838-7838 | info@dvs.virginia.gov
VA.gov – www.va.gov
Find a DVS Office Near You – www.dvs.virginia.gov/benefits-services/find-a-dvs-office-near-you
VA Accredited Representatives – www.va.gov/disability/get-help-filing-claim
🇺🇸 IMPORTANT DISCLAIMER – Veterans Benefits Information
This site provides general information about U.S. Department of Veterans Affairs (VA) benefits for educational and informational purposes only.
- Not Official: We are NOT affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs (VA), the Veterans Benefits Administration (VBA), the Veterans Health Administration (VHA), or any other government agency.
- No Legal/Financial Advice: The content on this website is for informational purposes only and does not constitute legal, financial, or medical advice. VA benefits rules change frequently – always consult with an accredited Veterans Service Officer (VSO) or a qualified professional for your specific situation.
- Official Sources: For official, binding information and to apply for benefits, always visit official .gov websites: VA.gov, Benefits.VA.gov, or SSA.gov.
- No Data Collection: This site does not collect, store, or process any personal information. It does not have login forms, contact forms, or any system to capture user data. We never ask for your Social Security Number, bank details, or any personal information.
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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
This site is not affiliated with the U.S. Department of Veterans Affairs or any government agency. All information is for educational purposes only. Please visit VA.gov for official information.
