VyStar Veterans Memorial Arena Bag Policy 2026: What You Can Bring
VyStar Veterans Memorial Arena enforces a strict clear bag policy for all events. Only clear plastic, vinyl, or PVC bags no larger than 12″ x 6″ x 12″ are permitted, or small clutch purses measuring 4.5″ x 6.5″ . All bags brought into the arena are subject to search by security personnel . This policy applies to all events including concerts, sporting events, and family shows. For a full A-Z guide of what is allowed, visit the venue’s official website.
Quick Facts
| Item | Details |
|---|---|
| Clear Bag Size Limit | 12″ x 6″ x 12″ (clear plastic, vinyl, or PVC) |
| Clutch Bag Size Limit | 4.5″ x 6.5″ (small, hand-held) |
| Medical Bags | Permitted but subject to search |
| Outside Food & Drink | Not allowed |
| Security Screening | All bags subject to search |
| Official Venue Phone | (904) 630-3900 |
| Official Website | vystarveteransarena.com |
| Updated For | 2026 |
Standard Bag Policy (Most Events)
The standard bag policy for VyStar Veterans Memorial Arena allows two types of bags :
Clear Bag: A clear plastic, vinyl, or PVC bag not exceeding 12″ x 6″ x 12″.
Clutch Bag: A small, hand-held clutch purse not exceeding 4.5″ x 6.5″.
All bags are subject to search upon entry .
Prohibited Items
The following are generally not allowed into the arena :
Bags larger than 12″ x 6″ x 12″
Backpacks
Outside food or drink (bottles, cans, alcohol)
Video cameras and laser pointers (camera policies vary by event)
Event-Specific Policy Variations
It is important to note that bag policies can vary by event. Always check the specific event page before attending.
Example Variation
For certain high-security events, the policy can change entirely. For one concert, the venue announced: “bags of ALL SIZES, including clear bags, will NOT be permitted inside the venue” . This is an example of a stricter policy for a specific event.
Medical and Special Exceptions
Medical Bags: Required medical equipment and bags are permitted, but they will be subject to search .
Insulated Bags: Insulated bags are permitted as long as they fit within the size requirements and are subject to search .
Mothers’ Room: The arena offers a Mamava Pod for breastfeeding mothers on the Main Concourse near Section 111 . You can download the Mamava mobile app to locate and access the pod .
Other Important Policies
Guest Services
Two Guest Services Centers are available to assist with questions or lost items :
Main Concourse: Northeast corner outside Section 106
Upper Concourse: Northeast corner outside Section 307
Re-Entry Policy
Veterans May Qualify for Extra Benefits
Check available financial assistance, healthcare programs and other opportunities that may apply to you.
Check EligibilityExiting and re-entering the building with the same ticket is not permitted, except in medical emergencies .
Lost and Found
For lost items, call (904) 630-3900. Items not claimed after 60 days are donated to charity .
Common Questions
1. Can I bring a clear backpack into the VyStar Veterans Memorial Arena?
Clear backpacks are generally not permitted if they exceed the 12″ x 6″ x 12″ size limit or if the event has a specific ban on all bags . It is best to consult the event page for details.
2. What is the phone number for VyStar Veterans Memorial Arena?
The main phone number is (904) 630-3900 . This is the number to call for lost and found or other inquiries.
3. Where can I find the official bag policy for my event?
The most reliable source is the official event page on the venue’s website at vystarveteransarena.com or the ticket provider (e.g., AXS) .
4. Are small clutch purses allowed at the arena?
Yes, small clutch purses measuring 4.5″ x 6.5″ are typically permitted and are the only exception to the “clear bag” rule .
5. Does the arena allow outside food and drinks?
No. Outside food, beverages, and alcohol are not allowed into the venue .
6. What items are strictly prohibited at VyStar Veterans Memorial Arena?
Prohibited items include large bags, backpacks, outside food/drink, video cameras, and laser pens. Camera policies vary by event .
7. Is the bag policy different for concerts and sporting events?
The policy is generally the same for most events, but specific events (like some concerts) may have stricter rules, including a total ban on bags . Always check the specific event details.
Key Takeaways
VyStar Veterans Memorial Arena enforces a clear bag policy. Only bags that are 12″ x 6″ x 12″ or clear plastic, or small clutches of 4.5″ x 6.5″, are allowed .
All bags are subject to search upon entry .
Event-specific rules can override the general policy. Some concerts may prohibit all bags .
Medical exceptions are made for required medical equipment, which will be searched .
The official website (vystarveteransarena.com) and ticket provider are the most reliable sources for current rules.
Official Resources
VyStar Veterans Memorial Arena Official Site: vystarveteransarena.com
Guest Services & A-Z Guide: vystarveteransarena.com/p/visit/azguide
Venue Phone: (904) 630-3900
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📌 Information provided as of June 2026. Always verify current eligibility and rules with official .gov sources.
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