VA Pharmacy Hours Virginia | Complete Location Guide

VA Pharmacy Hours Virginia: Complete Guide to Virginia Locations

VA pharmacy hours in Virginia vary by location, but most outpatient pharmacies at major VA medical centers operate Monday through Friday from 8:00 a.m. to 6:30 p.m. ET, with some locations offering weekend hours . The new Fredericksburg Health Care Center features a full-service pharmacy and began welcoming patients on March 3, 2025 . For veterans across Virginia, you can refill prescriptions online through the VA Prescription Refill and Tracking tool, by phone using automated refill lines, or by mail through Consolidated Mail Outpatient Pharmacy (CMOP) services .

Quick Facts

Virginia VA Pharmacy Locations and Hours

Fredericksburg Health Care Center – Full-Service Pharmacy

The Fredericksburg Health Care Center is the newest VA facility in Virginia, spanning over 470,000 square feet—the nation’s largest VA health care clinic . The facility opened on March 3, 2025, and includes:

• Full-service pharmacy

• Primary care, mental health, diagnostic imaging, laboratory, and rehabilitation services

• Specialty care including cardiology, neurology, dermatology, pain management, and dental care 

Location: Fredericksburg, VA (serving Spotsylvania County and surrounding areas) 

Pharmacy Services: On-site prescription pickup and medication counseling

Salem VA Medical Center Outpatient Pharmacy

The Salem VA Medical Center is a major hub for pharmacy services in southwestern Virginia. It is the only location with an on-site pharmacy among its network—Danville, Lynchburg, Staunton, Tazewell, and Wytheville CBOCs do not have on-site pharmacies .

Location: Building 143, Salem Campus 

Outpatient Pharmacy Hours: Monday through Friday, 8:00 a.m. to 6:30 p.m. ET 

Pharmacy Support Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m. ET 

Phone: 540-982-2463, ext. 2720 

MedSafe Drop-off: Large blue MedSafe boxes available in the Outpatient Pharmacy waiting area for safe disposal of expired or unwanted medicines 

Richmond VA Medical Center Pharmacy

The Richmond VA Medical Center serves central Virginia veterans with comprehensive pharmacy services.

Location: 1201 Broad Rock Blvd., Richmond, VA 23249 

Main Phone: 804-675-5000 

Refill Method: Most prescriptions are filled through the Charleston Central Mailout Pharmacy (CMOP) and Chelmsford CMOP—they cannot be refilled at the Richmond outpatient pharmacy 

Automated Refill Line: Available for all Richmond VAMC patients 

Virginia CBOCs and Pharmacies

Many Community-Based Outpatient Clinics (CBOCs) throughout Virginia do not have on-site pharmacies. Veterans should plan ahead for refills and use mail-order services.

CBOCs Without On-Site Pharmacies :

• Danville

• Lynchburg

• Staunton

• Tazewell

• Wytheville

These CBOCs serve veterans through Clinical Pharmacy Specialists who can assist with medication management, but prescriptions must be filled at the Salem VA Medical Center or through mail-order.

How to Refill VA Prescriptions in Virginia

Method 1: Online Refill (VA Prescription Refill and Tracking Tool)

The fastest and most convenient way to refill VA prescriptions is online. You can use the VA Prescription Refill and Tracking tool to :

• Refill prescriptions

• Track delivery status

• Create lists to organize your medications

• Submit questions directly to the pharmacy through MyHealtheVet

How to Access:

1. Sign in to VA.gov

2. Navigate to the Prescription Refill and Tracking tool

3. Select the prescriptions you need to refill

4. Confirm and submit

Method 2: Phone Refills (Automated Refill Line)

Most VA facilities offer automated refill lines for veterans who prefer to refill by phone.

For Richmond VA Medical Center Patients :

1. Dial the Richmond VA main number (804-675-5000) or toll-free (800-784-8381)

2. Wait for the automated attendant

3. Enter your entire Social Security Number, then press #

4. For Rx, press 2

5. To refill a prescription, press 1

6. Enter your 7-digit prescription number, then press #

7. Repeat for additional prescriptions

For Salem VA Medical Center Patients :

• Local: 540-982-2463, choose option 1, then option 1

• Toll-free: 888-982-2463

Method 3: Mail Refills

VA mails most prescription refills through the U.S. Postal Service . For medicines that need refrigeration or certain medical supplies, VA uses FedEx or UPS .

How to Refill by Mail:

1. Use the refill request form that comes with your prescription

2. Mail the form to the address provided on the form

3. Order refills at least 10 days before your supply runs out 

Method 4: In-Person Refill (New Prescriptions Only)

You can pick up new prescription orders in person at the Salem VA Medical Center or other facilities with on-site pharmacies. VA encourages refills to be delivered via mail so pharmacists can focus on providing care to veterans with urgent needs and new prescriptions .

How to Safely Dispose of Unused Medications

VA provides MedSafe boxes for safe disposal of expired or unwanted medicines at many facilities.

Where to Find MedSafe Boxes in Virginia :

• Salem Campus, Building 143 in the Outpatient Pharmacy waiting area

Proper disposal of medicines helps protect other people and the environment .

What Are VA Pharmacy Benefits?

VA pharmacy benefits are part of your VA health care coverage. If you are enrolled in VA healthcare, your benefits include prescription medicines and medical supplies prescribed by your VA healthcare team .

What Veterans Should Do Next

1. Enroll in VA healthcare if you haven’t already

2. Sign up for MyHealtheVet for online refill access

3. Know your pharmacy location and confirm it has an on-site pharmacy

4. Plan ahead – order refills at least 10 days before you run out

5. Use mail order for routine refills

Virginia VA Pharmacy Comparison Table

Common Questions

What are the VA pharmacy hours in Virginia?

VA pharmacy hours vary by location. The Salem VA Medical Center outpatient pharmacy is open Monday through Friday, 8:00 a.m. to 6:30 p.m. ET . The Richmond VA Medical Center handles refills primarily by mail through CMOP . The new Fredericksburg Health Care Center features a full-service pharmacy .

Can I walk in and pick up prescriptions at any VA pharmacy?

Not at all locations. The Salem VA Medical Center has an on-site pharmacy for new prescription pickup, but Danville, Lynchburg, Staunton, Tazewell, and Wytheville CBOCs do not have on-site pharmacies . Prescriptions from these locations are filled at the Salem facility or by mail.

How do I refill VA prescriptions online?

Use the VA Prescription Refill and Tracking tool on VA.gov. Log in to your account, select the prescriptions you need to refill, and confirm the request. You can also track delivery status through the same tool .

What is the automated refill line number for VA pharmacy?

For Richmond VA Medical Center: call 804-675-5000 (local) or 800-784-8381 (toll-free) . For Salem VA Medical Center: call 540-982-2463 (local) or 888-982-2463 (toll-free) . Follow the automated prompts to refill your prescriptions.

Can I dispose of old medications at VA pharmacies?

Yes. VA provides MedSafe boxes for safe disposal of expired or unwanted medications. At the Salem VA Medical Center, you can find the blue MedSafe boxes in the Outpatient Pharmacy waiting area .

What is the Fredericksburg Health Care Center pharmacy?

The Fredericksburg Health Care Center is the nation’s largest VA health care clinic, opened in March 2025 . It includes a full-service pharmacy and serves over 35,000 veterans annually, reducing travel burdens for veterans in Spotsylvania County and surrounding areas .

Are there VA pharmacies in Fredericksburg?

Yes. The Fredericksburg Health Care Center, which opened in March 2025, features a full-service pharmacy . It is located in Fredericksburg, VA, and serves veterans from Spotsylvania County and the surrounding region.

How long does VA mail-order prescription delivery take?

VA mails most prescription refills through USPS . For routine refills, order at least 10 days before your supply runs out to ensure prompt processing and delivery . For medicines requiring refrigeration, VA uses FedEx or UPS .

Can I refill prescriptions at the Richmond VA pharmacy in person?

No. Refills at the Richmond VAMC are primarily handled through the Charleston CMOP and Chelmsford CMOP. You cannot refill prescriptions at the Richmond outpatient pharmacy . Use phone or online refill options.

Do all VA CBOCs have pharmacies in Virginia?

No. Many community-based outpatient clinics (CBOCs) in Virginia do not have on-site pharmacies. For example, Danville, Lynchburg, Staunton, Tazewell, and Wytheville CBOCs do not have on-site pharmacies. Veterans at these locations must pick up new prescriptions at the Salem VA Medical Center or use mail-order .

What is the VA Prescription Refill and Tracking tool?

This is an online tool available on VA.gov that lets veterans refill prescriptions, track delivery, and organize medications . It is the fastest and most convenient way to manage VA prescriptions.

Are VA pharmacies open on weekends in Virginia?

Most VA outpatient pharmacies in Virginia are closed on weekends. Salem VA Medical Center is closed Saturday and Sunday . However, weekend hours may vary. Check with your specific location for hours.

Key Takeaways

• VA pharmacy hours in Virginia vary by location: Salem is Mon-Fri 8:00 AM – 6:30 PM ET; other CBOCs may not have on-site pharmacies

• The Fredericksburg Health Care Center, opened March 2025, features a full-service pharmacy 

• You can refill prescriptions online, by phone (automated refill lines), or by mail—these are encouraged over in-person visits for routine refills

• Danville, Lynchburg, Staunton, Tazewell, and Wytheville CBOCs do not have on-site pharmacies 

• Use the VA Prescription Refill and Tracking tool on VA.gov for the fastest refill experience

• Order refills at least 10 days before your supply runs out to ensure timely delivery

• MedSafe boxes for safe medication disposal are available at Salem VA Medical Center 

• Richmond VA Medical Center processes refills through CMOP and cannot refill prescriptions in person